Resolved
£1,000
Resolved
BGO Casino - Verification problems
I registered with this casino yesterday and deposited some cash, did not get any deposit bonus or anything and managed to get my winnings up to £1000 ...
Resolved
£110
Resolved
BGO Casino - Delaying Tactics and hoops!
Have played and deposited regularly in the past, never withdrawn anything, because well I just lost all my money on their games! Anyway got a £10 ...
Resolved
£1,964
Resolved
BGO Casino - Withdrawal request declined, then my funds were removed
I deposited & built a win up to £1963.99 which I then tried to withdraw. Upon doing so the withdrawal for £1963.99 was declined. This prompted me ...
Unresolved
€1,000
Unresolved
BGO Casino - Cancelled my withdrawal due to wrong accusation of bonus terms violation
I deposited 20 and got 20 bonus. The wagering requirements was 400. I wagered with no problem then got it up to 1700 there abouts and went up and down ...
Resolved
£3,000
Resolved
BGO Casino - Big win taking long to be paid
what a joke this site is lol signed up deposited 100gbp got a bonus of 200gbp. played for 6 hours and won 2500gbp tried to withdraw and it wouldnt ...
Resolved
£5,000
Resolved
BGO Casino - Stalling my payment
I have been using bgo for a couple of months. Paid in but never made a withdrawal. I have now tried to withdraw £5000 from my account. And the ...
Resolved
£220
Resolved
BGO Casino - Having troubles to withdraw my winnings
hi I have played at bgo for a while and won with no trouble and received my winnings, I had a win of £220 last night and now my account has been ...
Resolved
£60
Resolved
BGO Casino - Allowed to deposit despite my active self-exclusion
Hi I was allowed to depsoit 60 pounds to a bgo account even thought I'm self excluded with them contacted them to advice account is open and I've used ...
Resolved
Resolved
BGO Casino - Account suspension after a big win
My account has been suspended just after I had my first big win. I have deposited a hell of a lot of money over the last few weeks and had no problems ...
Resolved
£50
Resolved
BGO Casino refusing to refund my deposits
Hi I deposited £20 and got a bonus so continued to play and deposit until I got past the withdrawal wagering amount! I managed to win £400 and went ...
Resolved
£292
Resolved
BGO Casino - Unjustified denial of a withdrawal request
On Tuesday I went onto bgo casino and they was doing 20free spins no deposit required and after them spins I won £10 ish so I then carried on playing ...
Resolved
£400
Resolved
BGO Casino - Account suspended alleged duplicate
I opened a new account and deposited £10 with an offer that provided an extra £50 bonus. I won around £1000 but had to meet the £300 bonus ...
Resolved
£600
Resolved
BGO Casino - Having troubles with my withdrawal request
Hi I recently tried to withdraw from bgo then I saw a, message saying committal decision deferred I contacted bgo an was told that I needed to send in ...
Resolved
£20,000
Resolved
BGO Casino - Won £20K at Starburst and now they are giving me the runaround with the payment
Hi I won £20000 on the 23/2/15 on starburst to which when I've tried to withdraw it they ve said committal decision deffered due to the game I was ...
Resolved
£1,150
Resolved
BGO Casino - Refusing to let me withdraw my funds and suspended my account
Bgo suspended my account and are refusing to let me withdraw my funds approx£1100. They said it's because I have another account. Another individual ...
Resolved
£2,100
Resolved
BGO Casino - Delaying my payout of £2100 due to "unusual pay-outs on the specific game(s)"
I won £2100 on slots and now haven't payed out and there excuse is not my fault if game was paying out wrong this is conversation I had we support ...
Resolved
£150
Resolved
BGO Casino - Suspended account with no reason stated
Have been playing on bgo for a couple of days and I went to withdraw £150 and left some money in the account to continue playing. I went to log ...
Resolved
Resolved
BGO Casino - Poor RTP and suspension of account issues
In summary of my complaint to date: - BGO have confirmed that the RTP of 61.34% during the whole session of game play on Roulette from account ...
Resolved
£100
Resolved
BGO Casino - Using mysterious self-exclusion as an excuse to void my winnings
I opened an account a few days ago and have made a few deposits, maybe about £100 in total. I have made a few withdrawals totalling approx £230. ...
Resolved
£3,300
Resolved
BGO Casino - My withdrawal is delayed
I won about £3300 on bgo casino and withdrew it, about a week later I checked my bank and still wasn't in there, I email the casino and asked where ...
Resolved
£100
Resolved
BGO Casino - Unauthorized debit from my credit card
had a legit $100 I was eligable to withdraw, i selected to withdraw the funds vanish into cyber land as the process it...nothing shows up for a couple ...
Resolved
£500
Resolved
BGO Casino - Where are my winnings?
I am still waiting to receive my winnings fro BGO casino. I withdrew 500 pounds ten days ago and was told that it was processed the following day. I ...
Resolved
£800
Resolved
BGO Casino - Account suspended following withdrawal request
I won £799.81 and withdrew the money back into my PayPal account, so I thought!!!. I then tried to log back into my account 3 days later to find the ...
Resolved
Resolved
BGO Casino - Account closure and money confiscation
i opened an account on sunday 15/06/14, after an hour of playing they closed it, i had deposited two payments of £25 i was winning £200 when it was ...