Resolved
€1,350
Resolved
Cleopatra Casino - Problem with the account
Hello, dear Askgamblers team,I have registered with Cleopatra Casino. I was lucky and won something. The next day I could no longer log in. My account ...
Unresolved
$200
Unresolved
BTC365 Casino - Account closed when I won money
Hello dear friends, I do not recommend anyone to play in this casino. Once upon a time I played btc365, half a year later I remembered that I had an ...
Unresolved
$975
Unresolved
Bovada Casino - Account down for no reason
Bovada what is going on with my account it’s been a week and nobody has gotten back to me. I joined you guys I won $975. I withdrew it then I woke ...
Unresolved
$3,800
Unresolved
Bovada Casino - Bovada disabled my account and wont cash me out I have 3800 in there
Bovada suspended my account and will not release funds nor email me back. I feel like this whole site is a scam. I opened an account on Sunday 01-20- ...
Resolved
Resolved
Royal Stars Casino - Site down for one week while my welcome bonus is ticking
I started an account, deposited with a sports welcome bonus and began playing on Royal Stars eight days ago. The first night the site was working ...
Resolved
Resolved
Mirax Casino - Account lock
I deposited played bonus and won. They locked my account so they don't have to pay me or refund me. This has been over a month and they keep saying it ...
Resolved
Resolved
Winz.io Casino - Closed account with 10k
Hi my Name is Christopher, I live in Canada and I am 18 years old. Two weeks ago my account was closed for no reason by the casino Winz.io, after a ...
Resolved
Resolved
Windetta Casino - Account disabled for I do not know what reason
I made a withdrawal of 940eur and after 2 days my account was disabled. I contacted live chat but they told me to contact support by email. I did as ...
Resolved
€1,200
Resolved
Megapari Casino - Account closure due to gambling addiction
In 2019 I asked you to permanently block my account. Unfortunately, in the last few weeks I have had to find out that my account has been reopened and ...
Resolved
€2,148
Resolved
Mobilebet - Closed account with no warning and not given update in over 3 weeks
Hi,My account with MobileBet was closed unexpectadly 22nd December, and i have not received a single update on why since then. I have been in customer ...
Resolved
Resolved
Roobet Casino - Locked account
Hi Roobet support team,I am a Roobet player, I have 200$ in my locked Roobet account. But I don't know why my account was locked without notice, I ...
Resolved
Resolved
Freshbet Casino - Refund request because of ignoring my gambling addiction
Hello, I sent an email to the casino on 18.12.2023 in which I informed the casino about my gambling addiction and demanded that my account be blocked ...
Resolved
Resolved
Leon Bet casino - Casino refuses to close my account while self excluded
I am requesting to close my Leon.bet account and it is being refused as I have a 6 month time out.I should not have to wait until that is over before ...
Resolved
Resolved
Windetta Casino - Account closed while still holding 3000NZD of funds in a pending withdrawal
My account was closed due to having an account previously closed at their sister casino IceBet.I signed up for an account at Windetta with absolutely ...
Resolved
Resolved
Run4Win Casino - Account disabled without explanation
It is unacceptable for a casino with a good rating on Askgamblers to commit this disrespect towards the player.They denied my proof of residence 3 ...
Resolved
€100
Resolved
Captain Jack Casino - Broken terms & withdrawal not credited
The terms and service clearly say 7-11 days. Well it has definitely been over. They owe 100 in bitcoin and do not reply to email or support on casino ...
Resolved
$177
Resolved
Metaspins Crypto Casino - Account closure and voided balance
Hi. My account was closed today and my balance was voided, the casino is accusing me of having more than one account and I can guarantee I never ...
Resolved
Resolved
Bet It All Casino - Complaint against the bookmaker betitall
I registered on betitall.com on November 19, 2023. I deposited 800 euros and started placing bets. As a result, my balance already had about 3700+ ...
Resolved
Resolved
Bovada Casino - Account Temporarily Disabled Under Investigation
Hi there,I’ve been using Bovada religiously for 15+ years and never really ran into many issues throughout my time here. I’ve always gotten paid, ...
Resolved
€436
Resolved
MrPacho Casino - Permanent account closure not done
Ladies and Gentlemen,After I asked several times in the chat to close my account in order to protect myself, I ordered an irrevocable account closure ...
Resolved
Resolved
CrocoSlots casino - New account disabled after money transaction
Hello,I am writing this complaint here since I've gotten no response, no support ticket confirmation, no nothing from [email protected], despite ...
Resolved
$4,800
Resolved
Grand Fortune Casino - Url does not work and I have money tied up
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Unresolved
$2,900
Unresolved
Betplays Casino - Casino wont let me close my account due to high risk of gambling addiction
Hello Everyone,I am writing to share a deeply concerning experience I am facing with BetPlays, which highlights a blatant disregard for responsible ...
Resolved
$300
Resolved
Wazamba Casino - Account not closed responsible gaming issue
Hello Askgamblers I really hope you can help with this casino. It's a responsible gaming issue.I sent them a first email weeks ago to close my account ...
Unresolved
$6,600
Unresolved
Cbet Casino - Account blocked access
Last night, December 12, 2023, I experienced a significant increase in my balance at CBet Casino, going from 2500 CAD to 6600 CAD through sports ...
Resolved
€374
Resolved
Playfina Casino - Isn't closing my account
Hello,I asked playfina to close my account caused of gambling issues, but they don't answering. Please help me here that my account is closed ASAP and ...
Unresolved
$1,350
Unresolved
Vbet Casino - 6 months of checks and black hole
Never do deposit your money on vbet.com.This casino - black hole.I've been waiting for my money for more than 6 months.50000 UAH ~1350$This is the ...
Unresolved
$4,068
Unresolved
Vbet Casino - Confiscated all my winnings without saying why
Hello, today vbet.com scam me. Today my account with 4068 $ has been blocked. Support tell me "Your account has been blocked due to fraud activity ...