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Lucky Creek Casino - Lucky Creek casino payout problem

UNRESOLVED

Complaint Info

Disputed casino

Lucky Creek Casino

Amount

503.63

hails78 Illinois
Posted on May 28, 2022

On 4/22/2022 I won 300$ total. I tried to withdraw money with bitcoin. It never came. I message and am not told anything except its been sent to finance for investigation. Then days later was told I have to use wire transfer because that's how I deposited it. I do the wire transfer days go by call. I'm told my bank doesn't accept wires. Not true redo it again week goes by. Then I'm told I used wrong route number, double-check and try again something. Switch banks go through process yet again. Each time u restart it's another 2 days for them to approve. They have approved the same payout 5times its now been a month still no payout. I was refused any kind of information to show and then even wired the money or anyway to track it. I've screenshot all my transactions and conversations with live chat. Will I ever get my payout.

hails78 Illinois
Posted on May 28, 2022

today 5/28/2022 the total not paid out to me as of yet is 608$