General Information About Wazbee Casino
Wazbee Casino has been on our online casino list for years, as the casino opened its doors in 2023. The gambling site is licensed and registered by the Curacao Gaming Control Board under the licence no. OGL/2024/600/0262, while the owner is JER- Team N.V. with the registration number of 160979. This is the first thing I checked on the website and there’s both the clickable logo, with the text in the site’s footer. Already, the Wazbee displays positive signs of a reliable casino.
To register at Wazbee, all you’ll need is an email address and a mobile phone. I registered via desktop, but the same process is via mobile. After entering personal details, you’re admitted to the site and you can complete the verification process later on. To update or change any details, you’ll have to contact support, which complicates the process a bit, so ensure you enter the right email address, home address and other info.
For verification, you’ll need to provide your ID, passport, residence permit or a driving licence, perform a liveness check and send them your address details. I completed the 3 steps in about 10 minutes (it took me some time to find my passport) and proceeded to check other things within your account.
In three years, Wazbee Casino has received only nine complaints with only one unresolved. Based on the player reviews you can find on Wazbee Casino, most of them praise the site and especially, the games section and easy deposit and withdrawal processes. However, not many players are thrilled with Wazbee Casino bonuses or bonus wagering requirements to be precise.
Yes, the welcome package at Wazbee is a great deal (it’s an AskGamblers exclusive) but even so, the bonus comes with 30x wagering on your deposit and bonus! Luckily, you can check all bonus details before you proceed.
The casino rating of Wazbee Casino is high for a reason and, in this review, I break down all the different elements to show why Wazbee has won all the rewards it did (Players’ Choice 24 and 23, Best Casino 24 and 23), but also point out some cons of playing at the website.
Payment Information and Options at Wazbee Casino
There are a variety of payment methods available at Wazbee Casino, which is always a positive point in casino reviews. Players can choose from multiple e-wallets and cryptocurrencies to make their deposits. When I tried to deposit money on Wazbee, after choosing Skrill and entering the amount, the money showed up in my balance almost instantly.
I really like that the casino shows whether the payment method has fees or not. For example, using Skrill from Finland doesn’t have any processing fees. Another thing I found useful at Wazbee’s cashier is that the payment sections are divided into different categories. For example, you can choose wallets only, bank transfers, or even vouchers and have available payment methods shown to you.
The cashier is really intuitive because everything is located in one place and I liked the UX design. After a day or two, it was time for withdrawal, for which I also used Skrill. The minimum withdrawal amount is €20 and once you enter it, you can send your request. After approximately an hour, the money was in my account. This is what players praised and what I confirm to be true. Withdrawals at Wazbee Casino, especially if you’re using crypto or e-wallets and have your account fully verified, are lightning fast. Of course, using bank transfers takes 3-5 days, but that’s expected, as there are more checks on the bank’s side.
The withdrawal limits are organised as such:
- Credit cards and vouchers: €2000 per day /€5000 per week /€10 000 per month /€50 000 per year.
- E-wallets and banks: €3000 per day /€10 000 per week /€20 000 per month / €100 000 per year.
- Cryptocurrency: €15 000 per day.
There’s a payment method page that outlines limits for different methods and it’s very useful for new users to take a glance at, or for existing members who wish to switch their wallet or card. You can ask for a maximum of 2 withdrawals per day and that’s shown both in Cashier and Terms.
One last thing I found that’s useful to know is that if you claim a bonus and ask for a withdrawal without meeting the wagering requirements, you’ll be charged a 15% fee on the requested amount. Ensure you use your bonus fully before you request potential winnings.
Payments at Wazbee Casino function without issues, and that’s what I value. The casino sets expectations through the payment page, Terms and Conditions and makes everything clear in the Cashier. As long as you follow the procedures, you should not encounter any problems with deposits or withdrawals.
Customer Support at Wazbee Casino
The support at Wazbee consists of 3 parts: FAQs, email support and live chat. I found the FAQs basic, but they could be useful for new players. You can send emails anytime to [email protected].
When I got in touch with chat support, I was connected to an agent within a few seconds. I was happy to see no bots wasting my time and got straight to the questions. The support agent, Victor B., was responsive and helpful, answering my questions immediately and to the point. They never sent me to Terms to read or answer vaguely, which is a big plus.
I found a button that allows you to send attachments – documents or screenshots, which is very useful if you have to submit some things to the casino. I gave the support an excellent rating and left no comment.
Games at Wazbee Casino
One thing that’s not lacking at Wazbee Casino is games. The casino has partnered with over 40 software providers to provide you with the latest games in the industry. Some names include Hacksaw Gaming, BGaming, NetEnt, Gamzix and many others.
When I opened the games lobby, I was shown popular games, but you can turn off this filter and see the newest slots added to the site. I wanted to attempt Big Bass Blast, and the game opens in a few seconds. The game runs smoothly on mobile and desktop, while there’s a demo version you can spin through before you’re ready to play for real. I played the game for about 10 minutes or so and encountered no problems. The game didn’t break or anything, but I must admit that I wasn’t really lucky.
Therefore, I entered the live casino to attempt Dynasty VIP Blackjack 1 by EvoSW. Not much to say here except that live casino games work well at Wazbee. The game itself was pretty basic, but overall, it was an enjoyable experience.
The downside of the casino lobby at Wazbee is that I couldn’t search or divide games into different categories. For example, when I entered a live casino, I couldn’t select blackjack or roulette separately. This goes for table games, too, but the slots are easier to navigate through categories such as Popular games, New Games, Feature Buy, Drops and Wins, etc. Sure, there’s a search bar, and I could sort games by providers, but I can’t apply multiple filters.
I couldn’t resist checking the tournaments page, and luckily for me, there was an ongoing tournament. Wazbee offered a €12,500 prize pool for players through mystery boxes. Joining the casino tournament was easy. I clicked on Play and selected Mighty Wild Panther from Wazdan and voila.
I ran a few tests, playing different games in both the live casino and slots lobby and checked the tournaments for a brief moment. Overall, there’s a lot going on and active players should definitely look at the VIP program. There are only 3 levels, but you can get cashback at the casino, earn Beecoins, receive special bonuses and get personal support.
Wazbee Casino’s Commitment to Responsible Gambling
Wazbee Casino is lacking responsible gambling tools and that’s when you open your account. There’s only one option and that is to limit your access to your account for 1, 2, 5 or 7 days. Select the number of days indicated and send a request.
I tried to pause the access to my account for a day and the casino immediately logged me out and I couldn’t log back in. So the good news is that pausing your account is immediate.
I also found the responsible gambling page at Wazbee, which is a blob of text and hard to decipher. However, I discovered that self-exclusion also exists, but you need to send an email to [email protected].
Wazbee recommends Betfilter and Gamblock for players who wish to use third party software, while they also direct players to GamCare and Gambling Therapy.
For a casino of this calibre, Wazbee definitely underperforms in the responsible gambling section. Timeouts and self exclusion are there, but I failed to find any limit setting, session control, notifications, etc. Also, the responsible gambling page looks as if it’s been put together in 5 minutes and although it contains some useful information, most players would likely give up on reading walls of text (as I almost did). .
Players appreciate the fast withdrawals and the wide variety of games available, making it easy to find something enjoyable to play. Many also highlight the user-friendly interface and responsive customer support as key reasons for their positive experiences.