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Thrills Casino - Allowed me to reopen account although a permanent self-exclusion had been in place

RESOLVED
posted on May 23, 2015.

Self excluded my self in october last year from Thrills. (see attached file) They have let me reopen an account, using my same mobilnumber as last time. And let me deposit using my credit/debit card. I have sent them an email, telling them about this issue with no response. Hopefully this can be sorted out with some help.

I have translated the email i sent in october.
Thank you!

posted on May 20, 2015.

Hi emmdah

Our support has been informed and this has been handled.

Regards

Bruno

posted on May 23, 2015.

This is revolved! Thanks for dealing with this so quickly and responsible.. Good costumers service! Thank you :)

Thrills Casino complaints

  • 16 of 20 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 447 USD avg amount

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