BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested proof from my transaction history on the 5/07/2016, this has not been forthcoming to date, and I could not check online as the wallet only holds 8 pages of transactions. It is my belief that IF I exceeded the £10 bet limit it was after the wagering requirements had been completed. If BGO are going to withhold winnings they should provide proof of the infringement . Please find attached a screen print of my wallet showing the declined withdrawals and two subsequent declined Paypal requests, which BGO said was made by them to prevent withdrawal before gaming checks had been made, however the withdrawals had already been declined the day before! It appears they have created a reason for declining the withdrawals after the event.