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Black Lotus Casino - Still not processing my $800 withdrawal

UNRESOLVED
Complaint Info
Disputed casino Black Lotus Casino
Reason Delayed payment
Amount $ 800
DIZTRAUGHT Arizona
Posted on June 28, 2021

I cashed out 800 on 6/16/21 and still have not got anything they won't talk to me every time I speak to them on chat they disconnect the call see screenshot I have made multiple attempts to resolve this issue and nobody can tell me why it has not been approved. I sent screenshot of the email after I cashed out and one of my many attempts to contact support thru chat and email. Please help I was told 3 to 4 business days at max. It far past that. I have tried everything to get them to tell me why I have not gotten my winnings. Thank you.

DIZTRAUGHT Arizona
Posted on July 1, 2021

So every single day this last week I have emailed and got on their chat. Never do they talk just automatic messages about winning a car or something. Today I logged in my winnings were put back into my playing account and can't withdraw see screen shot I did nothing wrong this is only casino not paying I deposited thousands in there game and they won't pay me 800 please help

DIZTRAUGHT Arizona
Posted on July 1, 2021

Here is what was said just now said my time limit was up on cash out. I had to submit new cash out of 700.00
Screenshot

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