Resolved
£3,032
Resolved
BGO Casino - Closes account with no explanation
On 02 Feb 2020 I created an account with BGO casino and deposited amounts adding up to £2500 from my PayPal account (I kept losing so this was across ...
Resolved
£3,000
Resolved
BGO Casino - Account closure without explanation
On 15th January I've deposited £3000 at BGO casino by mistake using Paypal, it was meant to be £300. When I realised that, I have requested ...
Resolved
£9,000
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BGO Casino - Account closure and witholding deposit and winnings
On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...
Resolved
£1,135
Resolved
BGO Casino - No payment from BGO
Basically I withdrew £1,135.00 pounds on the 20th Oct 2019. It got approved and I was sent an email on the 22nd saying "Your funds have now been ...
Rejected
£250
Rejected
BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place
BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...
Rejected
Rejected
BGO Casino - Withdrawal issues
Requested withdrawal for the 1st through mastercard got rejected because my country doesnt allow withdrawal through cards only bank account. 2nd time ...
Resolved
Resolved
BGO Casino - Unjustly forcing me to fill SAR to get my complete deposit history
I contacted bgo live chat to request account closure for good. But during chat i asked for my withdrawal and depoist history. They confirmed account ...
Resolved
£0
Resolved
BGO Casino - Payment declined & account closed due to a mystery double account
I made a account to bgo ,i send all my documenation that thay ask me,license ,id ,statement etc! I received (2)times e_mail that my account was ...
Resolved
£110
Resolved
BGO Casino - Payment declined and account suspended with no other information
Played with BGO free spins and deposited some of my own money as well and made sure to go buy all the T&C's stated. I went up to around £400 in my ...
Resolved
Resolved
BGO Casino - Deposits not refunded on second account which was opened without any knowledge of first account
On Saturday 22nd July 2017, I created an account at BGO casino to play on the slots. When I opened the account I was able to deposit 7 times, up to £ ...
Resolved
£395
Resolved
BGO Casino - Winnings confiscated & deposit refund refused
I opened an account with Bgo and deposited £395.00 over 24 hours and won back £540.75 I requested a withdrawal & sent my id for verification, I then ...
Resolved
£1,900
Resolved
BGO Casino - Refusing to refund deposit
I joined Powerspins Casino on 21 March 2017, I deposited a total of £1000.00 I declined any bonus, After playing for maybe 2 hours or so, my balance ...
Resolved
£75
Resolved
BGO Casino - Withdrawal seriously delayed
Hi. I made my first withdrawal 1 / 12-16 of BGO. I'm sending chat with copies of everything. They have malfunctioned since day one. They say my money ...
Resolved
£260
Resolved
BGO Casino - Delayed Withdrawal & Account Verification
I have had lots of different emails off this company as I have been trying to withdraw funds one of £140 and one of £120 I have done everything they ...
Resolved
Resolved
BGO Casino - Delaying verification and withdrawal
Hello, Here's the story of my problem: I've been registered on BGO a time ago, on passed Saturday i've received a promotion to play 50 free ...
Resolved
€90
Resolved
BGO Casino - Stalling 90 euro payment for a month
im waiting for more than a month now to get my 90 euro payed. 2 weeks for the verification, and now two weeks for the money to come to my account. ...
Resolved
Resolved
BGO Casino - Funds confiscated, refunds refused
Can someone please help me . About a week ago in the evening I filled out a form and started playing with BGO. I did not accept any bonus at all . I ...
Resolved
$600
Resolved
BGO Casino - No available withdraw option and no reply to emails
I made a few deposits on BGO using my Mastetcard and didn't end up winning. After a decent win using loyalty points to purchase free spins I ...
Resolved
€2,470
Resolved
BGO Casino - Withdrawal not payed, support not answering
How is it possible that no one doesnt answer an emails!! I have send all the document and several emails, where i have asked at least to answer me, ...
Resolved
Resolved
BGO Casino - Declined payment of winnings, no proof of bonus violation presented
BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested ...
Resolved
£1,000
Resolved
BGO Casino - Unfairly Seized over £1,000
I opened an account with bgo on Tuesday June 7th got a confirmation welcome email and text and deposited £1,000. I did not take any bonus due to ...
Resolved
£190
Resolved
BGO Casino - Unfairly confiscated £190 due to 14p balance?
I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...
Resolved
£0
Resolved
BGO Casino - Refused to pay legitimate £5600 winnings
After a while I visited the BGO's website and lost £2500. The next day I've received an email from the casino's VIP support team stated that I am a ...
Resolved
Resolved
BGO Casino - Delayed Withdrawal Time
Im a relatively new player on BGO , I was skeptical about playing due to the high volume of complaints on many forums . I decided to give it a try ...