Complaint #8 Billion Casino

Casino is not available in My country

By Pratnekar77

3 years ago

Hello. I have a problem and I don't know what to do.

The case is on the "Billion casino" site.

I was playing normally like any other day,

Suddenly I got disconnected and when I want to reconnect to the site, there appear to be writing and I quote..."You cant access www.billioncasino.com from Slovenia"

It never happened before...I'm registered on that site more than a year now and I never experienced such problems.

There is no support of any kind, I cannot seek support from their site because I'm blocked on the intro site.

I don't know what to do. I have pending withdrawal on the site and i really want to make things clear and right.

I hope you can help me with this situation.

Thank you for your answers and solutions.

Disputed Casino Billion Casino

Reason Operator offline

Discussion

AskGamblers

• Support Team

3 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Pratnekar77

3 years ago

It was resolved...thanks to Billion Casino for Excelent Support!

AskGamblers

• Support Team

3 years ago

Dear @Pratnekar77,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.