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Unique Casino - Delaying withdrawal again

RESOLVED

Complaint Info

Disputed casino

Unique Casino

Amount

€ 330

Inactive user
Posted on June 28, 2021

Once again Unique Casino are delaying a withdrawal of €330. You will see from the screenshot It has been pending over 7 days.

Again I have been told on chat it should of been done in 48 hours?

Once again I need Askgamblers to mediate this as it seems to be the only way Unique respond.

Thank you in advance.

Posted on June 28, 2021

Dear customer

The payment has been processed today .
Please inform Askgamblers when you will receive it.

Best Regards
The Unique casino Team.

AskGamblers
Posted on June 28, 2021

Dear @mattycuster,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Inactive user
Posted on July 1, 2021

Thank you again askgamblers for getting this casino to speed up their withdrawal process.

AskGamblers
Posted on July 1, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Unique Casino Complaints

  • 51 of 54 resolved
  • 1 day avg response
  • 6 days avg complaint life
  • 1,107 USD avg amount

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