- Mobile friendly casino
- Live chat available 24/7
- Several currencies accepted
- Manual flushing offered via support
- Several country restrictions
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WestCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
WestCasino is an online casino where members have access to tons of games like video slots, table games, and video pokers. Members can enjoy titles from multiple leading gaming providers including names like NetEnt, Quickspin, Nyx Interactive, and Pragmatic Play, to name a few. The site can be reached in several languages and can be enjoyed instantly or through their mobile casino. WestCasino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from Denmark, France, Romania, Hungary, Spain, Australia, Bulgaria, and the USA. The full list of restricted countries can be found under ‘More casino details’.
Mobile Gaming
WestCasino is also available for players who prefer gaming on the go. The casino can be reached from a mobile browser on most smartphone and tablet devices.
Security and Fairness
When it comes to security the site uses COMODO encryption services which keeps their players' personal and financial transactions secure.
They also use a random number generator to keep their games fair and random.
- E-Wallets 3-5 days
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can enjoy over 500+ games here which includes hundreds of video slots from the likes of NetEnt, and Quickspin. Players located in the UK can only play games powered by NetEnt. The casino is home to some of the newest and most popular games in the market and members can use the search engine to find their favourite games quicker. Titles include the Starburst Slot, Piggy Riches Slot, Electric Sam Slot, and Twin Spin Slot.
When it comes to table games players can also enjoy blackjack, roulette, and other classic games. These include French Roulette, Red Dog, Punto Banco and Baccarat.
There are also video pokers available too which include games like All American Double Up, Deuces Wild, and Jacks or Better.
A small selection of other games is also available.
Live Casino
At WestCasino, players who enjoy the thrill of a live casino environment are also welcome. In the live section, punters can find different versions of blackjack and roulette in addition to other popular games, with dealers available for play around the clock.
- +498007244103
Support
Players who need assistance can use the casino's friendly live chat facility which is open 24/7. Email and phone support are also available.
Complaints
Read the complaints other players have left for WestCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Casinolover717, I hope you're doing fine. I definitely understand your reservations and can assure you that we're compliant with MGA policies. I've equally sent in an inquiry with the respective department so that such 'technical' issues will be prevented henceforth. We have lots of exciting promotions and we're also on the verge of launching a special competition - less than 24 hours from now. I can see that your account is an active one and in addition to getting a customized offer via one of our support heroes, you can take advantage of the daily offers or the reload bonus which gives you up to €300 per day to play with. That's amazing for sure and I can tell you there's more to come. As for the wagering, it's 35x applied on bonus with corresponding deposit. You've managed to play without bonuses and also had a withdrawal recently; that might be a really good option for you seeing as you end up playing without any restrictions. We're constantly improving and making sure that our players have the best experience, and your feedback is highly valued because it also prompts us to know which aspects still need to be worked on. Hoping you will continue to have a great time and do let us know if you need anything. Wishing you a lovely day and Merry Christmas 🎅 Regards, Ed Blake
Registered, played got verified and withdrew - money in the bank! Within two days!
I am finding it hard to find fault with my experience. Brendon on chat guided me through to the askgamblers bonus which some sites have done their best to avoid and offered great service. I then got a bit of luck, cancelled my welcome bonus, withdrew and sent my docs for verification and sat back expecting to wait a couple of days, but found the funds in my bank just now, only a day following registration - the best experience a new punter could ask for!
The wagering could be lower - in my opinion is average for the industry but cannot see any unreasonable restrictions.
Hello Bamberfishcake, My apologies for the delayed response, I've been away for awhile and just settled back in at work. I'm excited to hear we went above and beyond your expectations, that's how we roll here :D I also saw your next withdrawal was processed quickly (less than 24 hours). This will be the trend for you so you have nothing to worry about when it comes to payments as well as any other aspect related to your account. With regards to the wagering, it surely is fair and I've seen quite a large number of players complete it with ease. However, we can always work out something special for our good players so nothing is set in stone. Hope you will continue to have fun here and let us know if you need anything. Best wishes & a very Merry Christmas! Regards, Ed Blake
Played for a few months, not to much, never made an withdrawal.
I dont understand how this casino could have such a good rating here with ridicilous bonus terms. Asked for the chat operator for the terms of the bonus which they gave me( 25% for a deposit of 40eur) ,and him said 35x, but didnt mention that i need to wager deposit and bonus,so i end up with 40eur deposit and 10eur bonus with a wageringnof 1750eur. 175times the bonus i have receive. Be careful
Hello KUKOMAR I Hope my message finds you well. We understand that you did not withdraw, however you had a few very good wins and your cash balance was at some point a lot more than what you deposited in total, and that was all cash. Hope you will request withdrawals in the future when that is the case and perhaps you will be able to see positive sides of a Casino as well. We would not hide any information or mislead regarding the bonus terms and we make it very clear in our Terms and Conditions. It clearly states that the wagering is 35 times the bonus and qualifying deposit. Access the following link: https://prnt.sc/lp6by1 The above link shows an image from our Terms and Conditions for further clarification. Best Regards, Ed Blake
Great game selection and easy withdrawal options and paysafe works fine. No problems with West at all.
Hello LAYLALANG Hope my message finds you well. Thank you for the positive feedback, I am glad you are having a great time. We are also in the process of adding Pragmatic Play games so you will have even more games to enjoy. Best Wishes, Ed Blake
Game selection, site design.
I have asked to be self excluded, they then kept emailing me. I spoke to chat and asked to be unsubscribed. I am still receiving emails even after I unsubscribed. Stop emailing me!
Hello DELC18 Thank you for the positive words, we are looking to improve the site constantly. This is one of our main aims. Please accept our apologies for receiving emails, usually the system doesn't fail in this regard however we will look into it straight away. Right now I personally made sure that you will not receive any more emails from us. Best wishes, Ed Blake
Game selection and quick response.
Has various deposit options but it says 0% fee on paysafecard. Actually it does have a fee and if u ask the livechat it simply says that its not their fault and they simply provide the service.
Sorry but that's a huge no go for a casino that is advertising that they're a top 10 finalist for the askgamblers "best new casino".
Hello YOLITTNER Thank you for your review. Glad to hear you like the games and the support. I am aware of a bug we had and you are right, the fees were not showing on the first deposit page however I confirmed with the tech team it was taken care of shortly afterwards and it should not happen again. Apologies for the inconvenience caused. I can see you gave us another try after that. Hope you had a great time and I am looking forward to also see big wins go your way. If you are a Halloween fan, we have a new big promotion with many rewards https://westcasino.com/halloween Hunt the monsters, level-up and get many rewards. Best Wishes, Ed Blake
Really slick site with good customer service staff and really good games.
Low weekly max withdrawal limit @ %k per wek which is too low when they have 20K progresives.
Hello RHARD1 Hope my message finds you well. Really happy you are having a good time and I will tell my colleagues from the support team about your review. The weekly withdrawal limit is usually for new players, however account managers increase it quite often and at some point players don't even have a limit. Once you will win a jackpot I will personally make sure you don't have to wait. Fingers crossed for that to happen :) Best Wishes, Ed Blake
All the best and newest slots from net ent and quick spin, bonuses are good and a reward program for customers
Depositing was a bit not happening? The page opened then closed then said transaction canceled
Hello TULULA2006 Thank you for your positive words and right now we have even more providers on the site. As well we are planning to get more and more. Could you please private message me your username to check it out? I haven't been aware about issues with deposits in a very long time and I am sure you will be able to deposit. Best Regards, Ed Blake
West casino number one!!! Fantastic. There are many games, the chat is very friendly and 'precise.
The winnings after the first 48 hours are very fast play us play play with it!
HelloELIX56 Thank you for your kind words. Very glad you are having a great time and you should check out our newest promotion! https://westcasino.com/halloween Hunt the monsters and get many rewards. Best Wishes, Ed Blake
Normal range of games
Got bonus to play through and free spins !
No easy option on setting safety limits. Have to verify account to set limits which I think is stupid yet can play any amount you like as long as you don’t withdraw to be verified. Also not 24 hour customer service it’s leave a message and will get back to you !!
Hello MAELHE Hope my message finds you well. We are looking to get even more game providers. When it comes to rewards, you have constant rewards and the more you play, the more you get! You are able to set the limits on your account, under WestCasino Safeguard, you can confirm with us in chat that it was indeed you with the request, however this option is always there for the players to do it on their own. Best Wishes, Ed Blake
WestCasino News
Read all news about WestCasino, check for updates and stay tuned for exclusive bonuses.
Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.
Whether you're Irish or not, you will love WestCasino's little St. Patrick's Day parade! Signing up via AskGamblers can boost your deposit by 200% up to €600 on three separate deposits! On top of that, you can also snatch 200 Bonus Spins for some of the finest online slots!WestCasino Wishes You a Happy St. Patrick's Day!Before joining that local parade, we invite you to check out the fantastic offer from WestCasino and sign up while it's still on!The offer consists of three separate bonuses, each of which can be activated with a minimum deposit of €20.Once you use up your bonus funds and Free Spins on Big Bass Bonanza Slot, you can proceed to offer No. 2.Finally, there is the third offer, which works with the same minimum deposit.Not bad, ha? Well, we thought you'd like it! It's worth mentioning that each bonus has a 35x bonus playthrough requirement attached to it before the casino lets you cash out.Visit WestCasino This St. Patrick's Day!Before we let you enjoy the patron saint of Ireland's day, we invite you to check out WestCasino's offer and explore the opportunities at this online casino. Of course, before activating any offers, please read the terms and conditions so you're all equipped and ready to play.Good luck!
If you’re looking to have the merriest Christmas (and we know you are), you’ve definitely come to the right place, our jolly friends! WestCasino has got a magical ticket for you that will take you straight to the North Pole!Until 26 December, join the casino's Workshop of Wonders to enjoy the snowy sights, make friends with Santa’s elves, and meet his enchanting reindeer, while you open a gift a day!A Golden Christmas at WestCasino!This is your chance for a Golden Christmas! The casino has powdered this promo with golden dust, offering you an opportunity to make a fortune! All you need to do is visit WestCasino every day, join Santa's workshop, and claim a free gift!Visit WestCasino and claim a gift every day until 26 December!Although not all gifts are the same, the casino promises each gift to be a wondrous surprise! All prizes will carry standard wagering requirements and some will even require you to make a deposit first, but that shouldn’t be an issue as you will be able to make the most of both your deposits and the prizes!Kindly note that General Terms and Conditions apply, so take a moment to read them before you start opening the gifts!Now, pack your bags and start the amazing journey towards your Christmas fortune!Good luck!
Golden eggs have been buried deep below the surface at WestCasino and if you help find them, you could win prizes that include no wagering spins, and percentage bonuses. There are seven daily prizes up for grabs which started on 14 April and runs until 20 April, so you still have plenty of time to hop over there and get involved. Spin the Wheel to WinEaster has landed at WestCasino and to mark the occasion you can grab a pickaxe and help the bunnies dig for the hidden eggs. To gain the upper hand you will be given the opportunity to find the golden eggs by spinning the Prospector’s Wheel every day until 20 April. Log into your account every day and spin the special wheel to claim some egg-tastic daily prizes.Every time you spin the wheel and find a golden egg you will be rewarded with a special prize. The golden eggs could contain casino spins with zero wagering, double bet spins, and huge match bonuses! Be One of the Lucky TenThe Old Western mining town of Rabbiton is hiding secrets, if you help to discover them you could also win a share of the total prize pot which stands at over £19,000!The prizes will be shared among the first ten lucky players as follows:1st Place - 40% of the prize pot2nd Place - 30% 3rd Place - 20%4th - 10th Place - 10%All prizes will be credited with the casinos' standard terms and conditions attached, this also applies to their standard wagering requirements. If you are lucky enough to win a prize, it can only be added to your account if you have no outstanding pending withdrawals, and a deposit may be required to claim some of the prizes. All that is left for you to do is dig, dig, dig!
March is coming to an end, and so is the Majestic March promo that is taking place at WestCasino. There are just a couple of days left to enter, and you could win prizes that range from no wagering spins to massive bonuses. Your Luck is About to BlossomYou have until 31 March to get yourselves over to WestCasino, where luck blooms in Spring. During the last few days, they have been giving away prizes, but Lady Luck's blessing is about to end. So, don't wait around too long!You have just a couple of days left to infuse your playtime with a healthy dose of fortune, and all you have to do is visit the casino and make a daily pick.Log into your WestCasino account every day until 31 March and make a lucky pick to win a series of prizes.You can take part daily, and you can win a different prize each day. The prizes are being kept secret for now; it's up to you to find out what they are. How it WorksWhen you log into your WestCasino account, you will get a pick a day. You can pick any of the four coloured ladybirds, and underneath lies your prize. You could win bonus spins with no wagering, double bet bonus spins, and deposit bonuses. Some prizes will be on the house, whilst others may require a small deposit. You'll receive instructions with the prize to let you know how to claim it. All prizes will come with the casino's standard wagering requirements. This means you will need to play through your prize a certain number of times, and once the requirements have been fulfilled, any winnings left in your account are yours to keep.General terms and conditions also apply, and you will need to familiarise yourself with these before you play. The rest is down to you.
Santa is getting ready to slide his way down the chimney, but he’s already left some gifts at WestCasino. The online casino has moved its entire operation to the North Pole this year as Santa has given them access to his secret vault. Inside lies his vast riches and you can try to win a share between now and 28 December.14 Days of Festive CheerHave you been naughty or nice this year? Whatever the answer is, it doesn’t matter because WestCasino made a deal with Santa to scrap the lists and allow everyone the chance to win.For the next 14 festive days, you will be able to choose from one of four daily gifts! These can range from frosty casino spins with no wagering, dashing deposit bonuses, or guaranteed freebies! And, all you have to do is be a member at WestCasino to get involved. Take a supersonic sledge ride to the chilly north pole where naughty and nice lists have been scrapped and prizes can be won.Santa’s Secret Vault will present you with four different vaults a day, to pick a vault to open you must log into your account daily. Behind each vault is a surprise gift to give you the merriest of Christmas possible!Choose Which Vault to OpenIt is entirely up to you which of the four vaults you open. Once you open it you can’t change your mind and the vaults will be reset for the following day. You could win any of the following:Hot spinsDouble bet spinsPercentage bonus with a deposit Casino spins - no deposit needed Cold hard Xmas cashNo deposit bonusesNo wager casino spinsYou can sled your way through the prizes, just remember to set a note in your diary to log into your account every day. You can only open one vault a day and you will be required to make a deposit to claim some of the prizes.You will be given full on-screen instructions along with the casinos’ full Terms and Conditions so there’s nothing you can do wrong. Just get your ice skates on and head over to the North Pole, we mean WestCasino now!
We know many of you are happy that 2020 is finally over. And as it turns out, 2021 already has many surprises. WestCasino has decided to be one of the first to stage a surprise for slot fans and host a tournament that can get you a slice of 2,000 Extra Spins!The race is on until 10 January and taking part in it requires only a few simple steps, so let’s see what they are.Start the New Year with Some Extra SpinsThe staff at WestCasino thought it would be a good idea to shake up things a bit during the otherwise sleepy month of January by hosting a race, designed especially for online slot aficionados.To take part, this online casino asks you to opt-in for the promotion first and let them know that you want to compete for a portion of the 2,000 Extra Spins prize pool.Before you start spinning the reels on selected titles (more about those in a minute), you should know that, in order to qualify for the leaderboard and the promotion as a whole, you need to play the games on at least three days and deposit a minimum of €100 during the promotion.The minimum stake on any of the participating games is set at €0.50, so make sure you don’t go below this bet size or else your wagers won’t count towards the promotion.We mentioned that WestCasino selected a few titles on which the race is available, but we didn’t tell you what they are. So here goes:John Hunter and the Mayan Gods SlotFrozen Gems SlotAloha! Christmas SlotIce Joker SlotBig Bad Wolf Christmas SpecialNew Year Riches SlotDivine Fortune Megaways Slot24k Dragon SlotThe prizes will be credited to winners accounts on 11 January, so don’t forget to check your casino balance! Each participant can claim only one prize, which is why you should make every spin count! We saved the best for last: prizes! Those who come out on top can use the Extra Spins they scored on the following slots:600 - Dead or Alive 2400 - Gorilla Kingdom300 - Starburst200 - Dead or Alive 2180 - Gorilla Kingdom120 - Guns N' Roses100 - Gonzo's Quest50 - Twin Spin30 - Lost Relics20 - WilderlandSpin Your Way to WestCasinoBefore we let you go and make the most of the information we gave you, we’d like to remind one more time to pore over the casino’s Terms and Conditions and make sure we haven’t missed anything (we usually don’t, but it doesn’t hurt to double-check).Don’t forget to have loads of fun while spinning and climbing up the leaderboard! Good luck!
Are you ready to join Santa’s Fortune Factory for an amazing adventure filled with lucky elves, festive decorations, and fantastic prizes including free cash, no wagering spins and dashing deposit bonuses? Well, then you’ve come to the right place! WestCasino is hosting a December Special Promo available to all players, and all you have to do is pay the online casino a visit! Ready? Set… Go!Enter Santa’s Fortune Factory at WestCasinoOk, you’ve arrived just in time, as WestCasino’s Special Promo has just started and will last until 27 December 2020. The good news is the promo is open to all players, which means anyone who has an account with WestCasino can join in on the fun.Buckle up, because you’re about to jingle all the way to a legendary fortune with some valuable prizes in the form of free cash, bonuses and extra spins!So, make sure to look under the WestCasino Christmas tree, while the promo lasts, because what you’ll find there will fill your heart with joy and your pockets with money. Pick between four gifts every day, claim your prizes, and make this a December to remember!How It WorksEvery day throughout the promo you are given a chance to choose between 4 gifts. Upon opening a gift, you will randomly get either a special offer (increased percentage bonus, no wagering free spins for deposit, extra spins for deposit, percentage and extra spins for deposit) or a freebie (free cash or extra spins).Keep an eye on your inbox between now and 25th December, and you’ll find a very special gift just in time for Christmas.And, on Christmas day - plus another random day during the promo - you’ll get to open a jumbo present which will include a guaranteed surprise you will definitely enjoy! A bigger gift will appear which will contain a truly special prize, even better than the ones claimed before. Keep in mind though - the gifts inside the promotion page can be opened once per day only, for every player.A December to RememberNow that you know all the necessary details all that’s left to do is make this a December to remember - gather ‘round the WestCasino Christmas Tree and let it snow with these amazing prizes!WestCasino is home to some superior software providers like NetEnt, Quickspin, Play’n GO, Playson and Wazdan, so the amusement will be guaranteed!Before we let you go, we'd like to remind you to check the casino Terms and Conditions for any additional info about the promotion.Have fun and good luck!
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Screenshot
NetEnt is the main leading gaming provider at WestCasino
Received a promotional email "This serves as a notification regarding your available balance of €19.41" even when I had my account closed, after reopening, support told me it got sent to plenty of customers, including myself "by accident" - huge violation of MGA rules - and I got nothing balanced
Very dry promotions with high WR on bonuses
Slots are very laggy
Missing the special