Rejected
€12,000
Rejected
Lucky Bird Casino - Not honoring self exclusion and refund request still pending
I made first a complaint on 23 July 2020 but it got rejected because “pending casino investigation going on”. I made a complaint 13 July 2020 to ...
Unresolved
₹175,000
Unresolved
Rizk Casino - Stalling to pay my withdrawals
I am writing this complaint with heavy heart . I made big deposit on this site , after winning some amount casino is not ready to process my ...
Resolved
€750
Resolved
Rembrandt Casino - No Verification & No Withdrawal On Time
Hello,I made two deposits of 100€ on 3rd July. Also on 3rd July i made a withdrawal of 750€ and sent all documents which were shown on the site.No ...
Resolved
$551
Resolved
Planet 7 Casino - Tired of waiting to get paid
I requested a withdrawal to my bitcoin for $551 on 6/24/20. I also provided updated identification documents as I was told they were more than 7 ...
Resolved
$2,000
Resolved
Raging Bull Casino - Delay of withdrawal yet again
This is the second... (and last time) I've had to deal with these guys.I asked for a withdrawal of $2000 via email with my account details attached as ...
Resolved
Resolved
Sugar Casino - Unable to request Skrill withdrawal
I would like to start of that my first experience at sugar casino whas really positve . I have made a deposit had a nice win of 1500 and withdrawl the ...
Resolved
$650
Resolved
Slots of Vegas Casino - Wire Transfer Not Received Yet
My withdrawal request of $650.00 has been approved. According to Slots of Vegas Casino, they submitted the wire transfer on July 6, 2020. My bank has ...
Resolved
Resolved
PlayFortuna Casino - Refusing to follow responsible gaming
PlayFortuna refused to permamently ban me and close my account.I've been playing casinos for 3 years or so. Multiple casinos - 10 russian and several ...
Resolved
€400
Resolved
CookieCasino - Withdrawal is pending for too long now
Hello, I made my first deposit in cookie casino at 18. 07. 2020, 220eur. i have succesfully waggered the deposited ammount and requested a withdrawal ...
Resolved
$7,500
Resolved
Ruby Slots Casino - Pending withdrawal beyond terms
AG/TAWNI , Cheers once again! We are here again to complain about delays with the pending withdrawals. I have 3 withdrawals pending all from July ...
Resolved
€2,500
Resolved
7BitCasino - Ignored by casino after trying to withdraw
In November I won over €2500. I made a withdrawal and uploaded my documents but nothing happens. I sent the Casino an email asking about the delay, ...
Rejected
$1,500
Rejected
Raging Bull Casino - Withdrawal request unfairly denied due to ludicrous verification requirements
On 07/06/2020, I had requested a withdrawal of $1500 winnings. I was asked to email raging bull casino my personal information, id, card authorization ...
Resolved
$2,500
Resolved
Raging Bull Casino - Delayed and delayed again
Thanks for allowing me to make a complaint. I made a withdrawal request on the 1st July for $2500 and I keep getting told, it's coming but payments ...
Resolved
Resolved
Novibet Casino - No payment since April 20th due to Security Check
I signed up to Novibet on April 20th and won 252.75 and decided to cash out. When i signed up i had all my documents checked before depositing and an ...
Resolved
$431
Resolved
Cool Cat Casino - Will not payout
I have been trying to get a 431.27 cent payout from coolcat casino since February. I did everything they asked and they still will not pay. In ...
Resolved
$2,397
Resolved
Planet 7 Casino - Delayed Payment for $2,397
Planet 7 Casino issued a payment to me on July 3, 2020 for $2,397 less a $20.00 fee. I requested a wire transfer. It has now been over 10 business day ...
Resolved
€200
Resolved
22bet Casino - Deliberately withholding my withdrawal
I sent them every Document they needed . I made deposit through my MasterCard and when I wanted to make a withdraw the wrote that its a technical ...
Rejected
zł400
Rejected
Nomini Casino - Account with pending withdrawal blocked for no reason
Hello,I made my first deposit in nomini casino at 27 of July with 100% first deposit bonus (80 PLN).I have succesfully waggered the deposited ammount ...
Resolved
Resolved
FEZbet Casino - Winnings unfairly canceled and blocked account
Hello,Yesterday, 28th June, I made my first deposit on Fezbet casino.Luckily i have won 1250 PLN (without touching bonus balance).To be sure that the ...
Resolved
€700
Resolved
Bronze Casino - Delayed withdrawal and verification tactics
After being with this casino for 9 months, I’ve just realised why I have never withdrawn before. Last year I submitted my verification details twice ...
Resolved
$902
Resolved
Casino Joy - Withdrawal delay tactics
I made two withdrawals at the same time at this casino 6 days ago. One was for $600 and was processed and paid quickly. The other one was for $900. ...
Resolved
Resolved
Planet 7 Casino - Casino access 'revoked' soon after requesting withdrawals totaling $7,000
I recently made a deposit for $50 at Planet 7 casino, with no bonus code. I enjoy playing Video Poker slots withno wagering requirements. After ...
Resolved
€4,000
Resolved
CookieCasino - Delayed €4,000 payment
First of all. I’m not pro with English so I hope you understand.I made three withdrawls on17.7.20 400018.7.20 400019.7.20 2000I haven’t receivd ...
Resolved
$1,600
Resolved
BetShah Casino - Still hasn't processed my funds
Hi, I won at this casino with my cash balance. After verifying all my documents, email and phone number , I requested a withdrawal to my e wallet, ...
Resolved
$8,000
Resolved
7BitCasino - Delayed Payment 8 days bank withdrawal
My withdrawal request has been pending for 8 Days, requested the matter be looked into and it has been forwarded to the financial team. I requested ...
Resolved
€2,134
Resolved
Sugar Casino - Cash Balance disappeared
Okay, I have waited 3 weeks before filing my complaint. I thought 3 weeks should be enough for the "technical" department to solve the issue. In a ...
Resolved
$1,310
Resolved
Cool Cat Casino - Misinformed Customer Representatives, Delayed $1,410 Withdrawal
I requested a withdrawal of my winnings at the beginning of May. Reached out to customer service for help as it was my first time in requesting. I had ...
Resolved
$772
Resolved
7 Spins Casino - Withdrawal cancelled followed by sudden change of banking conditions
I submitted a withdrawal on 7th July for $772 by wire transfer. Account details were verified after submitting all the required ID information. On the ...