Solved Casino Complaints - Page 566

PokerStars Casino - Still waiting for my withdrawal

I was told the funds in my account (£104,851.03) were to be sent for a manual withdrawal last Tuesday (26/04) and would be processed within 72 hours ...

Hopa Casino - Delayed withdrawal waiting over 10 days

Hi , i put a withdrawal request in with hopa on the 2nd May for £80 they emailed me back saying could i send some documents over to verify my ...

Slotman Casino - Need help with their absurd verification process

Hello, I need help with verification. The casino doesn 't answer me and I don 't know what to do. I didn 't break casino rules. I sent them a lot of ...

Genesis Casino - Account Blocked, Ignored Emails, Wont Verify, Wont Pay

I signed up and deposited £100 at Genesis Casino on the 7th April take a £100 bonus. I managed to complete the wagering on this bonus and withdraw ...

Royal Ace Casino - Withdrawal request made on April 4 2020 Still no payment

I put in a withdrawal request on April 2nd for my winnings of $1,100. I was sent an email informing me of all the verification Documents I needed to ...

Planet 7 Casino - Challenges getting payment

I was asked to resubmit my complaint. Once again I am having problems receiving a payment of $2500 from planet 7. I had made the deposit to play ...

Casino Gods - Three weeks for refund

I closed my account over three weeks ago and had to jump through several hoops, back and fourth, to be able to close the account and request my funds. ...

BetOnline Casino - Problem with Live Dealer Blackjack bets

I was playing Red live dealer blackjack. Due to some maintenance on the server's end, they cancelled my bets and that particular hand was never played ...

888 Casino - The casino has delayed my payment

It's been more than 10 working days since I requested a withdrawal. The status of my withdrawal was transferred until yesterday. Now it's changed back ...

Bovada Casino - Two months waiting for the withdrawal

I cashed out $3000 from Bovada, and requested a check, as I had done several times in the past. As usual, there was a large fee of $100, a few days ...

7BitCasino - My deposit was never credited

This casino has made me experience something I have NEVER experienced while gambling. I`ve gambled on online casinos for years now and have friends ...

Hopa Casino - Payment still pending after 10 days

After repeated conversations with support staff, initiated by me, I have had to resubmit several verification documents multiple times for various ...

Sloty Casino - Don't want to pay winnings

Sloty casino are not verifying me and not paying my winnings, but they said in email verification should not take more than three days and in terms ...

PokerStars Casino - Verification & no reply from the casino

Good afternoon,I have joined Pokerstars casino 23 April 2020. Deposited 408 eur and played Live games. I was good luck and won. 30 April 2020 first ...

CrownCas Casino - Long pending time on account verification

HelloI have a problem with verification of account at Crowncas Casino.I have sent documents for verifiaction of account. I have been told that this ...

VegasHero Casino - Holding £600 since December 2019

On the 9th of December 2019 I won £600 from Vegas Hero. I made the withdrawalOn the 11th of December 2019 I received a request of a photo of my ID, ...

Miami Dice Casino - Confiscated legitimate winnings with unproven accusations of a bonus terms violation

Hi there, I created an account on Miami Dice Casino on April 28/2020. I deposited $200 and received their welcome bonus of 200% ($400) I read all ...

22bet Casino - Checking documents for a long time

my account is 22bet 157136065. 04/02/2020 I made a deposit of 1400 euros.blocked the withdraw. they requested documents. photos. transaction neteller ...

Planet 7 Casino - Payment delay

I requested 2 separate withdrawals on 2/13/2020, this was my second request as the first the cancelled for "missing documents". Each withdrawal was ...

PokerStars Casino - Unable to withdraw my funds

I have tried on several occasions for the past 2 week to withdraw my winnings out of poker stars circa £11,000. I have made contact and sent all my ...

Cool Cat Casino - No payout of 16500

I went thru the usually slow verification process after all that was resolved I checked the box for them to send me a check so they went thru there ...

Viggoslots Casino - Delayed payment to credit card

Dear Askgamblers.com support team,I signed up at Viggoslots.com on 26th of April and made 2 deposits with my credit card using their welcome bonus. I ...

PokerStars Casino - Locked my account and ignoring my emails

I opened account in this casino on April 24 I made deposit and lost my money after few days(27.04) I made new deposit 850 eur but after 5 minutes I ...

Slots of Vegas Casino - Delayed payments again April 24

I need some help,again, with getting Slot of Vegas to adhere to their terms and conditions. I'm attaching a file that shows when I won, when my ...

Slots of Vegas Casino - Going against own payment rules

I submitted 3 withdrawal requests on 4/7. Slots of Vegas did not record until 4/14. Casino reps requested verification paperwork on 4/13 in turn I ...

Betway Casino - Unpaid withdrawals

I played in this casino for a number of months and deposited over a thousand euros. Had some winnings and withdrawals which were paid correctly, ...

Unique Casino - Charged me too much on a deposit

Hi,On Saturday April 11th I made a deposit of 40€. On Sunday April 12th I realised that they had charged me 42€ for the deposit and contacted them ...

SlotJoint Casino - Unacceptable verification time

After winning $1400 on slotjoint on around the 13th April i uploaded the documents the faq's told me ill need to upload.Over the next 2 days i played ...