Online Casino Complaints - Page 638

Genesis Casino - Not refunding money and poor communication

On March 13 this year I've registered at Genesis Casino and made a deposit of 300.00 EUR (no bonus code). However, I was having some connectivity ...

VegasHero Casino - Account Suspended And No Contact Since

Hello,On the 22/1/2020 I received the following email:"Hello!We would like to inform you that your account has been temporary limited as per a ...

Kassu Casino - Verification and withdrawal delayed

I signed up to kassu casino on Sunday 10th May and deposited £200 and had a play of razor shark, after about 20 mins I got very lucky and my balance ...

Kassu Casino - Wont pay my withdrawal and are ignoring my emails

Good morning.I hope you are well.I was hoping you could help me with this casino. I seem to be getting nowhere.I signed up on the 25th February. I had ...

Kassu Casino - 4 months and no real response to queries

I submitted a withdrawal request on 24th January for £86.70. I received an email saying this would be processed in 48 hours, and did not hear ...

Beem Casino - Delayed multiple withdrawals

I started playing on Beem first in late March. I've been trying to withdraw my winnings since 27th of March. I did get the information that I had to ...

Cyber.bet Casino - Account frozen, no Info from the support

Hy. I have got my account frozen but I do not know why! I have register by cyberbet and have got the newcomer bonus! I have made bets as in the ...

VIE Casino - Delayed Payment without reason

Hello,I have pending withdrawal for 10 DAYS.Everyday I am begging these guys to release my money. However, they informed me they have some IT issues. ...

Spin Samurai Casino - Won't let me withdrawal my winnings

Have deposited a total of $1850 into this online casino. I had a good night and got up to a balance of $4000 which I have been trying to cash out, and ...

Grand Fortune Casino - Payout team non responsive for over a month

On 7/11/21 I made two withdrawals requests submitted, all required documents, the correct departments and all documents were updated on my account ...

Planet 7 Casino - Last approved withdraw over a year ago

Hello there Tawni :-) On Planet 7 Casino I have 8 pending withdraws totaling $18,993. My oldest pending withdraw is for $2,500 dated on 04/12/2020. I ...

Raging Bull Casino - Multiple payments are delayed

I have a total of five withdrawal requests (via wire transfer), that have not yet been approved. They are sitting in pending requests. Each one is in ...

Planet 7 Casino - Payment requested a month ago

I won 1000 on July 17, 2021. I've submitted all required documents to receive my winnings. I've reached out to Planet7 customer support several times ...

Slots of Vegas Casino - Slots of Vegas please pay me

Hello,Please assist with helping me receive two payouts. Here are the details:Request #6451410 on 7-18 amount is $1100Request #6461360 on 7-23 amount ...

24kCasino - Staling crypto payment of 1000 euro

HiI have now tried to get my money from this casino for a week and they are almost impossible to get in touch with since they dont have any livechat ...

APlay Casino - 1200 eur account blocked Verification continue more than 12 days

Hello! I have account in aplay.casino My first deposit was lost and everything was ok. Then I've deposited again and started winning. After it they ...

Wild Tornado Casino - No payout after 12 business days

Firstly I want to note that I am generally happy with this casino. Customer support is responsive and wants to help. Yet, the timeline of payout and ...

PlayOJO Casino - Delayed Withdrawal over 3 weeks

I made a $400 withdrawal on july 21st with ojo casino. After 7 days passed I received an email to say my withdrawal was reversed and I needed to send ...

True Flip Casino - Deposit Successful but not Credited to my Casino Account

I deposited $98 Via iDebit and used their 150% 1st deposit bonus and was to Receive $245.00 Cad. The deposit showed successful and said I would be ...

Grand Fortune Casino - Stalling payments

I submitted 4 withdrawals totalling $10000 about a month ago and after 2 weeks, $5000 was removed from pending back to my balance. Grand Fortune said ...

Sons of Slots Casino - Not able to credit my deposit of €30

Sons of slots casino is not able to credit my deposit of 30 EUR which i deposited on Saturday 20.03.2012 with Volt Instant Banking. The payment was ...

PlayUK Casino - Refusal to Verify Account and process withdrawals

COMPLAINTPlease see my details below so you can deal with this complaint.Site: Play UK< personal information removed >I have played on the Play UK ...

Silver Oak Casino - 1500 withdrawal once again being delayed for no good reason

Been almost 2 weeks and I just keep getting the runaround asking me for proof/documents even tho I’ve literally sent them in at least 5x and even ...

Prism Casino - Prism casino 1 year delayed approval on withdraw from August

This goes back to August of 2020 with Prism Casino delay of $2500.00 withdrawal for approval. This is to be in full as it's part of a bigger win that ...

Club Player Casino - Delayed approval of 4 months for $2.500 win

On March 18th 2021 I requested a $2500.00 withdraw from Club Player Casino. I have played for years here at Club Player Casino and would rather be ...

Silver Oak Casino - No payment after two months

I made a withdrawal on June first, more than two months have passed and I’m still getting the run around. I’ve submitted my documents five times, ...

Beem Casino - Delayed withdrawal one month

I have been waiting for 1-2 months now for my withdrawals 1000 dollars in 10 different requests. The site says instant-on withdrawals but I have Been ...

Slots of Vegas Casino - Extremely Late Payments

I had 9 pending withdrawals from a win from Feb. 19th which totaled $20,092.92. I was verified on Feb. 25th. I have documentation verifying I met my ...