Unresolved
€295
Unresolved
Spin247 Casino - Payout is not processed
I requested a withdrawal 10 days ago. Since then, the status of my payout has been "pending". I wrote a message to support 3 days ago, but received no ...
Resolved
$1,500
Resolved
Ruby Slots Casino - Ruby Slots Getting runaround and wont pay the 1500 they owe me
I requested a withdrawal of $1500 on July 12 2021 and all of my documentation was validated by casino staff via email on July 15th. The withdrawal is ...
Resolved
$100
Resolved
Slot Madness Casino - Silent about withdrawal
I have requested a withdraw in 22 July.Later a take a request from casino for verify, I’ll send all needed documents and photos, all about this time ...
Resolved
$2,500
Resolved
Planet 7 Casino - 2 months old withdrawals not paid
Withdrawal from 5/29/21 not approved or paid. I've sent several emails and gone on chat over the last few weeks, No response whatsoever. The site has ...
Resolved
$429
Resolved
Planet 7 Casino - Delayed payment since June for amount $429
Hi, I won $429 after the bonus was removed on 6/23. Since, I contacted the chat 5 times, the delay tactic is impressive. Every time a new reason for ...
Unresolved
€20,550
Unresolved
Frank & Fred Casino - Withdrawal problem FrankFred
I'm played long time with Frank&Fred without any problems. This year they are made two security checking for me and check my source of wealth and that ...
Unresolved
€663
Unresolved
BetVoyager Casino - Trying to make a withdrawal but nothing happens
Hi, I made 3 deposits each of 50 euro by visa debit card method. They took my deposits fine straight away no problem. My account is verified and ...
Resolved
$1,695
Resolved
Royal Ace Casino - Different representatives no results
Royal Ace Casino claims my payment was approved on7/7/21. And it was sent to their payment provider on7/14/21. Today is 8/5/21 and I haven't received ...
Resolved
€1,684
Resolved
Bet It All Casino - Deposit limits went missing
On 15.1.2019 I requested a deposit limit of 100€ weekly at Bet It All. Since I felt a strong urge to play more after my withdrawal processed and ...
Resolved
$2,500
Resolved
Captain Jack Casino - Still waiting on balance of approved withdrawal from dec 2020
I requested four withdrawals totalling $10g on Dec 6, 2020. After supplying all of the necessary documents, I finally received (via wire transfer) 3 ...
Resolved
£1,384
Resolved
Casino Planet - Failure to Verify and Pay out within Stated Timescales
I opened my account in July 2021, I made several withdrawal requests of which 2 (Both under £100) were paid out but 4 more totalling £1,384 are ...
Resolved
$7,000
Resolved
Casino Sinners - Withdrawal has been delayed for 10 days
I won $9000 on casino sinnersI gave them the following documents:Bank statementDrivers license Front & backUtility billVoid chequeAnd a second utility ...
Resolved
$1,565
Resolved
Planet 7 Casino - Delayed payment on withdrawal submitted
On 7/13/21, I requested a withdrawal from Planet 7 for $2000. The casino’s terms and conditions state withdrawals will be reviewed within 7 business ...
Resolved
$6,500
Resolved
Casino.com - Withdrawal not received 6500
Hello,I made a withdrawal on 23/07 (18 days ago) of $6.500 (USD) and received an email saying that it has been approved and processed(transaction code ...
Resolved
€813
Resolved
LevelUp Casino - Bank transfers not received
I opened an a/c with levelup casino and made a deposit via my mastercard of 200 euro.After a win of 812.50 I complete my verification. I requested a ...
Resolved
$36,000
Resolved
Caxino Casino - Widthdrawal not being approved
Hi, I have recently been very lucky and had a win of $36,000 in Caxino, which along with Wildz is my favorite casino to frequent but I am now having a ...
Resolved
$1,837
Resolved
Club Player Casino - Delayed payments and getting the runaround
I have two pending withdrawals that have been nearly 30 days and each time I contact customer service they tell me they will escalate and have it ...
Resolved
$2,105
Resolved
Royal Ace Casino - Delayed payments at Royal Ace Casinos
I have 8 pending withdrawals from the 27th of June to the 4th of August in the total amount of 3100.74. I like this casino and would love to play more ...
Resolved
$11,121
Resolved
Slot Madness Casino - Payment delayed over 60 days
On 5/30/21, I won $600 (Request ID #259281). At that time, and every other time I have won since, filled out the wire information as requested. I also ...
Resolved
$5,836
Resolved
Silver Oak Casino - Withdrawal requests delayed for weeks
I am a class “VIP 2” player at Silver Oak Casino. I have spent plenty via my credit card on deposits. While I can’t complain on the amount I’ ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delayed payment of $2,500, tired of waiting
I submitted a withdrawal on 07/09/2021 for $2500.00. I submitted all required documentation immediately with no acknowledgement thus far. I received ...
Resolved
$6,171
Resolved
Raging Bull Casino - Still waiting four withdrawals
Hi. I like this casino, but... Today I am filing complaints about 4 delayed payments. I hate to file a complaint, as you are barely late, but late ...
Resolved
$2,500
Resolved
Slots of Vegas Casino - 31 days no payment for my withdrawals
June 25, 2021 withdrawal requested, zero response. Fully verified, no approval, no payments, no deposits whatsoever. Chat people say they are ...
Resolved
£191
Resolved
Genesis Casino - Withdrawal outstanding since June 27th 2021
I submitted a request for a withdrawal of £191.20 (£186.44 after withdrawal fee of 2.49%) on June 27th to Genesis. The transaction is showing in my ...
Resolved
£249
Resolved
VegasHero Casino - Delayed withdrawal for over 45 days
I originally tried to withdraw this money on 25th June 2021. They asked for documents to verify me, I did so. I am fully verified. They cancelled my ...
Resolved
$450
Resolved
Grand Fortune Casino - Delayed payments at Grand Fortune
I made a withdrawal request on the 27th of June in the amount of 353 then another on the 28th of June in the amount of 474. I talked to the chat ...
Resolved
$980
Resolved
Rich Casino - Withdrawal issue, purposely wasting time
Submitted all my documents for verification purposes and submitted a withdrawal, waited 5 days for it to be cancelled saying I needed to email a bank ...
Resolved
€400
Resolved
Beem Casino - 400 EUR withdrawal taking more than 3 weeks
I deposited without bonuses. I tried to withdrawal winnings of 400 EUR. My account is fullt verified. However, after waiting a week the withdrawal was ...