BGO Casino Complaints - Withdrawal & Other Problems

BGO Casino - Serious Delay of Withdrawal

I have waited for 2 months now for a withdrawal. Sent all documents they asked for even additional documents but received no update and nothing at all ...

BGO Casino - Payment delays

I switched to this casino because of its high score on review websites. However all I have received is constant request for documents, which I have ...

BGO Casino - Withdrawal still not processed 10 days later

I deposited approximately £1200 over three deposits and eventually managed to ‘win’ around £200, prompting me to request a withdrawal of £1400. ...

BGO Casino - Closes account with no explanation

On 02 Feb 2020 I created an account with BGO casino and deposited amounts adding up to £2500 from my PayPal account (I kept losing so this was across ...

BGO Casino - Account closure without explanation

On 15th January I've deposited £3000 at BGO casino by mistake using Paypal, it was meant to be £300. When I realised that, I have requested ...

BGO Casino - Account closure and witholding deposit and winnings

On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...

BGO Casino - No payment from BGO

Basically I withdrew £1,135.00 pounds on the 20th Oct 2019. It got approved and I was sent an email on the 22nd saying "Your funds have now been ...

BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place

BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...

BGO Casino - Withdrawal issues

Requested withdrawal for the 1st through mastercard got rejected because my country doesnt allow withdrawal through cards only bank account. 2nd time ...

BGO Casino - Unjustly forcing me to fill SAR to get my complete deposit history

I contacted bgo live chat to request account closure for good. But during chat i asked for my withdrawal and depoist history. They confirmed account ...

BGO Casino - Payment declined & account closed due to a mystery double account

I made a account to bgo ,i send all my documenation that thay ask me,license ,id ,statement etc! I received (2)times e_mail that my account was ...

BGO Casino - Payment declined and account suspended with no other information

Played with BGO free spins and deposited some of my own money as well and made sure to go buy all the T&C's stated. I went up to around £400 in my ...

BGO Casino - Deposits not refunded on second account which was opened without any knowledge of first account

On Saturday 22nd July 2017, I created an account at BGO casino to play on the slots. When I opened the account I was able to deposit 7 times, up to £ ...

BGO Casino - Winnings confiscated & deposit refund refused

I opened an account with Bgo and deposited £395.00 over 24 hours and won back £540.75 I requested a withdrawal & sent my id for verification, I then ...

BGO Casino - Refusing to refund deposit

I joined Powerspins Casino on 21 March 2017, I deposited a total of £1000.00 I declined any bonus, After playing for maybe 2 hours or so, my balance ...

BGO Casino - Withdrawal seriously delayed

Hi. I made my first withdrawal 1 / 12-16 of BGO. I'm sending chat with copies of everything. They have malfunctioned since day one. They say my money ...

BGO Casino - Delayed Withdrawal & Account Verification

I have had lots of different emails off this company as I have been trying to withdraw funds one of £140 and one of £120 I have done everything they ...

BGO Casino - Delaying verification and withdrawal

Hello, Here's the story of my problem: I've been registered on BGO a time ago, on passed Saturday i've received a promotion to play 50 free ...

BGO Casino - Stalling 90 euro payment for a month

im waiting for more than a month now to get my 90 euro payed. 2 weeks for the verification, and now two weeks for the money to come to my account. ...

BGO Casino - Funds confiscated, refunds refused

Can someone please help me . About a week ago in the evening I filled out a form and started playing with BGO. I did not accept any bonus at all . I ...

BGO Casino - No available withdraw option and no reply to emails

I made a few deposits on BGO using my Mastetcard and didn't end up winning. After a decent win using loyalty points to purchase free spins I ...

BGO Casino - Withdrawal not payed, support not answering

How is it possible that no one doesnt answer an emails!! I have send all the document and several emails, where i have asked at least to answer me, ...

BGO Casino - Declined payment of winnings, no proof of bonus violation presented

BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested ...

BGO Casino - Unfairly Seized over £1,000

I opened an account with bgo on Tuesday June 7th got a confirmation welcome email and text and deposited £1,000. I did not take any bonus due to ...