BGO Casino - Account closure without explanation

On 15th January I've deposited £3000 at BGO casino by mistake using Paypal, it was meant to be £300. When I realised that, I have requested ...

BGO Casino - Account closure and witholding deposit and winnings

On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...

BGO Casino - No payment from BGO

Basically I withdrew £1,135.00 pounds on the 20th Oct 2019. It got approved and I was sent an email on the 22nd saying "Your funds have now been ...

BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place

BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...

BGO Casino - Withdrawal issues

Requested withdrawal for the 1st through mastercard got rejected because my country doesnt allow withdrawal through cards only bank account. 2nd time ...

BGO Casino - Unjustly forcing me to fill SAR to get my complete deposit history

I contacted bgo live chat to request account closure for good. But during chat i asked for my withdrawal and depoist history. They confirmed account ...

BGO Casino - Payment declined & account closed due to a mystery double account

I made a account to bgo ,i send all my documenation that thay ask me,license ,id ,statement etc! I received (2)times e_mail that my account was ...

BGO Casino - Payment declined and account suspended with no other information

Played with BGO free spins and deposited some of my own money as well and made sure to go buy all the T&C's stated. I went up to around £400 in my ...

BGO Casino - Deposits not refunded on second account which was opened without any knowledge of first account

On Saturday 22nd July 2017, I created an account at BGO casino to play on the slots. When I opened the account I was able to deposit 7 times, up to £ ...

BGO Casino - Winnings confiscated & deposit refund refused

I opened an account with Bgo and deposited £395.00 over 24 hours and won back £540.75 I requested a withdrawal & sent my id for verification, I then ...

BGO Casino - Refusing to refund deposit

I joined Powerspins Casino on 21 March 2017, I deposited a total of £1000.00 I declined any bonus, After playing for maybe 2 hours or so, my balance ...

BGO Casino - Withdrawal seriously delayed

Hi. I made my first withdrawal 1 / 12-16 of BGO. I'm sending chat with copies of everything. They have malfunctioned since day one. They say my money ...

BGO Casino - Delayed Withdrawal & Account Verification

I have had lots of different emails off this company as I have been trying to withdraw funds one of £140 and one of £120 I have done everything they ...

BGO Casino - Delaying verification and withdrawal

Hello, Here's the story of my problem: I've been registered on BGO a time ago, on passed Saturday i've received a promotion to play 50 free ...

BGO Casino - Stalling 90 euro payment for a month

im waiting for more than a month now to get my 90 euro payed. 2 weeks for the verification, and now two weeks for the money to come to my account. ...

BGO Casino - Funds confiscated, refunds refused

Can someone please help me . About a week ago in the evening I filled out a form and started playing with BGO. I did not accept any bonus at all . I ...

BGO Casino - No available withdraw option and no reply to emails

I made a few deposits on BGO using my Mastetcard and didn't end up winning. After a decent win using loyalty points to purchase free spins I ...

BGO Casino - Withdrawal not payed, support not answering

How is it possible that no one doesnt answer an emails!! I have send all the document and several emails, where i have asked at least to answer me, ...

BGO Casino - Declined payment of winnings, no proof of bonus violation presented

BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested ...

BGO Casino - Unfairly Seized over £1,000

I opened an account with bgo on Tuesday June 7th got a confirmation welcome email and text and deposited £1,000. I did not take any bonus due to ...

BGO Casino - Unfairly confiscated £190 due to 14p balance?

I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...

BGO Casino - Refused to pay legitimate £5600 winnings

After a while I visited the BGO's website and lost £2500. The next day I've received an email from the casino's VIP support team stated that I am a ...

BGO Casino - Delayed Withdrawal Time

Im a relatively new player on BGO , I was skeptical about playing due to the high volume of complaints on many forums . I decided to give it a try ...

BGO Casino - Not letting me withdraw, not replying to my queries

I have won £99 cash from a bonus which I should be able to withdraw as it's no longer classed as bonus and bgo have transferred it to my cash account ...