BGO Casino Complaints - Withdrawal & Other Problems

BGO Casino - Unfairly confiscated £190 due to 14p balance?

I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...

BGO Casino - Refused to pay legitimate £5600 winnings

After a while I visited the BGO's website and lost £2500. The next day I've received an email from the casino's VIP support team stated that I am a ...

BGO Casino - Delayed Withdrawal Time

Im a relatively new player on BGO , I was skeptical about playing due to the high volume of complaints on many forums . I decided to give it a try ...

BGO Casino - Not letting me withdraw, not replying to my queries

I have won £99 cash from a bonus which I should be able to withdraw as it's no longer classed as bonus and bgo have transferred it to my cash account ...

BGO Casino - Cutting withdrawal due to unjustified accusations of bonus terms violation

I received the following email from the casinoHi Lee,I am emailing you today in relation to your recent request to withdraw funds following the ...

BGO Casino - Refused Withdrawal And Refused Deposits Refund after saying they would refund

On the 25th March 2016 I recieved £120 in bonus funds from BGO casino. I wagered the £4200 required to withdraw funds. I came out with £750. I ...

BGO Casino - Allowed to deposit, but refused to withdraw!

I opened an account with bgo which I then self excluded from I re opened an account with them and I was asked for my passport utility bill and card ...

BGO Casino - Unfairly suspended my account, refused paying my 1200

Well last night I decided to sign up to bgo after getting accepted and all my details when through I put my diposted in played that then put more ...

BGO Casino - Winning and deposit taken unfairly

after depositing and winning money on more than one slot at bgo. they took not only what i won but my 200 pound deposit aswell. they 'claimed fraud'. ...

BGO Casino - Unfair Account Suspension

i received an email stating that I had a bonus waiting in my account but when I logged on it wasn't there. When I contacted customer service they said ...

BGO Casino stalling verification

Hi I won 1400 GBP on the 3rd of this month on BGO.com I made a withdrawal then to find out I had been suspended out my account 24 hours later.I had ...

BGO Casino - Denying winnings due to 'game investigation', wont let me complete wagering

I opened an account with bgo and deposited £100, with this I got a bonus of £200 and some free spins. I played the free spins and then played ...

BGO Casino - Bonus round not honoured

Having wagered a considerable amount on a video slot I won a bonus game which could not lose. However before I could play it it froze.Support reset ...

BGO Casino - Treating me unfairly

I received a text inviting me to join, with some terms that seemed good, £200 and 200 free spins and keep 100% of winnings. I followed this ...

BGO Casino - Can't withdraw from my account

I tried to withdraw funds but it stated I need to close open games first - I couldn't find any open games so contacted support, they said i needed to ...

BGO Casino - Duplicate account scam

I Had a account a long time ago but I shut it down so had to start a new one then I tried loggin in and it wouldn't let me so I contacted customer ...

Delayed withdrawal by BGO Casino

Hi,I checked in at bgo casino,made a deposit of about 3700GBP and won 22000GBP,I made a withdrawal of 5000GBP which was processed withing 24hours. ...

BGO Casino wrongfully suspended my account

They have emailed my telling me i have multiple accounts which is absolutely false i have 1 account registered under my name and my paypal account. I ...

BGO Casino - Refusal to return deposited funds

I created account with bgo and deposited £10. Prior to depositing the £10 i asked support if i already had an account they said yes but it was ...

BGO Casino - Giving me hard time with verification, stalling payment

I won £9,900 on BGO. I verified myself with my passport and council tax letter now they have asked me to submit the front and back of bank cards used ...

BGO Casino - Getting a hard time with verification due to accidental mistake made upon registration

Signed up to bgo.com, when we signed up in the first name box the predictive text put my nickname in instead of my real name, when we were asked to ...

BGO Casino - Locked out of account, no response and no help!!

I joined BGO and deposited £100, which is quite a significant sum for me. The site crashed during my first session and when logging back in I entered ...

Sent Verification but emails ignored and Funds not released

Deposited funds etc. and played various games. Won £500 and selected to withdraw. Then was asked for verification ID and utility bill. Provided both ...

BGO Casino - Account locked due to previous self-exclusion but deposits and available balance refused to be returned

I previously had an account but self excluded. I joined again and deposited 300 pounds. I did not claim any bonuses. I was sent an email that I had ...