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BetRally Casino

Player Rating 19 Reviews
5.5/10
19 Reviews
Complaint Response 21 Complaints
2 days avg. 21 Complaints
What we like
  • Completely instant-play
  • Both live and virtual games available
  • Powered by both Microgaming Quickfire and Blue Gem Gaming
  • 24/7 support via live chat, Skype, or email
  • Secured with 128-bit SSL encryption
  • Proven fair by independent audits
What we don’t like
  • No players from the France and Israel accepted
  • Limited video poker selection
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetRally Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://betrally.com
Established
2013
Licences
Curacao Gaming Control Board, UK Gambling Commission
Affiliate Program
Languages
Arabic, English, German, Italian, Russian
Casino Type
Instant Play, Mobile, Crypto Casino

BetRally Casino is the official online casino of the BetRally network. The casino contains games from Microgaming, NetEnt, BetSoft, iSoftBet and GamesOS , as well as a full live dealer room. All of the games are available directly through the BetRally Casino website in six different languages. BetRally Casino is licensed by the jurisdiction of Curacao.

Restricted Countries

Unfortunately, BetRally Casino cannot offer its games to players who live in the United States, UK, France, Israel, or Bulgaria. Players in all other countries are welcome to register as long as online gambling is not prohibited by law.

Security and Fairness

Keeping players safe is one of BetRally Casino's top priorities. To do this, security professionals have integrated 128-bit SSL encryption into the casino network. This protocol prevents anyone from being able to read passwords, credit card numbers, and other sensitive data as they travel to the BetRally server.

StallCation

Complaints

Read the complaints other players have left for BetRally Casino. Learn more about complaints.

Show all complaints
Betrally - Unfairly closed my account and confiscated my €4,064 winnings
I received a message from Betrally claiming that I have breached their terms and conditions, and thus they decline to pay my winning of 4 064€. I am accused of breaching section 15.2 (i) "If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections". I am confused what they mean by this. I am not part of any club or group and I highly doubt whether that would even have any benefits in casino slots, the whole subsection seems to be directed to their sportsbook customers. I made a deposit (200€) that gave me the maximum bonus (300€) and played it to my favorite slot Guns N' Roses with the maximum allowed bet (6€). In my opinion there is nothing unusual or wrong with that.

The second claim relates to their Promotions terms and conditions section 2: "All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP." I have only played from my home and I live on my own so there is no way that any of the mentioned items could have been shared with some other player.

I hope Betrally realizes they have made a mistake and does what any reasonable casino would do in these circumstances and pays my winnings as soon as possible.
staus Unresolved
€4064
BetRally Casino - Closed account and confiscated winnings with no explanation at all
Hello, dear askgamblers. A few days ago, I had the experience of playing in «Betrally» casino. I was very lucky in the slots, at a bet 1 USD and won near 400 USD. After that, the casino has requested «verify account» and I sent all they ask. Few days ago I received a letter that I must send selfie with my id and I did it. I sent utility bill, scan of passport, selfie and credit card statement. After that my account was closed and my winings was confiscated.This is my one and only account. Credit card is mine too so I sent photo.I think it will be difficult to pay because the casino always wants to find a reason to the player left with nothing and lose profits.When I registered at this casino, through the affiliate’s website, I was sure the reliability of the institution, as the reputation of the casino Betrally After a terrible attitude towards me and seizure without a reason winning I can believe that the whole reputation of the casino and the selling is not real evaluation. For my part, I guarantee honesty in their words and ready for each word to be responsible. If necessary, I am ready to perform any action to prove that winnings confiscation was wrong action on the part of the casino. Dear Betrally if you have actual evidence of my violation of the rules, give them AskGamblers resource administration. I am ready to end to understand the problem and come to justice. Because of this kind of action and attitude to the players, creates impunity in different casinos. Thank you all for your attention.
staus Rejected
$400
BetRally Casino - Won't verify my account and pay $8000+ winnings
Dealing with Betrally has been an absolute nightmare. I opened an account on 5th october with Betrally casino. I was unlucky at first and kept losing depositing $5488 from my credit card over 6 transactions. Betrally had no problem taking my money. However my luck turned and over the next couple of weeks I recouped my losses and ended with an account balance of $8381.82. I requested a withdrawal of the $8381.82 on 28th october and was asked to verify my account which I know is standard practice. I sent a scanned drivers license, bank card and utility bill but then was asked to take a photo of it with my smart phone and I complied and followed their instructions. I was then asked to post a notarized copy of the identification to them in Malta which cost me $51 to get a registered delivery post with proof of delivery. I posted the documents on 31st october and specifically requested proof of delivery so I would know the documents had been received, we are talking about $8381! The documents were signed for and delivered on 3rd november which you can see on the following link http://auspost.com.au/track/track.html?id=EJ205826601AU&ilink=edm-ap-international-arrived-track-your-delivery I have emailed them over 10 times trying to get the verification and payment made however they keep sending a generic reply saying they are waiting for the documents. I always reply with the proof of delivery and they say they haven't received it and to wait. It has been an entire month since I requested the withdrawal. I feel completely powerless here and fear that this casino has gone rogue. Please Ask Gamblers help to get my money back! Everybody please stay clear of Betrally if my complaint does not get resolved. I will update this complaint as soon as I get any news.
staus Resolved
$8111

Complaint Statistics

Resolved 16
Avg. Amount $ 3,917
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
5.5/10 19 reviews

Top reviews from our players

Betrally is one of the few casinos that I have had a bad experience from and I will never play again. I was searching for a new casino to play with a big deposit bonus and I found an exclusive offer for a 200% deposit bonus plus 30 free spins on Aliens slot from this casino.

The casino seemed nice with many slots providers and my favorites NetEnt and Microgaming so I thought I should give it a try. The minimum deposit to claim the welcome offer was 25 so I deposited 25 and started with a 75 balance. I checked the bonus rules and the wagering requirements were huge 35 times the deposit and bonus amount so I had a lot of wager to do.

So I started low rolling with Dead or Alive and played a lot of spins. The first bonus I had was after 800 spins but I kept playing and after many spins when my balance was only 6 the slot became hot and I reached my balance to 120 while playing with 0.18 bet. Then I changed the slot and played Jack Hammer with higher bets over 2 euro per spin and I got a very nice free spins feature which gave me a 200 times my bet win. Anyway I managed to complete the vast wager I had to do and asked for a nice withdraw.

After some days I got an email saying that my withdraw was rejected because I had broken one of the bonus rules, the rule of max bet. I think I had checked all the bonus rules from the bonus promotion but this tricky casino had the bonus rule of max bet in a different page from the bonus promotions rules, hiding at casino term number 27. I think that this is an awful casino practice, to hide such an important bonus rule which can void your winnings.

They were too <> to restore my balance to 75 and start all over again but I was very furious with their practices and asked them to close my account and I will never play at Betrally again.

Hi STARS_CREAM, We're very sorry to hear about your experience. I understand your point but it’s really important to read all the terms and conditions in order to avoid any misunderstanding . We hope you had a chance to get a better impression of Betrally Casino. Kind Regards, Daniel

user avatar
Inactive user
8/10

Probably you will after the first mention of the name Betrally, think about betting site that has for the last two years gained a reputation betting platform that offers one of the best welcome bonuses. When you look a little better the casino section, you will see that there are very high bonuses on your first deposit. I have used that their welcome bonus and paid € 200, then we are at the expense of adding another 300 € as welcome bonus includes 150% to 300 €. I started to play with a high € 500 which was good enough for the party to take days.

I've invested over 50 € on Boomanji slot, after half an hour I lost 12 €. I crossed after the Heist slot, where I was with the initial € 100 an hour was about 150 €, which is returned all the money lost by then and maximizing my account. Wager requirements not so high on this bonus 35X, while in most other casinos in this group 40X or more. After seven days of play at the casino Betrally, on account I had € 650, even though I'm in the seven days on the bookmaker lost over 150 €. All these losses are back playing Microgaming slots and Betsoft.

As for payment options that are available to all currently available methods of payment, and there are Skrill, Neteller, Visa, MasterCard and Bank Transfer, these five methods cover and deposit and withdraw of money. Customer support is a good standard, although it could be a little quick because mainly I did not get a response within 6 hours via email. As for the confidence that all 10, however, because of the speed of the response to the email contact give a slightly lower rating compared to the other.

Hi ZELMIL83, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Locked my account while playing there, because they thought my name was "doubtful".

I signed up using AskGamblers exclusive bonus code with a 200% bonus. I deposited 60 euros.

I have wagered half of my deposit bonus and I am very likely to meet the wagering requirements, so I decided to log in and out to refresh the page when I suddenly couldn't log back in, even when I pressed the "forgot password" option. It turned out that they had locked my account. The reason for this was that they was doubting my name, and told me that I had a "doubtful name".

I asked them to refund my deposit, I don't care how much I have wagered, I was playing there for hours and the luck was on my side, despite this, I told them to lock my account and refund my deposit. I will also like to add, that this was my first deposit at Betrally, and they failed in all ways to make me feel welcome.

The Support was in my case very ignorant.

For your own sake, I will strongly advise all of you to stay away from this site!

Hi HYPPERE, I'm sorry to read that you had such a bad experience with us. i have tried to find your account in order to understand what happened here, but wasn't able to. So if you want you can drop me a private message with your username and we can take it from there. I hope to hear from you in order to get a chance to make it right :). Thanks, Daniel Betrally Casino

user avatar

If you look at their website you'll see that it is mainly intended for sport-betting. But, they have in offer a casino and that, games of few software providers such as BetOnSoft, Microgaming and NetEnt. However they have in offer only a small number of games of these software providers, perhaps some total of 50 games.

I joined Betrally Casino only because at one affiliate site I found that they offer 10 free spins on the Gladiator slot game. From these 10 free spins I cashed only 0.8 euros. But first on the Starburst and later on the Blood Suckers I had some great wins, after which my balance went up to around 30 euros. Now when I had 30 euros I decided to look at the offer of Microgaming games at the casino. Their offer of Microgaming slot games consists of only 10 or 15 games at most. It is a disappointment to me so first I decided to make a deposit of 10 euros that later I could ask for a withdrawal of 40 euros.

But it didn’t pass without problems. In fact, whenever I asked for the withdrawal I got the message "you do not have sufficient funds in the account." So I contacted the casino support. Their live chat is not the fastest but it is good. The operator explained to me that first I have to make a transfer of funds from the casino to sport bet and then to request a withdrawal. I did everything as he told me, and finally I could ask for a withdrawal. I can’t exactly remember but I got the money on my Neteller account after about 4-5 days.

BetRally is an online casino in which I will not play ever, for sure. Primarily, because of the small offer of slot games. If they have the full offer of Microgaming and NetEnt games then maybe I used to be back here sometimes. It seems to me that they are primarily oriented to the players who bet on sports events. This casino deserves 6 out of 10 stars.

Hi LILIANINTHAHOUSE, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

BetRally Casino run games from Microgaming, Betsoft, GamesOS, iSoftBet and NetEnt software. I decided to register at this casino after I received email promotion for 200% welcome bonus + 50 free spins. I was glad when I saw at the end of promotion mail that the free spins are wager free.

After I created account, I made deposit of 20€ and I used bonus code which I received on mail. My balance was at 60€. I contacted live chat support to ask them more about welcome bonus, which games can I play with it. Later I opened DOA and start playing. I had some winnings, but after my balance was higher I raised my bet too much and I lost money. I made mistake that day, I could play more time with lower stakes and maybe I could meet the wager requirement of the bonus.

Later when I lost the money, I contacted live chat support about my 50 free spins. On the promotion mail it was not stated for which game are free spins. I asked them, they looked into my account and give me free spins on DOA. Probably they saw I played only this slot which is one of my best. After 30 minutes the free spins were available, so I went into the game and I saw they added high value free spins. The coin was at 0.1 not at 0.01, so each free spins was worth 0,9€. That really surprised me. I received around 100€ from it and later withdraw.

The all process with withdraw took about 3 days. They asked me about my documents after 24 hours, so when I sent them I received my money in next 24 hours. I had nice time while I was playing here and maybe I will make another deposit here at this casino in the future.

Hi ZEROOO, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

BetRally Casino is provided by Micrigaming software. It's really funny how I did found out about this casino.That day I was not searching for some casino and specially for free chip,but it was in front of me,so how to resist a free chip!I was looking something on my Neteller account and I saw they have some promotions and so far how long I did use that account I didn't notice that. Neteller had promotions on casinos, which they were advertising them on theirs site, if you become player of the BetRally Casino, via theirs link, you are entitled for 10 euros free chip.

Also they had some others Casinos promotions, but when I looked at them I had all ready account of any of them. So I guess it's was newly casino, well for me it was, because I didn't came across them so far. I opened the casino, finished with the sign up process and insert 1 code and my 10 euros was on my account. Of all the games from Microgaming slots, my favorite game is Immortal Romance.

Although I enjoy and like playing this game a lot,the game has only once or twice, rewarded me really nice. I don't know how much deposits I made in Microgaming Casinos ,but this game has disappointed me many times. Because I had only 10 euros to play I had to play with the minimum bet,Well what to tell you,even with the minimum bet, I didn't win anything significant ,so yes I lost all of my money,well bonus money. I liked the Casino, like theirs promo,they were giving and as I can see they still run the same promotion of 200% bonus. Seeing them added here at AskGamblers site, but what I don't like, the others reviews from the other players, which they are negative. Seeing that I need to think a bit ,about this casino or hearing a lot more, are they casino I can trust !

Hi KATEMAK, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Recently I opened an account at Betrally, and I received a free 10 NDB. I did not expect this NDB because I joined this casino / sportsbook for other reasons. In the future I want to try placing ‘sure bets’at the sportsbook section, and as I have learned an account at Betrally is a must for this, because of the high odds offered.

I was unpleasantly surprised by Betrally’s very limited live casino selection and very high limit tables.Straight up bets are starting from 5 euro ! With the free 10 euro playing live would be a suicide mission. Even if I would deposit for example 100 euro I only would have 20 chips. I realized Betrally’s live casino was just not suited for me, I am not a high roller. A bit disappointed I took a look at the virtual casino. I wanted to take my chance on virtual table, but again, minimum straight bet was 2 euro, and this was the case on various roulette tables. Again disappointed I left the virtual casino and took a look at the sportsbook section.

I found a massive bet selection, with plenty of betting types, especially for soccer matches. That is what I like ! For most tennis matches the betting types are rather poor I must say, you basically can only bet on who will win. Also I am missing live feed or at least a live ticker. I tried to place a bet, but I was not allowed to use the free 10 NDB. That was it, I was driven into the slots section.Immediately the Terminator 2 Slot got my attention, because to Terminator looked so frightening.I started spinning, and wanted to kick some butt, but that didn’t work out that well. After spinning for 15 minutes I lost all my free money. I am just not a slots player.

Unless the absurd high table limits are lowered, I won’t play at Betrally (live)casino. These limits were very disappointing for me. On the other hand, I got what I wanted, namely an account at Betrally for ‘sure bet’, or ‘arbitrage bet‘purposes.

Hi TOILETSEAT, Thanks a lot for sharing your experience! We wish you the best of luck at Betrally Casino! Kind Regards, Daniel

user avatar

Play at this Casino at your peril. If you take any bonus out read EVERY t&c and not just the 9 highlighted to you by them as the nasty ones around max bet sizes are buried elsewhere (see my complaint for more details). I have recommended to the Casino ways to rectify what I would describe as willful and sinister misrepresentation to prevent future players from falling foul to what I did, although unsurprisingly it fell on deaf ears...unsurprising, as actually these terms are of course deliberately placed to exploit the fact that players do not always read all the t's & c''s. In summary, because of this unfavourable culture, I would STRONGLY recommend you AVOID this Casino and stick to ones of credible jurisdictions (NOT Curacao) where higher degrees of transparency and integrity exist.

Hi ICEICE82, We're very sorry to hear about your experience. I understand your point but it’s really important to read all the terms and conditions in order to avoid any misunderstanding . We hope you had a chance to get a better impression of Betrally Casino. Kind Regards, Daniel

user avatar

They steal from their customers.
If you sign up for a betting account and manage to fulfill the rollover requirements that are attached to their sign up bonus and produce a profit they accuse you of bonus manipulation and confiscate all of your funds.

Hi BJARKOKEVIC, We're very sorry to hear about your experience. We hope you had a chance to get a better impression of Betrally Casino. Kind Regards, Daniel

user avatar

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