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BetRally Casino is closed, please try these instead:

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BetRally Casino

Player Rating 19 Reviews
5.5/10
19 Reviews
Complaint Response 21 Complaints
2 days avg. 21 Complaints
What we like
  • Completely instant-play
  • Both live and virtual games available
  • Powered by both Microgaming Quickfire and Blue Gem Gaming
  • 24/7 support via live chat, Skype, or email
  • Secured with 128-bit SSL encryption
  • Proven fair by independent audits
What we don’t like
  • No players from the France and Israel accepted
  • Limited video poker selection
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetRally Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://betrally.com
Established
2013
Licences
Curacao Gaming Control Board, UK Gambling Commission
Affiliate Program
Languages
Arabic, English, German, Italian, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

BetRally Casino is the official online casino of the BetRally network. The casino contains games from Microgaming, NetEnt, BetSoft, iSoftBet and GamesOS , as well as a full live dealer room. All of the games are available directly through the BetRally Casino website in six different languages. BetRally Casino is licensed by the jurisdiction of Curacao.

Restricted Countries

Unfortunately, BetRally Casino cannot offer its games to players who live in the United States, UK, France, Israel, or Bulgaria. Players in all other countries are welcome to register as long as online gambling is not prohibited by law.

Security and Fairness

Keeping players safe is one of BetRally Casino's top priorities. To do this, security professionals have integrated 128-bit SSL encryption into the casino network. This protocol prevents anyone from being able to read passwords, credit card numbers, and other sensitive data as they travel to the BetRally server.

StallCation

Complaints

Read the complaints other players have left for BetRally Casino. Learn more about complaints.

Show all complaints
Betrally - Unfairly closed my account and confiscated my €4,064 winnings
I received a message from Betrally claiming that I have breached their terms and conditions, and thus they decline to pay my winning of 4 064€. I am accused of breaching section 15.2 (i) "If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections". I am confused what they mean by this. I am not part of any club or group and I highly doubt whether that would even have any benefits in casino slots, the whole subsection seems to be directed to their sportsbook customers. I made a deposit (200€) that gave me the maximum bonus (300€) and played it to my favorite slot Guns N' Roses with the maximum allowed bet (6€). In my opinion there is nothing unusual or wrong with that.

The second claim relates to their Promotions terms and conditions section 2: "All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP." I have only played from my home and I live on my own so there is no way that any of the mentioned items could have been shared with some other player.

I hope Betrally realizes they have made a mistake and does what any reasonable casino would do in these circumstances and pays my winnings as soon as possible.
staus Unresolved
€4064
BetRally Casino - Closed account and confiscated winnings with no explanation at all
Hello, dear askgamblers. A few days ago, I had the experience of playing in «Betrally» casino. I was very lucky in the slots, at a bet 1 USD and won near 400 USD. After that, the casino has requested «verify account» and I sent all they ask. Few days ago I received a letter that I must send selfie with my id and I did it. I sent utility bill, scan of passport, selfie and credit card statement. After that my account was closed and my winings was confiscated.This is my one and only account. Credit card is mine too so I sent photo.I think it will be difficult to pay because the casino always wants to find a reason to the player left with nothing and lose profits.When I registered at this casino, through the affiliate’s website, I was sure the reliability of the institution, as the reputation of the casino Betrally After a terrible attitude towards me and seizure without a reason winning I can believe that the whole reputation of the casino and the selling is not real evaluation. For my part, I guarantee honesty in their words and ready for each word to be responsible. If necessary, I am ready to perform any action to prove that winnings confiscation was wrong action on the part of the casino. Dear Betrally if you have actual evidence of my violation of the rules, give them AskGamblers resource administration. I am ready to end to understand the problem and come to justice. Because of this kind of action and attitude to the players, creates impunity in different casinos. Thank you all for your attention.
staus Rejected
$400
BetRally Casino - Won't verify my account and pay $8000+ winnings
Dealing with Betrally has been an absolute nightmare. I opened an account on 5th october with Betrally casino. I was unlucky at first and kept losing depositing $5488 from my credit card over 6 transactions. Betrally had no problem taking my money. However my luck turned and over the next couple of weeks I recouped my losses and ended with an account balance of $8381.82. I requested a withdrawal of the $8381.82 on 28th october and was asked to verify my account which I know is standard practice. I sent a scanned drivers license, bank card and utility bill but then was asked to take a photo of it with my smart phone and I complied and followed their instructions. I was then asked to post a notarized copy of the identification to them in Malta which cost me $51 to get a registered delivery post with proof of delivery. I posted the documents on 31st october and specifically requested proof of delivery so I would know the documents had been received, we are talking about $8381! The documents were signed for and delivered on 3rd november which you can see on the following link http://auspost.com.au/track/track.html?id=EJ205826601AU&ilink=edm-ap-international-arrived-track-your-delivery I have emailed them over 10 times trying to get the verification and payment made however they keep sending a generic reply saying they are waiting for the documents. I always reply with the proof of delivery and they say they haven't received it and to wait. It has been an entire month since I requested the withdrawal. I feel completely powerless here and fear that this casino has gone rogue. Please Ask Gamblers help to get my money back! Everybody please stay clear of Betrally if my complaint does not get resolved. I will update this complaint as soon as I get any news.
staus Resolved
$8111

Complaint Statistics

Resolved 16
Avg. Amount $ 3,917
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
5.5/10 19 reviews

Top reviews from our players

I changed my mind about betrally
Yes, I wrote a very good Casino, recommendable, lots of games ... and a lot of free spins. Every week on Sunday, 5 free spins for depositors from the last 30 days! In addition, there are often other promotional campaigns and free spins during the week. Also support if you ask, if possible, will add some free spins in a gesture of goodwill. However, the most important thing is that you do not have to rotate from free spins, they are no wagerred !!!
The image of the casino is very attractive and I like it very much. For sure as soon as I have free funds in my wallet I will deposit there !!

However, it is a pity that the payouts on skrill are not usually offset in 24 hours. This is probably the only minus Betrally Casino

Hi DONDA75, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Have a nice day :-) , Daniel

user avatar

Great range of games both playngo, quick spin and net ent.
Nice with both sportsbetting and casino.
Very helpful and agreeable support.

I made a deposit with trustly and won 1000 euro. when I wagered all the bonus money I was going to make a withdrawal but trustly was not supported as an withdrawal option. The only option was credit card and my mastercard withdrawal was rejected because payments to mastercard was not available for my country. I talked with the support from live chat and they solved the problem so I could choose bank transfer to get my money. This was 3 days after I tried to make the first withdrawal and I thought this will take at least 5-7 days more as stated but I requested the withdrawal on Wednesday and had the money on Friday morning so it just took 36 hours.
after the problems with withdrawal method was solved everything went smoothly so I can recommend betrally as a casino site.

7 different deposit options but just 1 withdrawal option. If I deposit with example trustly I think the most people think its obvious that you should be able to make an withdrawal with trustly but that was not supported.

Hi KORKSKALLEN, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Many games and good interface, netent, micrograming etc. Good server with fast loading times.

They offer generous bonus terms, but 5% maximum bet of the deposit amount makes the casino a poor choice. Also, the maximum deposit amount to get the bonus is quite low so you cannot bet much or they will confiscate all your winnings.

Hi VIKI3934, I have tried to find your account in order to understand what happened , but wasn't able to. So if you want you can drop me a private message with your username and we can take it from there. I hope to hear from you in order to get a chance to make it right :). Thanks, Daniel Betrally Casino

user avatar

Variety of games, live customer service, I was afraid I was not going to get my winnings due to other reviews of the Casino. After a week I finally got them in my Neteller account and I'm happy about it.

The bonus is removed from the balance when cleared, too many bonus rules, please read carefully the terms and conditions before requesting a bonus.

Hi LUSCOMBE, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Good selection of games, and there is a chat that answers.

Extremely high wagering compared with the accepted bets. You may only bet 5% (much less than most casinos) of a bonus, although the rollover is higher than most casinos. Totally worthless and really not easy to find in the T&C for the promotion. I have played quite a few casinos for over four years and for the first time ever I cannot get a withdrawal (120 euro) because of this extraordinary betting and wagering requirements of this casino.

Hi BLAENDA, We're very sorry to hear about your experience. I understand your point but it’s really important to read all the terms and conditions in order to avoid any misunderstanding . We hope you had a chance to get a better impression of Betrally Casino. Kind Regards, Daniel

user avatar


Casino Betrally doesn't pay money to the players. Don't do deposits in casino Betrrally you will withdraw money week
it at best. Managers promise fast conclusions of money as a result withdrawal of money takes more than a week.
To you to decide to play there or not.

Hi KASANTIP, We're very sorry to hear about your experience but AskGamblers Complaints Team have been provided with valid evidence on our behalf where it is clearly displayed that you opened more than one account. By these actions you violated general casino terms. Thanks, Daniel Betrally Casino

user avatar

I get good bonus offer 300% to 100e my e-mail.I use first deposit bonus long time ago but not win anything that time. Anyway bonus offer was good so I deposited 25e and start playing 100e. I read bonus terms and wager bonus. Only bet that 0.60-1e bets.So didn't broke that 5% betting rule. I deposit 20.6.2017 and today I get my winnings to Skrill account. So that 2 days withdrawal rule to Skrill was like Betrally web site promise.

Maybe I did not read rules so well. After I had wager the bonus that 75e bonus didn't transform real money. Actually bonus money leave my account.

Hi KARI1979, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar
Inactive user
5/10

Betting and casino on one site is cool.
Bonus policy is very similar, often send out beneficial offers.
Variety of games.
Good Live support.

It is written that there is a skrill deposit method, but it is not. I'm waiting for withdrawal from 29/04/2017 - until now can't get money. If not for such a long withdrawal of money, the estimate would be much higher.

Hi VALERA_NE_NADO, I have tried to find your account in order to understand what happened here, but wasn't able to. So if you want you can drop me a private message with your username and we can take it from there. I hope to hear from you in order to get a chance to make it right :). Thanks, Daniel Betrally Casino

user avatar

Quite a good casino with big variety of games, sports, etc.. They often have good bonuses (100 or 200%) but you must read carefully the terms of wagering the bonus - it is quite complicated, e.g. max bet 5% of the bonus or 6,25$ or bet bigger than 75% of the average previous ones(!). I managed to roll over the bonus and was afraid about the withdrawal quite a nice sum after I read comments posted here.

But after sending a few photos of necessary documents the payout was finally processed to my Skrill. The customer support is quite pollite and helpful. My vote: 8 STARS.

- Complicated bonus wagering requirements and verification procedure.
- The payouts longer than 24 hours.

Hi XMAN07, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Here's another casino I signed up with primarily because they were offering a small no deposit bonus, I guess I enjoy the challenge of trying to convert this type of bonus into withdrawable funds - who doesn't want to win a bunch of money with zero risk to their own bank balance?! Although that £10 free chip is no longer posted on the BetRally website I notice it is still available as an AskGamblers exclusive in the bonus section of this page so if your not yet a member here use that link and get yourself a few free spins on the house!

No deposit bonuses often come with extremely high wagering though and just like 90% of other occasions I didn't manage to battle through even a fifth of the required bets before going bust but I'd got myself in the mood for an evenings casino entertainment so decided to find the live chat and ask what deposit based bonuses I might be able to get as a new player. I couldn't see any sign of the live chat in the header and even the "Contact Us" link at the bottom of the page had only telephone and e-mail support options so I eventually gave up and resorted to the "hard" option of sifting through the "Promotions" page instead... oh woe is me! Seriously though does this casino really not have any live chat? I still can't see an option for it browsing the website today which seems extraordinary.

This casino has come in for a whole lot of stick on-line, there are a lot of complaints even on this page and whilst I am often not too sympathetic to players who have failed to read a casino's promotional terms and conditions before starting to play with a bonus I am a little more concerned with regards BetRally because so many people state that important terms and conditions are tucked away deep down within secondary pages. The maximum betsize rule is mentioned often but that's a term that has never caught me out because I don't tend to bet very big anyway whether playing with a bonus or not. Personally I lost my only deposit at this casino so can't really weigh in as much as I would like but the sheer number of dissatisfied players is enough to put me off considering returning to this casino again anytime soon.

Hi RAVERBABE, We're very sorry about your experience. We have been working a lot to improve the quality of our support service and live chat and can only recommend you to give another shot at Betrally Casino! Kind Regards, Daniel

user avatar

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