My withdrawal was processed on the 12th. Support gave me a transaction Id buy didn't recieve it. They said it was down to the bank but it wasn't, so upon emailing I was fobbed off with am automated email stating they are having problems withdrawing to mastercard. I replied asking to maybe use a different way eh paypal but just get automated responses. Support can't tell me anything and I'v been given no explanation ot time frame for my money.
Complaint Info
COMPLAINT REFERRED BY AGCS PARTNER

Daily-freespins
Referred ComplaintsGala Spins Casino Complaints
- 0 of 6 resolved
- 3 days avg response
- 4 days avg complaint life
- 6,591 USD avg amount
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Unresolved
Gala Spins Casino - Holding 30000
£30,000
Unresolved
Gala Spins Casino - Holding 30000
So I was lucky to win a daily jackpot of £30,000 then my trouble started.Previous verified by ID this was fine and withdraw all other winnings within ...
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Unresolved
Gala Spins Casino - Winnings held and account closed due to a business decision
£561
Unresolved
Gala Spins Casino - Winnings held and account closed due to a business decision
I don’t regularly play Gala Spins but I deposited £20 on Monday night and won £561.28 on ‘Book of the Irish’ game. I immediately proceeded ...
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Unresolved
Gala Spins Casino - Unfair Bonus Wagering, Glitched/Stuck at 0%.
£990
Unresolved
Gala Spins Casino - Unfair Bonus Wagering, Glitched/Stuck at 0%.
Hello, I really need some help here I'm not sure what else to do. Ill try to keep it short. So on the 07/08/18 I signed up Gala Spins Casino and ...
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Unresolved
Gala Spins Casino - Not happy with the way they are investigating a reported slot glitch
Unresolved
Gala Spins Casino - Not happy with the way they are investigating a reported slot glitch
On 7th July I was Playing ballooonies slot. It seemed to hit the bonus the page refreshed said I have an unfinished game the free spins button was ...
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