General Information About RoySpins
RoySpins is owned by JER-Team N.V. and registered in Curaçao. I had no trouble finding this information myself - the ownership and licence details are clearly displayed in the site’s footer, along with a link to the Curaçao Gaming Authority (CGA) portal showing its Certificate of Operation. The casino operates under CGA licence OGL/2024/600/0262.
Curaçao-licensed casinos generally face less stringent regulation than those licensed by the Malta Gaming Authority (MGA) or United Kingdom Gambling Commission (UKGC), so player protection and responsible gambling requirements can be more limited. That’s something I’d keep in mind before playing here.
The site is available in more than 15 languages, from English and French to Lithuanian and Suomi, and uses SSL encryption to protect your data. RoySpins also states that it is VPN-friendly, although you’ll still need to complete verification and provide proof of ID and address.
AskGamblers users have generally rated the casino positively, giving it a CasinoRank of 8/10 and a player review score of 8.8/10. Reviews praise the ‘really fast withdrawals’ and smooth navigation, although some players have raised concerns about bonus terms and the lack of a dedicated mobile app.
I tested RoySpins on my iPhone 17 and found it easy enough to use through a mobile browser. Pages loaded quickly and the graphics looked clean, although the game thumbnails were noticeably slower to load. The site works on both iOS and Android, so you don’t actually need a native app.
If you prefer an app-like setup, you can also add a web app shortcut to your phone’s home screen through your mobile browser.
There have been eight AskGamblers complaints regarding RoySpins, with seven resolved and one rejected. In the rejected case, RoySpins provided a detailed explanation, saying it had not received the player’s email requesting self-exclusion. The player subsequently chose to drop the complaint.
I also tested the signup process myself and had an account ready in under two minutes. All I needed to provide initially was my name, email address and phone number. I’d recommend entering these exactly as they appear on your ID to make the Know Your Customer (KYC) process easier later.
When I tested the casino in September 2026, the welcome package was a 250% bonus up to €2,000 plus 200 Free Spins, split across the first four deposits. It came with 30x wagering requirements on both the deposit and bonus amount.
I wasn’t particularly keen on the wagering requirement applying to both amounts. While this can also be found in the T&Cs of other welcome bonuses, it reduces the overall value of the offer.
The three-day completion window was another drawback I noticed. Most online casino give you seven to 10 days, while some allow up to 30. On the positive side, the bonus is released in 10% instalments, meaning you can access the bonus funds sooner.
This was the offer available when I tested RoySpins in September 2026, so it may have changed since then or vary depending on your location. Check the terms specific to your jurisdiction before claiming it.
For more details, check out the rest of this casino review.
Payment Information and Options at RoySpins Casino
After loading my account and opening the cashier, I found over 20 payment methods, although the options available to you will depend on your geolocation.
One feature I haven’t seen often is RoySpins showing other players’ withdrawal preferences and current pending transactions. This gives you a useful look at actual processing speeds, while the site states an average withdrawal processing time of 11 minutes and 59 seconds.
The payment selection impressed me, with fiat options including bank transfers, Google Pay, Apple Pay, Skrill, Neteller, MiFinity, Jeton and PaysafeCard, plus around 15 cryptocurrencies such as Bitcoin, Litecoin and Ethereum.
RoySpins supports more than 10 currencies, including EUR, USD, Mexican peso and Polish zloty. However, the casino doesn’t guarantee that withdrawals will be paid in your requested currency or the same currency as your deposit.
Visa and Mastercard deposits carry a fixed €1 fee, while the payment methods page lists the other banking options as fee-free. Withdrawals are fee-free, although several methods, including Visa, Mastercard and bank transfers, have a €50 minimum withdrawal, compared with the €20 industry standard.
I also found some less appealing conditions in the T&Cs. You must meet turnover requirements before withdrawing or risk a 15% fee: 3x your deposit for slots, 6x for crash, fishing, dice and live games, and 15x for blackjack and baccarat. I found these conditions made the payout process unnecessarily complicated.
Withdrawal limits depend on the payment method. Cards and vouchers are capped at €2,000 per day, €5,000 per week, €10,000 per month and €50,000 per year. E-wallets and banks allow €3,000 per day and twice those weekly, monthly and yearly limits, while cryptocurrencies have the highest daily cap at €15,000.
Security checks apply to withdrawals above €1,000 and cumulative withdrawals exceeding €2,000. Depending on the situation, you may need to provide a passport, proof of address, card, e-wallet or bank statements. RoySpins can also request video verification, which must be completed within seven days.
The casino uses SumSub for verification, and I was pleased to complete mine within 10 minutes of submitting my documents.
For any no deposit bonus, the maximum amount you can receive is capped at 10x the bonus funds.
Even if you win a higher amount, the remaining funds will be voided. Winnings from no deposit free spins are maxed out at €50.
The verification process must be completed first before you can withdraw any winnings from a no deposit bonus.
In the case of dormant accounts, where your account has been idle for 12 months and has a real money balance, RoySpins will charge a maintenance fee of €20 per month. This will be charged automatically.
Customer Support at RoySpins Casino
I was pleased to see that RoySpins offers 24/7 customer support via live chat, with email, WhatsApp and FAQs also available.
The live chat is only accessible after signing up, which is a little disappointing as many other sites let you contact support before creating an account. There’s also no phone support, although I’d consider this a minor drawback given that 24/7 live chat has become the industry norm and is usually more practical anyway.
I tested the live chat myself and received general responses within 30 seconds to one minute. More complicated questions took up to three minutes.
Unfortunately, the bigger issue was the quality of those responses. It quickly became clear that I was dealing with an AI bot rather than a human agent - something I’m never particularly pleased to see when testing casino support.
I started with a simple question: ‘How many casino games do you stock?’
The bot replied, ‘I want to make sure I understand you correctly. Could you please rephrase the question?’
I tried again: ‘How many casino games do you have?’
This time, it responded: ‘Unfortunately, as a Support Agent, I do not have such information.’
For me, that’s not a great result from a support test. If the chatbot can’t answer something as basic as the number of games available, I’m not convinced it adds much value beyond the FAQs.
There’s no clear information on how many support languages are available, although the live chat confirmed that support is offered in several languages.
The detailed FAQs are much more useful. I particularly like that the site separates common questions into categories such as Registration and Account, Deposits and Withdrawals, and Bonuses and Spins.
Games at RoySpins Casino
There are over 10,000 casino games from a strong selection of 40+ providers at RoySpins. Despite His Majesty Roy stating that the site only has around 6,000 games, I did some digging and found a lot more in the library.
The homepage displays several tabs to help you filter through the thousands of options, with a handy filter button placed next to the search bar. Without this, it would be difficult to browse through the library efficiently.
You can sort games by provider and by different categories such as new, popular, Megaways, live casino, and table games, allowing you to easily find the exact game you are looking for.
I like that you can save individual titles as well so that you can keep your favourites together for the next time you log in. This can be found under ‘My Games’ when you access ‘Categories’ from the filtering system next to the search bar.
Another positive is that you can test out most games for free in demo mode.
Hovering over each title will show whether it is available in demo mode via the pink ‘Demo’ button. I didn’t need to fund my account to access this feature either, which is a plus. That said, it’s a shame that not all games are available in the ‘Play for Fun’ mode.
In addition, the quality of the games at RoySpins is decent.
I spotted several top software providers in the library, such as Pragmatic Play, Play’n Go and Games Global.
Naturally, I tested out the classics like Big Bass Bonanza, Gates of Olympus and Book of Dead, as well as a few more niche titles, such as Hidden Valley, Crazy Bananas and Rise of Athena.
I enjoyed my time playing Crazy Bananas as the slot loaded quickly and fit on the page of the site well.
I particularly liked the different screen size settings, allowing you to manually adjust the size of the game to your own preferences using the plus and minus buttons. However, I couldn’t find the RTP for the game, which is not great for transparency.
The availability of games will vary depending on your location.
In the terms and conditions you can find a full list of restricted and regulated territories by provider. For instance, Hacksaw Gaming titles are restricted in the USA and Australia but are regulated in the UK and Malta.
Unfortunately, I couldn’t find any information regarding independent third-party testing.
While the casino stocks titles from some of the most respected game providers in the industry, I wasn’t able to verify fair RNG or RTP testing.
RoySpins Casino’s Commitment to Responsible Gambling
The responsible gambling page requires a little bit of searching to find it. I wouldn’t say it’s hidden per se, the site just doesn’t make it stand out.
You’ll find it at the bottom of the homepage in the footer and under ‘More’ in the drop-down menu on the left-hand side.
You’ll find tools such as self-exclusion and cool-off periods available, as well as some general advice on how to play safely.
RoySpins also provides links to several support organisations, including GamCare and Gambling Therapy.
Regarding self-exclusion, you can request to be excluded from the site by sending an email to [email protected].
The most important thing to note here is that, should you need to use this, you must look out for a confirmation email from the site. The casino states that often these requests end up in spam, which seemed to be the problem with the rejected complaint stated above.
Cool-off periods can be found in your account settings under ‘Limits’.
Here, you can manually pause your account from between one and seven days. You can also contact customer support via email or live chat to take a break. Just state how long you wish to pause your account to activate the cool-off period.
I was rather disappointed to see the lack of any financial limits like deposit, loss and wager limits.
This is the main area where RoySpins could improve to help you protect your finances.
All in all, I’d say the casino does what’s required to maintain its Curaçao licence but fails to go the extra mile to help protect its players.
Players appreciate the fast withdrawals and smooth operation of the site, making it a trustworthy place to play. Many users also highlight the helpful support and a wide selection of games available.