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StayCasino

7.02
Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

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StayCasino Review

  • Home to several software companies
  • Live chat
  • Mobile friendly games
  • User friendly lobby
  • Live chat not available 24/7
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General info & Latest Promos
Website https://www.staycasino.com/
Established 2021
Owner Hollycorn N.V. Casinos
Casino Promotion StayCasino: 100% up to €150 + 100 Bonus Spins

StayCasino is an online casino home to a mixture of games for players to enjoy around the world. There is a selection of slots available as well as the industries finest table games and live casino games. Players can enjoy these games from a range of different software providers which include Nolimit City, Thunderkick, Betsoft, Wazdan and BGaming. The site supports multiple languages and can be enjoyed through a web browser or on the go. StayCasino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from the casino. These countries include the United Kingdom, Spain, France, the Netherlands, Israel, and Curacao. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are lots of video slots to choose from here and players will have their pick of providers. The lobby is user-friendly which means players can easily select their favorite providers if they prefer. Other filtering options include sorting games into alphabetical order, by popularity or players can quickly check out the newest games that have just been released. Titles here include the Deadwood Slot, Deep Sea Slot, Eye of Ra Slot, Book of Egypt Slot, and Johnny Cash Slot.

The casino also has a variety of table games which includes the most popular variations of Blackjack, Roulette, and Poker. Players will also find games like Baccarat, Pontoon, and Casino Hold’em.

Players who like card games will also find some video poker games like Deuces Wild and some other popular variants.

Live Casino

Those who enjoy table games may find the live casino games particularly appealing. Whilst the game itself is very similar, these games are all played in a real studio with real-life croupiers. Players can bet against each other or the dealers and they’ll find some games that are open 24/7 whilst others will be open throughout different intervals of the day.

Mobile Gaming

StayCasino supports mobile devices like smartphones and tablets so players can always take the casino with them when they are on the move. There is a large collection of games just like the web version so players will always have their favorite games with them. Players won't need an app they can just log in or register through a compatible mobile browser.

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the easiest ways to do this is by using their live chat facility which is open from 8 AM to 12 AM UTC. Players can also email the casino should they need more assistance.

Security and Fairness

When it comes to security players can enjoy peace of mind as the casino uses encryption methods and firewalls to keep them safe. Sensitive information will always be protected and financial transactions are always encrypted and stored securely.

Fairness is also not an issue as the casino uses an industry-standard random number generator. This means game results are random and have not been tampered with. 

Screenshot

Casino details
More Casino Details More details
  • Website

    https://www.staycasino.com/
  • Software

    1x2Games, August Gaming, Belatra, Betsoft, BGAMING, Booming Games, Booongo Gaming, CT Interactive, Elk Studios, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Felix Gaming, Fugaso, GameArt, Habanero, Hacksaw Gaming, Igrosoft, Iron Dog Studios, Kiron Interactive, Leap, LuckyStreak, Mr. Slotty, Nolimit City, Nucleus Gaming, Platipus Gaming, Playson, Relax Gaming, Spinomenal, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Wazdan, Pragmatic Play, iSoftBet
  • Deposit Methods

    Visa, MasterCard, Maestro, Skrill, Neteller, EcoPayz, CoinsPaid, Interac
  • Withdrawal Methods

    Visa, Maestro, MasterCard, Skrill, Neteller, EcoPayz, CoinsPaid, Bank Wire Transfer, Interac
  • Withdrawal Times

    EWallets: 24-72 hours

    Card Payments: 24-72 hours

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    EUR 5,000 per week, EUR 10,000 per month
  • Affiliate Program

    Stay Partners
  • Restricted Countries

    • Aruba
    • Australia [1]
      • New South Wales
    • Bonaire
    • Curaçao
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • Greece
    • Guadeloupe
    • Israel
    • Italy
    • Lithuania
    • Martinique
    • Mayotte
    • Netherlands
    • New Caledonia
    • Réunion
    • Saba
    • Saint Martin
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Wallis and Futuna
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, US dollars, Canadian dollars, New Zealand dollars, Australian dollars, Norwegian kroner, Russian rubles, Polish zlotys, Japanese yen, Kazakhstani tenges, Brazilian reals, Bitcoin Cash, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin
  • Languages

    English
  • Licences

    Curacao
  • Company

    Hollycorn N.V. Casinos
  • Established

    2021
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

Suggest an edit

StayCasino Reviews by Players

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Reviewed on November 29, 2021

DISLIKED

The General Terms and Conditions are

All the bonuses are non-sticky. Also you start playing for REALMONEY first, then for bonus money. At this casino your real money is instantly sticked to the bonus after the deposit and are locked into the bonus. So you start wager after your first spin and all winnings that are made with your real money are sticked to the bonus so you cannot cancel it. So you have to finish the wager and your max cashout is 10x.
The Casino doesn't separate the Realbalance from the bonus like a normal non-sticky bonus should be. After your first spin your maxcashout is instant 10x. I won instant after the deposit big and I checked if I could cancel the Bonus but this option was not available because all the Balance was locked into the Bonus. So I complete the wager and they deleted my 950 euro. This casino should be Blacklisted.
Ingen 5 reviews
Nordrhein-Westfalen
Reviewed on November 8, 2021

LIKED

I love a wide selection of games and providers, such as Endorphina, Booming Games and Yggdrasil. Also, there is a really nice navigation through the site. They also have the event calendar where you can keep track of all the upcoming offers so you won't spend money on unwanted offers but wait till the cool one is available :)

DISLIKED

Not so big variety of deposit and withdrawal methods, I'd like to use Skrill or Neteller for my deposits better than credit cards or bank transfers and of course no no-deposit bonuses :(
STAYCASINO REPLIED ON NOVEMBER 11, 2021
Hi INGEN,

Thank you for your feedback, it is much appreciated.

We're constantly working on adding new payments options, but the available options vary for different countries.

Even though we do have both Skrill and Neteller available, it seems as these methods are restricted for your country. Unfortunately, we can't help it as we can't change third parties regulations.

As for the bonuses, we have a variety of regular and special promos, including no deposit offers. For personal bonuses, chat with us anytime to see if we got anything in store for you!

Cheers,
StayCasino Team
engin201 5 reviews
Hessen
Reviewed on November 6, 2021

DISLIKED

If I could I would give zero stars. I deposited € 50 with a welcome package at this casino and won € 2850. I uploaded all the documents this casino wanted. The documents were constantly being rejected for no real reason and in the end, after several uploads of documents, the account was verified. When I then paid out € 2700, the verification was suddenly withdrawn and some documents that had already been verified were deleted. And now they want to have even more documents, which I absolutely cannot understand. This is by far one of the worst casinos I've played at. And now the support means that I will only get paid € 500 because the welcome packages have a withdrawal limit of 10 times the deposit. You also ask for additional documents to verify me again. This casino is absolutely dubious and they have to be stopped.
STAYCASINO REPLIED ON NOVEMBER 11, 2021
Hello ENGIN201,

We’re very sorry you feel this way. As we explained to you in live chat, when your account was first verified it was an agent’s mistake. It was revised during a standard security check that we usually run upon first withdrawal.

At first, you uploaded an ID card as a proof of identity, but the selfie was with a passport, we rejected it and asked for a new selfie with the ID card. We also rejected the reverse side of the ID as it’s quality did not correspond with the accepted picture of the front side.

All the correct documents were accepted. All the rejected documents were either duplicates of the already accepted documents, or didn't meet the requirements. The only additional documents we requested were your bank account details for withdrawal.

As for the bonus wagering, we do have cashout limits for all bonuses. Cash bonuses such as 100% first deposit bonus are capped to the max amount of x10 the bonus amount. Your bonus was 50 EUR, so the max winnings amount was 500 EUR. Please note that we’ve provided you with detailed info on this matter as well. Once your account was verified, we approved the cashout and you have successfully received your winnings.

We understand that you’re upset but this rule is a part of our T&C and bonus policy which you have accepted upon registration. To omit such limitations, our players are welcomed to play with real money only.

Best regards,
StayCasino Team

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