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BETAT Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 66 reviews
7.6/10
66 reviews
Complaint Response 16 complaints
3 days avg. 16 complaints
What we like
  • 0-4 hours withdrawal time frame
  • Optimized for mobile
  • Live chat available 24/7
  • Proven fair by TST and Swedish National Laboratory of Forensic Science
What we don’t like
  • Unavailable to players in several countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BETAT Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://betatcasino.com
Established
2011
Licences
Malta Gaming Authority, UK Gambling Commission
Company
Affiliate Program
Languages
English, Finnish, Portuguese, Spanish, Greek, Russian
Casino Type
Instant Play, Mobile

BETAT Casino, formerly Bet-at.eu, is a completely instant-play online casino with player-friendly values and an impressive selection of games. The site utilizes several different platforms, including Microgaming Quickfire, Blue Gem Gaming, NextGen Gaming, Genesis Gaming, and Leander Games. BETAT is licensed by the government of Malta. 

Restricted Countries

Government regulations and company policy prevent BETAT Casino from offering games to players residing in the United States, Samoa, the US Virgin Islands, France, Australia, Italy, Spain, Afghanistan, Bahrain, Hong Kong, Indonesia, Malaysia, Myanmar, Saudi Arabia, South Korea, and Thailand.

Mobile Gaming

Many of the games at BETAT Casino can be played on most smartphones and tablets. To access the mobile version of the casino, players can scan a QR code or manually browse to the BETAT website using their mobile browser. The mobile casino offers the most popular slots, table games, video pokers, and specialty games.

Security and Fairness

BETAT Casino is secured with technology to keep its players safe, as indicated by the VeriSign and GeoTrust seals on the website. The most important is SSL encryption, which obscures sensitive data like passwords, credit cards, and personal information to make it virtually impossible for anyone to see. The casino also uses firewall technology to prevent unauthorized access.

All of the games at BETAT Casino have been audited by third parties, including TST and the Swedish National Laboratory of Forensic Science. Additionally, players can see actual RTP data through the "Hot or Cold" feature. 

StallCation

Complaints

Read the complaints other players have left for BETAT Casino. Learn more about complaints.

Show all complaints
BETAT Casino took my winnings 2300 euros and closed my account
Hello, this is something that really pisses me off and that is BETAT casino. The worst casino i have ever been in. So lets start with the facts. Few weeks earlier i decided to join BETAT and deposit. I received their bonus and started playing the slots with bets like 0.60-0.90. After a few hours i had 400 euros. I went to live chat and said that i wanted to withdraw. They told me they had to verify my account and this procedure may take up to 5 days MAX! So i decided to send my docs also i contacted the live support agent in order to see my docs and see if they are okay. She insured me that everything was fine! So i waited. At the 5th day they sent me an email asking me to send a new copy of my bill! So i sent ti the same day. And waited another 5 days! So 10 days they were looking at my account details and everything. Meanwhile while i was witing i decided to hit the slots again! Before i begin i contacted the live support in order to be sure that there wasnt any limit at max bet! The agent ensured me that i could play now the slots with whatever bet i wanted! The max bet i hit was 5 euros. Thats it nothing more nothing less. So suddenly i hit a few good rounds and made up to 2500 euros! At the 10th day the y sent me an email ensuring me that my verification was completed with full success! I was really happy so i decided to play 200 euros and left my balance to 2300 euros. Then i decided to withdraw 900 euros 900euros and 500euros. 3 withdrawals via skrill! So those withdrawals were made at 13.05.2015 the first two and the last one was made at 15.05.2015. At the casino they say for the first withdrawal may take up to 5 days max! So that was kinda weird but i decided to wait. 1 day later, at night i entered the into my ccount and i left my zenmate on(app that hides you id in order to have defence for your personal details which was sent by BITSTARZCASINO in order to check from my pc a technical issue!) i just entered to check when i had requested my withdrawals. Next day they sent me an email telling me that they found something strange on the ip and i ensured them it was me who entered the account and i was just looking the dated of when i reueted the withdrawals. But the thing is i didnt play any slot! Because all my money was pending! So as far as i know i was okay. The other day i contacted the live support, in order t o see when will i have my money that was at the 18.05.15 wich as they advertise it was supposed to be the last day in order for my money to come. They told me they sent an email, informing me about something. but i never got that email. So i asked the live support to tell me whats going on, she jsut sent me an email. The email was somethingthat they founs strange on my p and they were matching it wtih something else someone else, and i didnt quite understand what was going on! So i asked the agent to explain it to me. she just said that. ''i dont know''. The were accusing me over some bunch of stuff having no proof at all, and me not knowing what is really going on! So i asked again and again about my withdrawals because the time frame that they were advertising was over the limits. They told me that on my case it will take more time. Because my account was under some investigation. I asked again thew reason of the investigation and i got the same i dont know answer. I asked when will i have my withdrawals the same again ai odnt know. I told them to give me a time frame they just couldnt give me. Like they were trying to tell me we just dont want to pay you back. I also tried to be friendly with with live agent and the agetn was trying to accuse me more and more, like i did something etremely bad. It was like you couldnt talk with them, because they ere like specialized species in order to accuse you for nothing! Really misbehaved people. Today at 20.05.15 i contacted for the last time the live support. Contacted eith the manager, a very unfrienfdly manager, but at least he game me a time frame for my withdrawals. Well he corrected me. He said you wont have a response for your withdrawals but for your account. Like everything was set up. for me not to get paid. Well as you can see this is the email i got. I DIDNT HAVE THE CHANCE TO TAKE SCREENSHT ENOUGH SECREESHOTS BECAUSE THIS CERTIFIED CASINO MANAGED TO CLOSE MY ACCOUNT. i contacted the support again told them to call me becaus that accusation was serious and i was about to call my lawyers in order to send the lawsuits. The agents were very very unfriendly and they said jsut that. Wer are not allowed to speak to you anymore goodbye. i askded them npow that they know to give me the reason of fraudent. They still couldnt give it to me. IM REQUESTING MY 2300 EURO WINNINGS BEFORE ITAKE THE DRASTIC MEASURES.
staus Resolved
€2300
Refusing to refund although I'm under self-exclusion agreement with another of their brands
Back in February/March, I self-excluded with SlottyVegas (a NRR Entertainment Limited casino). On 15th April 2015, I stupidly open an account with betat.co.uk (also owned by NRR Entertainment Limited). After depositing & losing £1,200 I noticed this and asked for a refund on the basis they should have prevented me from signing up etc (same details, email address etc.). They followed my complaint up by agreeing that I was self-excluded, however, because I never specifically stated I had a gambling problem, they were under no requirement to actually enforce my self-exclusion requirement. Yes, the casino admitted that they do not take all self-exclusion requests seriously! I also pointed out that the website is displaying the licence number for an LGA (now MGA) licence, and that the link to NRR Entertainment Limited's MGA licence does not list betat.co.uk as a valid casino under their licence. They claimed the casino was licenced and to check with the MGA. The MGA link that they proudly display on their website clearly details that the website is not covered under their MGA licence. To summarise: - Casino states they are MGA licenced, but casino not covered under said licence (prominently displayed on their website) - Casino fails to take self-exclusion requests seriously by openly admitting they will not enforce requests if you don't specifically mention the phrase "gambling problem" To address this: - Refund the £1,200 I deposited and lost Why? Because I am a self-excluded user; You openly admitted that I am self-excluded but you do not take self-exclusion seriously unless we state "gambling problem" and also because you claim the website is licensed by the MGA, but it is not listed in the relevant MGA licence.
staus Resolved
£1200

Complaint Statistics

Resolved 15
Avg. Amount $ 327
Avg. Complaint Duration 8 days
Avg. Response Time 3 days

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Player rating
7.6/10 66 reviews

Top reviews from our players

BetAT was one of my first tastes of the new generation of on-line casinos, and I really couldn’t have been more impressed at the time. This has continued ever since, I can’t say I’ve ever had any trouble with any aspect of playing here or at their other casino Slotty Vegas. They have an excellent rep who assists here at AskGamblers on the rare occasions that players have issues, they have great customer service, a wide selection of games, some of the fastest payout times in the business, and some of the fairest bonuses you could possibly ask for. I mean seriously what more could we want as on-line gamers?!

I mentioned the “fair” bonus terms, and the way they describe this is that they never tie in your real winnings, you can withdraw them at any time. What this means effectively is that if you take up one of their bonus offers, your real deposited funds are used prior to the bonus funds – the opposite way around to many casinos – and if you have a nice big win, before going into the bonus money, you are free to hit that withdrawal button and get a hold of your cash – in under four hours too, if your using an e-wallet – without restrictions. This is really great I think as it basically means the bonus funds are essentially just a “2nd chance” should you bust out, which is even better than casinos like GUTS which offer you the free spins as a 2nd chance the following day. This is just a really honest and top quality outfit and they definitely deserve to continue doing well.

Well, I suppose the welcome bonus free spins could be on a better game if I was going to be picky – they allow you to choose between Starburst or Twin Spin. Neither are fantastic in my opinion but Twin Spin has to be preferable to Starburst, so be sure to use up your spins there!

BETAT is one of my favorites and trusted casinos. It is also one of the certified casinos in AskGamblers. It is operated by NRR Entertainment Limited and is regulated by the Lotteries and Gaming Authority of Malta.

Their website is really nice and user friendly. Also you can change the language as it has a selection of ten languages that you can use, to browse the website.

BETAT casino has a big selection of slots from many software providers like NetEnt, Microgaming, Leander and NextGen. The casino also has classic slots, Live casino, Roulette, Blackjack, Video Poker and other games that u can play. These are all sorted in categories and the website has a search feature that you can use so u can browse the games easy. You can also see the hot and cold games of the past three hours which might help you to decide which games to play and which not.

BETAT casino has a very good welcome package. The first deposit bonus which gives 100% bonus and 50 free spins in Starburst or Twin Spin and the second deposit bonus which also gives 100% bonus and 50 free spins in Starburst or Twin Spin. I have not found yet many casinos that gives a 100% bonus for the second deposit too. There are many other promotions in the casino like Friday Free Spins and Weekly Wager which change frequently. Also I get many promotions by email every week for deposit bonuses and free spins.

Its customer support is very friendly and helpful. There is live chat 24 hours every day and you can also email them if you have any problem. It is also great for me that most of the times I have used the chat I was given help by a Greek speaking agent.

Finally the payments in the casino are really fast and many times I have received the payment in an hour using Neteller.

BETAT Casino is one of the few casinos on AskGamblers who is on the list of most trusted casinos. I'm registered in a probably about 200 online casinos and probably a little weird sounds the fact that I have not yet joined this casino.

They offer games of few software providers such as: Microgaming, NextGen Gaming, Genesis etc. I have to admit that besides Microgaming I did not have so often, a chance to play games of other software provider that offers BETAT. Their website looks just the way I like. Clean, without unnecessary details and with easy navigation.

Always whenever I create an account on a casino, first I do a test of their live chat support. It took about two minutes to their live chat agent Vaughan answer on my call. Okay, maybe Betat casino didn’t have the fastest support but for me is not a problem to wait 2 minutes. Vaughan was polite and professional. He patiently answered on all of my questions. It the end I was pleased with their support which I will rate it with 9 stars.

The next thing I am checking is the casino welcome bonus offer. They have in offer an interesting bonus on your first deposit. It is a bonus of 100% up to 150 euros with a WR of 30x deposit + bonus. And that's not all, in addition to this you get another 50 free spins with a WR of 20 x your wins in free spins. This offer is not so bad and I would make a deposit here without thinking, if the balance on my Neteller account allows that. But it is certain that I will not miss this offer and I'll make a deposit here in the next few days.

did not have the opportunity to test the cash-outs process, but according to the data that I see here on AG seems to me that it is extremely fast. For BETAT I give 8 out of 10 stars.

I registered at BETAT Casino earlier this month. They offer a lot of games from different software providers: NetEnt, Microgaming, Leander Games and Genesis Gaming. When I made deposit, I take 100% match bonus + 50 free spins on Starburst or Twin Spin.

First I started to play free spins. I chose Twin Spin slot rather than Starburst. I spent 50 free spins very quickly, because I set QuickSpin in the game. In these games I got around 10€. Before that I deposited 20€ and received 20€ bonus. So my balance was at around 50€. Then I started to play Dead or Alive. I played it at 0.18 bet per spin. Well sometimes I increased my bet, but only for few rounds and then I decreased it back to 0.18. I got the free spins only once and from them I received almost 30€. Later I changed game and started to play Immortal Romance. I had a nice time while I played here.

In the end I managed to clear the wagering requirements. On my balance was 44€. I could requested withdraw but I didn't. I have decided that I will play Game of Thrones - 243 ways. I set 0.6€ bet per spin and I played it for some time. In the end, luck wasn't on my side and my balance ended at 0. Like I already said I could requested withdraw, but I tried to increase my balance.

I trust BETAT Casino. I think they are nice casino and I recommend them. Since I didn't make a withdrawal, I can't tell you anything about it. But I can tell you that I will make deposit here again. I see that they offer 100% match deposit bonus + 50 free spins on Starburst or TwinSpin for the second deposit too. I think that this is nice offer and I will claim it.

I came to play here because of all the good reviews and I'm pretty impressed with BETAT. Payouts are really quick and support is avail 24/7.

I wish the payouts were higher but I suppose beggers can't be choosers. This place has pretty much everything you need and want out of a casino.

Inactive user
9/10

Finally the day to try out well known Betat casino arrived. I saw so many promos, I heard so much of Betat and was eager to give it a try.

I had 5 deposits and yet not single cashout. Who is to blame on ? The answer is.. me! What made me to deposit there besides good reputation is the fact that Betat uses Microgaming and Netent software. I liked their welcome promos of 100 percent plus 50 free spins, and of course, it is free spins that carry on wagering requirements. I hope that Betat will soon join the rare but very well known casinos with their wager free, free spins offer and I have no doubts that would attract even more players to this beautiful place.

The first time I deposited between 50 / 75 euros and had 140 to play with and I opened my favorite IR.This month there was so many winning screenshots on AskGamblers that there is no way I could resist on this game. I made wrong decision with my stake which was too small at first, 0.30 then 0.60. Unfortunately for me I got many BIG WINS but on my stake of only 0.30 which is almost nothing. I wanted more. While I was increasing my bet, big wins stopped coming out of screen. I would like to make one thing clear, I was winning and played all night long, since 6 a.m. and I was hunting something bigger than usual, but I did not managed to reach it. Mostly because of my bad stake decisions and IR was definitely in the pay mode that night but I did not use that smart. I was not disappointed, instead of that I made my second deposit as I wanted to use 100 free spins altogether.

All in all, Betat is one of ther are casinos that I will stick with, and I was awarded twice with free spins for loyalty and respect to that.

Nothing is positive about this casino. Given the way I have been treated by them.

Poor customer service. Ignoring complaints, telling me to go to IBAS, with whom inform me they are not registered...

Great promotions on a regular basis, always something going on to take part in. Option to withdraw before meeting wr if you don't dip into bonus funds which is really great as a lot of places lock in the funds till wr is met.
Support is great, withdrawals are always speedy.
One of my favourite casinos to play at.

Nothing really negative just not a lot of the big jackpot games if you like to play those and they don't get the new game realeases as quickly as some casinos.

Betat casino owns Slottyvegas casino, this two casinos are owned by same management, and of course it is awesome online casino by all matters!

Betat casino offers games from NetEnt and Quickfire, not so big selection, but it is more than enough to have a choice to play at this casino.

Customer support at Betat casino is amazing, and like at Slottyvegas sometimes there is a Yaroslav, who answer on my questions on Russian language, this is very good that casino management care about Russian players, not at every online casino I can see this, there is Russian language of website, Russian currency, and also Russian support agent, big, huge thumbs up.

Promotions and bonuses are great. Usually during a month there is a lot of bonuses, cashbacks, wager offers, and so on, and so on. I am love one their promos too much - deposit during a week at least 50$, and at Friday casino will make you gift - 50 freespins on selected slot. This is just great. For example at Tuesday I claim 50% bonus + 20 freespins offer with 25 deposit. On I made 25$ straight deposit. And then at Friday I have 50 freespins on my account. Really well. Also if I am unlucky- casino gives extra freespins or just free cash. Once I got 20$ free chip. And also achievements on IR and thunderstruck II is another great offer.

Withdrawals are usually within a hour, sometimes a bit slower. It is not instant, but still very fast.

Overall this is one of the best online casino. Like Slottyvegas, Betat casino in my favorite online casinos list, it is pleasure to play at such casino, and also it is pleasure to play in casinos like this. Just only positive experience, and casino never did anything bad. 10 stars and I have zero doubts about this mark for place like this.

Nothing to add here.

We're happy you're enjoying your time with us! Best of luck and happy spinning!

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