Resolved
£750
Resolved
Reels Royale - Withdrawals still pending for a week
Have 2 withdrawals for £550 and £200 at Reels Royale that have been pending since 11th and 12th June, this is a week and is completely unacceptable ...
Resolved
€14,000
Resolved
Casumo Casino - Payout delay of €14,000
I had some winnings on 2.6. and made a withdraw of 10k EUR on 2nd, my account on casumo is fully verified since 1 year, on 3rd june they asked for ...
Resolved
£1,004
Resolved
Casino Cruise - Intentionally delaying payment for weeks
On the 8th of May 2020, I was playing with cash funds and hit a decent win on slots - I ended up withdrawing 1000 pounds on the same day. They then ...
Resolved
€1,820
Resolved
Red Ping Win Casino - Accidentally deposited 10times the amount I was supposed to deposit
Hi,I got a bonus offer on my e-mail from redping.win 55% up to 100euros,I wanted to play some slots so i took it but accidently deposited 10 times the ...
Unresolved
£6,000
Unresolved
Play24bet Casino - Self exclusion refunds
Hi there I hadAn account with this casino which after a while I realised that I was starting to struggle with gambling problem. I then went onto the ...
Resolved
kr10,800
Resolved
Genesis Casino - Delayed 10,800 NOK withdrawal
I won 10800 NOK on May 17th. I then ordered a withdrawal. I then received an email from Genesis Casino "Your withdrawal is pending and will be paid ...
Resolved
€3,800
Resolved
888 Casino - 1000 euro deposit missing
24 May I played with Casino 888. I made serval deposits of which 3 of them did not reach my 888 account that night. An amount of 200 euro, 1000 euro ...
Resolved
£11,167
Resolved
Kassu Casino - Account under review delaying withdrawal
I joined Kassu on the 11th may and deposited £5000. I got my balance to £11167. I did not take any bonus. I withdrew the funds. On Monday 13th May ...
Unresolved
$239
Unresolved
Royal Vegas Casino - Refund not received
hello, I'm asking for your help today because I have a problem with the Royal Vegas casino. I tried twice to do it with you but this was rejected due ...
Resolved
$2,000
Resolved
Ruby Slots Casino - No communication and no sign from my withdrawal
I have played with Ruby Slots since it was VIP lounge. I made a cash deposit, played, and got lucky. I asked for a cashout. I got an automated email ...
Resolved
£1,413
Resolved
Genesis Casino - Still waiting for withdrawal
Still waiting for 1413 pounds and 20 pence from Genesis Casino. 5th March 20 - Played and won 1413.20. They asked me to send ID, and verification of ...
Resolved
Resolved
Box24 Casino - Unable to deposit nor requesting a withdrawal, no support
So I received 25 free spins. I started spinning and I won 300 euro,but I know that I can withdraw max 100. In this casino will be my first payout,but ...
Unresolved
$21,351
Unresolved
Intertops Casino - Rejected withdrawals, no further information
Hello,I signed up to Intertops casino in March and played some slots. I had a nice win and requested a withdrawal. They have very low withdrawal ...
Resolved
$5,000
Resolved
Gunsbet Casino - Delayed Payment and 73 hours pending still
I made my first withdrawal request days ago, i was then told i needed to confirm my email address which id done then requested again straight away. ...
Resolved
Resolved
FortuneJack Casino - Weird verification requirements, delayed withdrawal
Hello,I deposited 0.25 bitcoin in my fortune jack account and try to withdraw my funds to check if they are legit but failed, I ask staff via live ...
Resolved
Resolved
Parimatch Casino - Account blocked without any further information given
Hello, my account was blocked by the casino. I passed verification and received a letter of successful completion of verification. Then I had trouble ...
Resolved
€7,521
Resolved
GoWild Casino - Won't pay a €7,500 withdrawal
On May 22, 2020, I applied for a total payment of 7520.91 euros. To date, no payment has been made. New documents are constantly requested every 48-72 ...
Resolved
$1,000
Resolved
Ruby Slots Casino - Account revoked with no explanation
I recently put in a withdrawl request through ruBy slots for 1000 USD. The withdrawal was pending. I was gathering the necessary documentation that ...
Rejected
€550
Rejected
Playzee Casino - Still able to deposit after requested account self-exclusion
I self excluded on the 29th of January via chat and yesterday I was still able to log back in and deposit again i lost another €550 due to the ...
Resolved
€4,000
Resolved
Spinit Casino - Delayed payment and verification
I made a €150 deposit here and I recieved a matching €150 welcome bonus in for my deposit. I played with the maximum allowed stake 5€ and played ...
Resolved
£330
Resolved
Casino Joy - Blocked account and delayed payment
Hi I won on casino joy on the 10th of may. It tied to withdrawal it went through then the nxt day I got asked for my I’d for the verification ...
Resolved
$972
Resolved
Raging Bull Casino - Delayed Payout of $972
Hello, trying to get help for my delayed withdrawal with Raging Bull casino. On May 5th I requested a withdrawal of 972 (after bonus removal). I had ...
Resolved
$392
Resolved
Slots of Vegas Casino - Excessive Verification & Non Payment
My name is Shawna < surname removed >. I did read the criteria prior to filing this complaint. I want to amicably resolve asap. This has been going on ...
Resolved
$283
Resolved
22bet Casino - Deposit amount via Neteller processed but not credited to my balance
I deposit money to 22bet.com site via Neteller payment method on their application payment since 12 June 2020, but until now amount not credited yet, ...
Resolved
€1,283
Resolved
Omni Slots Casino - Waiting two years for my payment
Please help me, becasue the Omni slots casino is doesnt want pay my money. The story is the next, it's happened from 16.10.2017.I had 100€ deposit ...
Resolved
£2,818
Resolved
Betfred Casino - Withdrawals delayed beyond the advertised payment with frames
Good evening askgamblers,I recently decided to play on Betfred website and casino. I had recovered my loss and decided to several of withdrawals. I ...
Resolved
£1,760
Resolved
Casino Gods - Over two week delay on paying my win
21st March i won £1760. Documents were requested a couple days later which i uploaded.24th March They then requested selfies of me holding passport ...
Resolved
€12,397
Resolved
888 Casino - Withdrawal supposedly processed but never received
I have made a withdraw request on 12may of 34k and it was processed after a week which was 19th of may. It was processed into 2 payment. 20k was ...