Resolved
Resolved
Barbados Casino - Payment methods update
Good afternoon,I am a customer of barbados casino for a while. I successfully completed verification and got some withdrawals already. About 2 weeks ...
Resolved
€114
Resolved
Casino Las Vegas - Delayed €113 payment
Hello, I deposited 20 euro with a 40 percent bonus at Casino Las Vegas on May 16. After completing the rollover, I requested a withdrawal of 113 euro ...
Resolved
Resolved
PokerStars Casino - Account frozen and no contact from them
I have been frozen out of my PokerStars account for over 2 weeks now without any correspondence back from them about how to unfreeze my account. I ...
Resolved
€322
Resolved
Playigo Casino - Delaying my withdrawal
I made a deposit of 70 eur on 6th of May using ecopayz. My balance increased to 322 and I decided to make a withdrawal. However, whenever I clicked ...
Resolved
€1,900
Resolved
Slotty Vegas Casino - They did not send the money and they lie about that
Hello . The problem is that my withdrawal was approved. I opted for the withdrawal in ecopayz, which as you know is done instantly. I contacted the ...
Resolved
$1,000
Resolved
Betsafe Casino - Withdrawal problems
Hi everyone, i am having a problem with Betsafe, i have made successful withdrawal in the past few months even 5k withdrawal without any issue, ...
Resolved
Resolved
Dunder Casino - Sudden block of account and payment refusal
Hi,I am writing this complaint against Dunder casino about their unjustified action for suddenly closing my account with pending withdrawal in place. ...
Resolved
£949
Resolved
Casino Cruise - Delayed Payment of My Winnings for Almost 2 Months
Hi,I won a decent amount on the 4th March 2020 at Casino Cruise. I submitted a withdrawal for £949.42 straight away as I was lucky to have won in my ...
Resolved
$100
Resolved
Platinum Reels Casino - Money still not returned to my account
I won $160 off a free spin coupon at Platinum Reels casino on 3/13/20. The coupon had a max payout of $100. It was approved on 3/16/20. After a month ...
Resolved
$703
Resolved
BoVegas Casino - Verification taking too long
I've been playing on BoVegas for almost 2 months. I recently won money and would like to make a withdrawal. I have $702.89 in my account, fairly won, ...
Resolved
£278
Resolved
Pelaa Casino - Payment not released for more than 2 weeks
I have an issue with Pelaa Casino, i have a pending withdrawal since April 18th for 278 GBP, i have contacted them in their live chat, they told me ...
Resolved
€1,000
Resolved
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won ...
Resolved
€700
Resolved
ComeOn Casino - Does not provide the same payment method
Hello,I have very strange experience with these guys. I deposited via Neteller and now I want to withdraw. I have around 700 euros there. However the ...
Resolved
$210
Resolved
Bovada Casino - Missing Winnings
On April 19th, I was playing Pandas Go Wild and hit the bonus on $2 a spin. I revealed 100x + 5x + ? (I didn't see the last number) and then received ...
Resolved
£2,350
Resolved
Sloty Casino - Withdrawal and verification went beyond reasonable timeframe
The withdrawal process has gone beyond a reasonable timeframe, it has been 28 days since I requested the withdrawal of roughly £2350 over 3 separate ...
Resolved
$2,047
Resolved
Casino Gods - Delayed payment after verification
I signed up to Casino gods on April 12, I had to verify before I deposited so I sent my documents off immediately and was verified on April 15th, I ...
Resolved
£8,250
Resolved
Genesis Casino - Pending Withdrawal for over 5 days on fully verified account
Have a fully verified account with Genesis Casino submitted documents which got approved.Pending withdrawals now for over 5 days when time states 1-3 ...
Resolved
Resolved
PokerStars Casino - Account is still frozen from cooling of period
I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...
Resolved
$7,000
Resolved
1xBet Casino - Sending invalid psvouchers
Hello thereI just want to summarize the situation happened. I requested two withdraws in total amount of 7000USD (3500USD each request) and 1xbet sent ...
Resolved
£390
Resolved
Fortune Clock Casino - Giving me the runaround with withdrawal request
Good evening I have seen this email address to make a complaint about fortune clock casino ,I have been trying to withdraw my wings of 390 for 2 weeks ...
Resolved
Resolved
Fortunetowin Casino - Deposit not credited after 48 hours
I deposited via neosurf two days ago. The money left my neosurf card and it's shown as pending ever since. I immediately contacted support, which ...
Resolved
£303
Resolved
Stake Casino - Failure to close account and follow responsible gambling regulations
Overview of my Complaint:1. Stake Casino failed to close my account after I told them I had a gambling addiction/issue and would like to close my ...
Resolved
€5,500
Resolved
Bettilt Casino - Cancelling withdrawals again and again
Hey AskGamblers, I did request my first withdraw 16.4, waited that documents were approved and i got verify phone call aswell --> Account was ...
Resolved
£6,000
Resolved
SlotJoint Casino - Slow on account verification
Hi,I have opened an account at SlotJoint Casino on the 14th May , deposited and won. as usual I then tried to verify my account in order to get my ...
Resolved
$2,290
Resolved
Planet 7 Casino - Delayed Payment Request
I requested a $2500 payout on 4/9/20 that was later denied. I contacted live help and spoke to Denny
Resolved
£379
Resolved
Kassu Casino - Delayed payment followed by delayed verification
On the 6th of April I deposited £100 to Kassu through a generous 100% deposit match offer that they emailed me. While using my own money - before ...
Resolved
Resolved
Mr.Play Casino - No options to cash out my winnings
Iv been trying to cash out my winnings with Mr play but they are unable to provide me with any method because they say I’m unable to use my master ...
Resolved
£272
Resolved
Casino Joy - Refusing to answer questions on my withdrawal, poor chat support
Casino ‘Joy’ where do i start? So since i first ever done my withdrawal through trustly bank as that was the only method i was told i can do i was ...