WinTingo Casino - Did not receive free spins with deposit

So the sign up bonus with wintingo is you get 50 free spins on Avalon with the code Avalon50M. I deposited 25$ and never received my free spins. I contacted there live support and was told that the free spins have been issued to the game starburst but for some reason that game is not offered on wintingo casino site that I have access to. I've contacted them several times trying to explain to them that game is not offered on the devices I have access to. I was told to try to use me computer, iPad, iPhone, and Android. The game is just not available. Very frustrating.

Dear Nichole,

Please let us know if there's some update on your issue.

I still could not access the free spins but they compensated with a 20$ bonus which I accepted.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.