Solved Casino Complaints - Page 571

Kassu Casino - Delayed payment followed by delayed verification

On the 6th of April I deposited £100 to Kassu through a generous 100% deposit match offer that they emailed me. While using my own money - before ...

Mr.Play Casino - No options to cash out my winnings

Iv been trying to cash out my winnings with Mr play but they are unable to provide me with any method because they say I’m unable to use my master ...

Casino Joy - Refusing to answer questions on my withdrawal, poor chat support

Casino ‘Joy’ where do i start? So since i first ever done my withdrawal through trustly bank as that was the only method i was told i can do i was ...

Lucky Days Casino - Complaint against lucky days casino

Hi I would like to make a complaint about lucky days casino - I requested on the 24th of January that my account would be permanently closed with no ...

Casino Gods - Delaying 1689e withdrawal

Heya, i registered and played casino gods welcome bonus offer and i won 1689,11€ euros on 18.3.2020 so over an month ago, i am already verifired on ...

Genesis Casino - Delayed verification no explanation

It will be a week tomorrow since I put in my request to cashout 8000 dollars. I have spoken to chat numerous times with no explanation as to why it is ...

PokerStars Casino - Account selected for 'routine security review' followed by zero communication

Dear PokerStars casino,Whilst I understand you must be under a great deal of stress with covid-19 reducing your operating capacity in the CS ...

SlotsMillion Casino - Withdrawal still not paid, account still not verified

I have been trying to get my withdrawal processed for over a month with this casino. Any documents that they have asked from me, I have provided, ID, ...

Playigo Casino - Will Not Process Withdrawal

So there are two separate issues with Playigo1. Their cashout system was completely broken for 2 days so you couldn't even initiate a withdrawal. I ...

Nomini Casino - Withdrawals delay

I have made a total of 3 withdrawals on my account the first was made on the 29th of April 2020 @ 00.34 the second was made on the 30th April 2020 @ 8 ...

Playamo Casino - Giving me the runaround with 18,000 CAD withdrawal for almost a month

I have attempted to withdrawl my daily limit of 4000 however each time I try I get rejected . I have been told the swift code is wrong and it only ...

Dafabet Casino - Withdrawal Still Not Paid

I withdrawal the amount of RS 220000 as on 12 -05-20 , but still the amount was not credited ..I spoke to several times to Customer care .. They are ...

Jackpot Village Casino - Withdrawal taken over a month

Hi there, I won $2000 and tried to withdrawal on March 31st from Jackpot Village. My withdrawal was accepted April 6, i has messaged with chat as my ...

PokerStars Casino - Account restricted with no further instructions

I have received the message below from PokerStars. It has been 48 hours and I have received no instructions from them on what further action is ...

Raging Bull Casino - Not sure if I will get winnings

Sent in all proofs of self and bank accounts. Got email saying everything was set. And my withdraw was going to start to be processed for $1150. And ...

PokerStars Casino - Account Frozen ignoring numerous emails and chat

- Account Frozen April 10th 2020 with approx $85 USD having played a home game with friends. - I emailed support April 10th - no response.- I re-sent ...

Rizk Casino - Prolonging verification and blocked my account

Hello,I have opened my rizk account in March 2017 and have made withdrawals prior to requesting the latest one this month.On April 16th I have won a ...

NYSpins Casino - Withdrawal delayed for no reason

As I have read several other complaints on Askgamblers, I believe I am facing the same situation. On 15th of May I created a withdrawal request for ...

PokerStars Casino - Frozen my account without any reason with my funds in it

I have been trying to get pokerstars to respond to my emails since 7 May. When I tried to log on they asked me to email their support team as they had ...

NYSpins Casino - Delay verifying account and pending withdrawal

Hi, Been 11 days since I’ve made a withdrawal and was asked for proof of wealth, proof of payment method, proof of address and ID.This was sent ...

Cool Cat Casino - Non payment followed by account closure

On or about 04/13/20 I won a jackpot of $835 that I tried to withdraw . I sent all of the documents on 04/16/20 and waited . On or about 04/22/20 I ...

Black Diamond Casino - Withdrawal constantly getting declined

This is the 7th week of having the withdrawal declined and each time it is for a different reason, and each time I do a withdrawal, I have to make a ...

Melbet Casino - Removed payment option without any warning or reasonable explanation

I have been playing at Melbet almost daily for over 6 months now, and I am currently approaching VIP level in their 8-step progression (see attached ...

Alf Casino - Account locked and €4,500 balance taken without any proof

Hello AskGamblers,On the 11th May I signed up and deposited 200€, taking their 100% welcome bonus. I played on some slots and managed to get some ...

Frank & Fred Casino - Getting the runaround with account verification and withdrawal

Hi.On 14.05.2020 I deposit 24k (4 deposit) and after a session on live casino, I was at kr 37501 that I wanted to withdraw. I have submitted ALL ...

Drake Casino - Giving me the runaround with a $100 withdrawal

So basically i won a free entry tournament, ($500) and i was told i can only withdraw $100 because i have never deposited.So i read the terms & ...

Planet 7 Casino - Pending approval for bitcoin withdraw

Hello my nameIs cory I played at planet 7 casino in the month of April and won $5000 dollars it was my first time playing there so it was exciting to ...

AmunRa Casino - Withdrawal discarded because they send it to the wrong email

Hello Askgamblers.To come straight to my issue, I have a pending balance of 180€ trough paysafecard, I have send in my documents last week and they ...