Hello, dear askgamblers. A few days ago, I had the experience of playing in «Betrally» casino. I was very lucky in the slots, at a bet 1 USD and won near 400 USD. After that, the casino has requested «verify account» and I sent all they ask. Few days ago I received a letter that I must send selfie with my id and I did it. I sent utility bill, scan of passport, selfie and credit card statement. After that my account was closed and my winings was confiscated.This is my one and only account. Credit card is mine too so I sent photo.I think it will be difficult to pay because the casino always wants to find a reason to
the player left with nothing and lose profits.When I registered at this casino, through the affiliate’s website, I was sure
the reliability of the institution, as the reputation of the casino Betrally
After a terrible attitude towards me and seizure without a reason winning I can believe that the whole reputation of the casino and the selling is not real evaluation. For my part, I guarantee honesty in their words and ready for each
word to be responsible. If necessary, I am ready to perform any action to prove that winnings confiscation was wrong action on the part of the casino. Dear Betrally if you have actual evidence of my violation of the rules, give them AskGamblers resource administration. I am ready to end to understand the problem and come to justice. Because of this kind of action and attitude to the players, creates impunity in different casinos.
Thank you all for your attention.
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