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PokerStars Casino - Account frozen and withdrawal blocked

Complaint Info
Disputed casino PokerStars Casino
Reason Account closure
Posted on June 18, 2019

While attempting to make a withdrawl from my account on Friday the 1st of June I was logged out of my account, upon trying to sign back in to continue the withdrawl it told me my account was frozen and to contact suppor­[email protected]­oke­rst­ars­cas­ After 10 days, and countless emails I have received no correspondence or recognition of this being dealt with.

Posted on June 18, 2019

Dear @Rush1471,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

PokerStars Casino Complaints

  • 101 of 159 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 2,833 USD avg amount

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