What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

BetRally Casino - Stole €1110,22 from me!

UNRESOLVED
Complaint Info
Disputed casino BetRally Casino
Reason Casino terms violation
Amount € 1110
Posted on June 14, 2016

I have €1110,22 in my account. Suddenly i couldn´t login in my account. After several attempts to contact them they sent me an email saying : "Dear Catarina,Thank you for your approach to contact us. I am pleased to meet you and really appreciate you letting us know.Please note that the account was suspended and all transactions forfeited due to breach in Rule 11 “Betrally may refuse, cancel or void any and all bets, if there is a sufficient ground to believe (at the management's sole discretion) that said bets have been placed by a group of people with connections to each other.”).The deposits were paid-back to the relevant payment method. Thank you for your understanding.I would suggest this is the best scheme for your requirements.Feel free to announce if anything remains unresolved and let the representative knows, we will be happy to help.Happy bettin­g!A­tta­chm­ent­(s)­:Kind Regards,Customer Support Team, BetrallyBetrally.com operates under a license (license number: 8048/JAZ) in Curacao. For customers located within the EU, please note that as per the EU Commission's ADR Directive (2013/11/EU) and ODR Regulation (524/2013) you can submit disputes through the EU Online Dispute Resolution (ODR) Platform. More information is available at: www.ec.eu­rop­a.e­u/c­ons­ume­rs/­odr­200­3-2016 © Copyright Betrally Ltd. All rights reserved"And they only paid me €50.

AskGamblers
Posted on June 17, 2016

Dear @catarina,

Please let us know if there's some update on your issue.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy