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BETAT Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 66 reviews
7.6/10
66 reviews
Complaint Response 16 complaints
3 days avg. 16 complaints
What we like
  • 0-4 hours withdrawal time frame
  • Optimized for mobile
  • Live chat available 24/7
  • Proven fair by TST and Swedish National Laboratory of Forensic Science
What we don’t like
  • Unavailable to players in several countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BETAT Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://betatcasino.com
Established
2011
Licences
Malta Gaming Authority, UK Gambling Commission
Company
Affiliate Program
Languages
English, Finnish, Portuguese, Spanish, Greek, Russian
Casino Type
Instant Play, Mobile

BETAT Casino, formerly Bet-at.eu, is a completely instant-play online casino with player-friendly values and an impressive selection of games. The site utilizes several different platforms, including Microgaming Quickfire, Blue Gem Gaming, NextGen Gaming, Genesis Gaming, and Leander Games. BETAT is licensed by the government of Malta. 

Restricted Countries

Government regulations and company policy prevent BETAT Casino from offering games to players residing in the United States, Samoa, the US Virgin Islands, France, Australia, Italy, Spain, Afghanistan, Bahrain, Hong Kong, Indonesia, Malaysia, Myanmar, Saudi Arabia, South Korea, and Thailand.

Mobile Gaming

Many of the games at BETAT Casino can be played on most smartphones and tablets. To access the mobile version of the casino, players can scan a QR code or manually browse to the BETAT website using their mobile browser. The mobile casino offers the most popular slots, table games, video pokers, and specialty games.

Security and Fairness

BETAT Casino is secured with technology to keep its players safe, as indicated by the VeriSign and GeoTrust seals on the website. The most important is SSL encryption, which obscures sensitive data like passwords, credit cards, and personal information to make it virtually impossible for anyone to see. The casino also uses firewall technology to prevent unauthorized access.

All of the games at BETAT Casino have been audited by third parties, including TST and the Swedish National Laboratory of Forensic Science. Additionally, players can see actual RTP data through the "Hot or Cold" feature. 

StallCation

Complaints

Read the complaints other players have left for BETAT Casino. Learn more about complaints.

Show all complaints
BETAT Casino took my winnings 2300 euros and closed my account
Hello, this is something that really pisses me off and that is BETAT casino. The worst casino i have ever been in. So lets start with the facts. Few weeks earlier i decided to join BETAT and deposit. I received their bonus and started playing the slots with bets like 0.60-0.90. After a few hours i had 400 euros. I went to live chat and said that i wanted to withdraw. They told me they had to verify my account and this procedure may take up to 5 days MAX! So i decided to send my docs also i contacted the live support agent in order to see my docs and see if they are okay. She insured me that everything was fine! So i waited. At the 5th day they sent me an email asking me to send a new copy of my bill! So i sent ti the same day. And waited another 5 days! So 10 days they were looking at my account details and everything. Meanwhile while i was witing i decided to hit the slots again! Before i begin i contacted the live support in order to be sure that there wasnt any limit at max bet! The agent ensured me that i could play now the slots with whatever bet i wanted! The max bet i hit was 5 euros. Thats it nothing more nothing less. So suddenly i hit a few good rounds and made up to 2500 euros! At the 10th day the y sent me an email ensuring me that my verification was completed with full success! I was really happy so i decided to play 200 euros and left my balance to 2300 euros. Then i decided to withdraw 900 euros 900euros and 500euros. 3 withdrawals via skrill! So those withdrawals were made at 13.05.2015 the first two and the last one was made at 15.05.2015. At the casino they say for the first withdrawal may take up to 5 days max! So that was kinda weird but i decided to wait. 1 day later, at night i entered the into my ccount and i left my zenmate on(app that hides you id in order to have defence for your personal details which was sent by BITSTARZCASINO in order to check from my pc a technical issue!) i just entered to check when i had requested my withdrawals. Next day they sent me an email telling me that they found something strange on the ip and i ensured them it was me who entered the account and i was just looking the dated of when i reueted the withdrawals. But the thing is i didnt play any slot! Because all my money was pending! So as far as i know i was okay. The other day i contacted the live support, in order t o see when will i have my money that was at the 18.05.15 wich as they advertise it was supposed to be the last day in order for my money to come. They told me they sent an email, informing me about something. but i never got that email. So i asked the live support to tell me whats going on, she jsut sent me an email. The email was somethingthat they founs strange on my p and they were matching it wtih something else someone else, and i didnt quite understand what was going on! So i asked the agent to explain it to me. she just said that. ''i dont know''. The were accusing me over some bunch of stuff having no proof at all, and me not knowing what is really going on! So i asked again and again about my withdrawals because the time frame that they were advertising was over the limits. They told me that on my case it will take more time. Because my account was under some investigation. I asked again thew reason of the investigation and i got the same i dont know answer. I asked when will i have my withdrawals the same again ai odnt know. I told them to give me a time frame they just couldnt give me. Like they were trying to tell me we just dont want to pay you back. I also tried to be friendly with with live agent and the agetn was trying to accuse me more and more, like i did something etremely bad. It was like you couldnt talk with them, because they ere like specialized species in order to accuse you for nothing! Really misbehaved people. Today at 20.05.15 i contacted for the last time the live support. Contacted eith the manager, a very unfrienfdly manager, but at least he game me a time frame for my withdrawals. Well he corrected me. He said you wont have a response for your withdrawals but for your account. Like everything was set up. for me not to get paid. Well as you can see this is the email i got. I DIDNT HAVE THE CHANCE TO TAKE SCREENSHT ENOUGH SECREESHOTS BECAUSE THIS CERTIFIED CASINO MANAGED TO CLOSE MY ACCOUNT. i contacted the support again told them to call me becaus that accusation was serious and i was about to call my lawyers in order to send the lawsuits. The agents were very very unfriendly and they said jsut that. Wer are not allowed to speak to you anymore goodbye. i askded them npow that they know to give me the reason of fraudent. They still couldnt give it to me. IM REQUESTING MY 2300 EURO WINNINGS BEFORE ITAKE THE DRASTIC MEASURES.
staus Resolved
€2300
BETAT Casino - Refusing to refund although I'm under self-exclusion agreement with another of their brands
Back in February/March, I self-excluded with SlottyVegas (a NRR Entertainment Limited casino). On 15th April 2015, I stupidly open an account with betat.co.uk (also owned by NRR Entertainment Limited). After depositing & losing £1,200 I noticed this and asked for a refund on the basis they should have prevented me from signing up etc (same details, email address etc.). They followed my complaint up by agreeing that I was self-excluded, however, because I never specifically stated I had a gambling problem, they were under no requirement to actually enforce my self-exclusion requirement. Yes, the casino admitted that they do not take all self-exclusion requests seriously! I also pointed out that the website is displaying the licence number for an LGA (now MGA) licence, and that the link to NRR Entertainment Limited's MGA licence does not list betat.co.uk as a valid casino under their licence. They claimed the casino was licenced and to check with the MGA. The MGA link that they proudly display on their website clearly details that the website is not covered under their MGA licence. To summarise: - Casino states they are MGA licenced, but casino not covered under said licence (prominently displayed on their website) - Casino fails to take self-exclusion requests seriously by openly admitting they will not enforce requests if you don't specifically mention the phrase "gambling problem" To address this: - Refund the £1,200 I deposited and lost Why? Because I am a self-excluded user; You openly admitted that I am self-excluded but you do not take self-exclusion seriously unless we state "gambling problem" and also because you claim the website is licensed by the MGA, but it is not listed in the relevant MGA licence.
staus Resolved
£1200
BETAT Casino - Payment Declined

Made my first registration on the 29/06/2014 with100 credits got 100 welcome bonus ,deposit a second 100 GBP and got 100 credit bonus, played only video slots started with Avalon and played 6 credit a hit and had a winning of 3 Gbp and I have doubled up until reached just over 3 K then played different slots with not more than 6 GBP, finished the wagering and made a withdrawal. I have played according to the casino Betat Casino T& C and never violated them. Please help me to sort this problem out.

Kind Regards

Mayura

P.S attaching the casino mail to me:

Dear Mayura,


Kindly be informed that your account has recently been put under investigation where your game play amongst other things was being checked. It is during this investigation that a connection has been drawn and proof has been acquired that shows clear signs of fraud.

Due to this fraudulent activity, we are required to terminate any direct line of communication with you and open anti-fraud case internally against you.

It is also our legal obligation to forfeit any winnings from your account. Furthermore access to your BETAT account has been disallowed.

No further correspondence on this matter will be entered into directly with yourself, due to the fraudulent nature of your activity.

However, we welcome you to raise this case with Lotteries and Gaming Authority of Malta as we will present our findings to the Authority following this correspondence.


Kind regards,

BETAT Casino Fraud & Security Team

staus Resolved

Complaint Statistics

Resolved 15
Avg. Amount $ 327
Avg. Complaint Duration 8 days
Avg. Response Time 3 days

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Player rating
7.6/10 66 reviews

Top reviews from our players

I like the idea of exclusive bonus, so obviously I was happy to go along with what was on offer at Bet at eu.The no bonus deposit is a slot game bonus and unfortunately gets fortified if you try anything else. It also comes with a 50 x playthrough, so that's a lot of spins to try out! The website at Bet at eu looks professional and they are very quick to jump in and assist you with your application.They also promise a quite amazing 4 hour payout which is pretty much faster than you will find anywhere else.They also give weekly deposit bonuses of 100%, again this is only a slot only bonus. So if we are going to review the casino, then we can take a look at the slots.You can also play using your mobile if you so wish, but I could not find a download option – just the instant play.

It's worth mentioning if you don't play with a bonus that there are tones of blackjack games– this includes Spanish, Big 5 blackjack and lots of different variations I have never heard of even thought I am a fan.There are also tonnes of different card games games, table games and video poker games.The arcade games include racing style games and some of the games like triangulation show some real innovation. In terms of slots, they are divided into jackpot slots and the 777 slots. The jackpot slots have plenty of 3 reel games– basically classic fruit machines slots. I tried out cash splash 3- ended up actually with a decent run of luck. For some reason I have had luck with jackpots recently. In terms of the gameplay– the games are fluid and have decent graphics. The 777 games are much more like games that you may be used to on other sites– they have 5 reels, wilds and all sorts of bonuses.

What I like about this casino is the wide selection of games that you get. The customer service is decent, but I don't like so much how you are pushed into slots from the bonuses. But overall, a very solid casino that I would rate at the higher end of the scale– if they aimed it more towards their card games I would have highly recommended it.

Inactive user

On my way to Bet-at.eu I acquired a no deposit bonus when I was going through my junk mail in the past. This particular email from Bet-at.eu contained a $25 no deposit bonus only to be used for the sole purpose of the progressive Microgaming video slot called The Dark Knight. At the same time this was actually the video slot I was looking forward to but never had a chance. It was almost as if I was watching a movie while someone was trying to talk to me. Most of the time people would just agree and say "yes" but just when you need to remember what that person said you forget completely. This was that time but not for long.

With $25 in my balance after registration and a fat weighted 60 x wagering requirements needed to lose extra pounds (take down the bonus) I had to play it safe. I needed to place $0.60 bets per spin to make my balance live longer. Since The Dark Knight is only the only video slot I can play on with the $25 no deposit bonus I had to get really lucky! For only a brief moment I was able to get a few 5 of a kind wins mostly from letter combinations which give me a few dollars. It took nearly half my bonus before I can enter the rare and wonderful Jackpot Bonus (triggered randomly). Inside the Jackpot bonus it is basically the same wheel you would find on Mega Moolah, and Mega Moolah Isis but only in a Batman type of way. There are different coloured slabs on the wheel. What I managed to land on is a Minor Jackpot worth $134.55 when picking the Joker. This allowed me to make more bets at a more loosely cost. While under my idea of increasing my bets I turned my existing $0.60 and adusted it to $1.80. Most of the time I was gaining little to nothing but when that Free Spins came up I was astonished because this would be my first time to trigger this feature on The Dark Knight. In the first 6 spins I was disappointed because nothing came to me. Within 4 spins I got a few good wins some were accompanied by stacked wilds. At the conclusion of the game I aggregated only $20.40 from the Free spins. It was okay but I was expecting a lot more coming from a $1.80 bet.

Since that day was alright considering the fact that a Jackpot Bonus came up I decided to play another day (two days after my first play). Once that day came my lucky started pouring wins even more! Another Jackpot pot bonus came out with the same Minor Jackpot (different amount) and 4 Free Spins feature came out. This was probably the hardest bonus to ever take out because I was limited to only this specific video slot. After 2 days of wagering (Tuesday and a Friday) I finally whipped this fat bonus into a healthy but fit cashout of $100. The problem I had experience is I had to make a deposit of $20 to cashout. Well, it wasn't that bad but still..after making huge wagers I still had to make a deposit!? I might as well verify my details (which I did anyways). Bet-au.eu needs to change their bonus rules because the fact that I was stuck only on The Dark Knight made it almost impossible to make cashouts happen. Luckily lady luck came on my visits to ensure I had a great time plus cash for my work!

Support: 8/10
Terms and Conditions: 6/10
Payouts: 9/10
Deposits: 8.5/10
Withdrawals: 8.5/10

I would like to share my experience with them it is simple, I have been depositing over €40,000 to the casino and I have got best possible service from the casino.

My cashouts are always within a hour.

If I have any issue I can write to VIP manager or CEO at skype and it will be solved usually within 15 minutes

I have got a lot of presents from the casino few I remember well,

1. €230 birthday gift ( straight money non wagering requirements )
2. €300 xmas money ( straight money non wagering requirements )
3. Today I received a mini helicopter from them as a gift which was super amazing and I am really happy with it

Overall I would rate the casino

Support: 10/10
Software: 10/10
Finance: 10/10
Bonuses: 10/10
Terms&Conditions: 10/10

This is only casino I have been playing for a long time and the only reason is the guys behind the casino, really trusted guys who care about their players and not just block winners like some casinos do.

They have best possible VIP program where I get % of my losses back every week( sometimes when I ask VIP manager or CEO to add it same day, it happens )

Really flexible casino and best experience I have ever got.

I have nothing bad to say about them.

If you are looking solid casino, which care about players and pay winners within a hour I would suggest Bet-At.eu for that

Bet-At.EU Casino is actually powered by the Micro Gaming software, but this casino is slightly different to your average Micro Gaming one. There is no download here. All of their games are available on their site and you just play them there and then. They also offer players to play any of their games in ‘Free Mode’ too.
It was a while ago now when I come across this casino and at the time they were offering all new players who signed a free no deposit offer of £25 to spend on their site. As soon as I registered the money was instantly available in my account for me to play. I can’t remember the exact wagering requirement now as it was some time ago but I know it was something stupid, huge! The good thing is though you can monitor your wagering here really easy with a progress bar at the side of your account. I wish that all Micro Gaming casinos have this because it makes it so much easier for us the players and surely it’s better for the casino too as you don’t need to keep contacting live help!

There is a brilliant selection of games here, I only played on their slot machines, but the bonus was available for me to play their other casino games too. At the time one of my favourite slots which I couldn’t get enough of was ‘Immortal Romance’. This is a 243 ways slot with a minimum bet of 30p and 1 coin. If you get the free spins on this game even at the minimum you have the potential to win a lot of money. After just a few spins I had the bonus which is randomly triggered called ‘Wild Desire’. It turns a random number of reels wild from the 1st reel to the 5th reel, any of these could be turned wild and then you have one spin. Luckily for me I had the 2nd and 3rd reel fully wild and had a big win of £74. Unfortunately it all went downhill from here but I really enjoyed playing the games here and was gutted when I lost it all.

This is a great casino, and a trustworthy one. They currently offer a first deposit match of 100% to all new players and to be honest I had completely forgot about this casino and only just stumbled across it again on AskGamblers when looking at their list of casinos. I am glad I have found it again as I think I am going to go and make a deposit.
Wish me luck.

I played at this casino and liked it very much. I used SLOT LOVER welcome bonus and managed not only wager it but also to win. The games are great and they pay, customer service is also great. It is very convenient you see the wagering status at the time you play the game (if you are awarded a bonus and need to wager it). I guess the casino does not have a lot of players (in the player's win list the sums of winnings are not large and the list of winners does not change often) but I trust this casino! And I got withdrawal very quickly!

A fantastic new casino - the customizable bonuses are a great idea, and being able to see the 'bars' fill up as you play your bonuses is really clear!

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