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WestCasino

6.5

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

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WestCasino Review

  • Mobile friendly casino
  • Live chat available 24/7
  • Several currencies accepted
  • Manual flushing offered via support
  • Several country restrictions
Suggest an edit
General info & Latest Promos
Website https://westcasino.com
Established 2017
Owner Goldwin Ltd
Casino Promotion WestCasino: 100% up to €200 + 100 Bonus Spins on Big Bass Bonanza Slot, 1st Deposit Bonus

WestCasino is an online casino where members have access to tons of games like video slots, table games, and video pokers. Members can enjoy titles from multiple leading gaming providers including names like NetEnt, Quickspin, Nyx Interactive, and Pragmatic Play, to name a few. The site can be reached in several languages and can be enjoyed instantly or through their mobile casino. WestCasino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from Denmark, France, Romania, Hungary, Spain, Australia, Bulgaria, and the USA. The full list of restricted countries can be found under ‘More casino details’.

Virtual Games

Players can enjoy over 500+ games here which includes hundreds of video slots from the likes of NetEnt, and Quickspin. Players located in the UK can only play games powered by NetEnt. The casino is home to some of the newest and most popular games in the market and members can use the search engine to find their favourite games quicker. Titles include the Starburst Slot, Piggy Riches Slot, Electric Sam Slot, and Twin Spin Slot

When it comes to table games players can also enjoy blackjack, roulette, and other classic games. These include French Roulette, Red Dog, Punto Banco and Baccarat.

There are also video pokers available too which include games like All American Double Up, Deuces Wild, and Jacks or Better.

A small selection of other games is also available.

Live Casino

At WestCasino, players who enjoy the thrill of a live casino environment are also welcome. In the live section, punters can find different versions of blackjack and roulette in addition to other popular games, with dealers available for play around the clock.

Mobile Gaming

WestCasino is also available for players who prefer gaming on the go. The casino can be reached from a mobile browser on most smartphone and tablet devices.

Support

Players who need assistance can use the casino's friendly live chat facility which is open 24/7. Email and phone support are also available.

Security and Fairness

When it comes to security the site uses COMODO encryption services which keeps their players' personal and financial transactions secure.

They also use a random number generator to keep their games fair and random.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://westcasino.com
  • Software

    NetEnt, Nyx Interactive, Leander Games, Quickspin, Thunderkick, Habanero, Pragmatic Play, Betsoft, Blueprint Gaming, Booming Games, Elk Studios, Endorphina, Evolution Gaming, Eyecon, Genii, Lega, Mr. Slotty, Nolimit City, OMI Gaming, 1x2Games, Oryx Gaming, Play'n GO, Playson, Push Gaming, Red Rake Gaming, Relax Gaming, Spigo, Spinomenal, Tom Horn Gaming, Wazdan, Yggdrasil Gaming, Portomaso Gaming, Gamevy, Big Time Gaming, Multislot
  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, Sofort, Trustly, Zimpler, Skrill, Jeton, MuchBetter, Interac, Bitcoin, Bank Wire Transfer, QIWI, WebMoney, Bancontact/Mister Cash, SafetyPay, AstroPay Card, iDEAL
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Visa, Sofort, EcoPayz, Trustly, Zimpler, Skrill, AstroPay Card, Bitcoin, Interac, Jeton Wallet, MuchBetter, QIWI, SafetyPay, WebMoney, iDEAL
  • Withdrawal Times

    EWallets: 3-5 days

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 24-72 hours

  • Withdrawal Limit

    EUR 5,000 per week
  • Affiliate Program

    West Affiliates
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Denmark
    • Estonia
    • France
    • Hungary
    • Italy
    • Netherlands
    • Puerto Rico
    • Romania
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino, Live casino
  • Manual Flushing

    Yes
  • RTP

    Publicly audited
  • Currencies

    Canadian dollars, Euros, Norwegian kroner, US dollars
  • Languages

    English, Finnish, German, Norwegian, French, Japanese, Spanish
  • Licences

    Malta Gaming Authority
  • Company

    Goldwin Ltd
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Telephone: +498007244103

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    No
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

WestCasino Reviews by Players

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Colinmc13 7 reviews
Ireland
Reviewed on July 29, 2022

LIKED

Such huge potential. Lovely bonuses etc and it's easy to navigate. Wager bar could be a bit better. All in all no issues with support or use.
As I said bonuses are good but it's pointless. If you win your not likely to be paid anyway, or at least its going to take an age.

DISLIKED

A casino with such potential ruined by the withdrawal process. By far the slowest I've come across and that's coming from a position of having a pending withdrawal. They pull the usual document stunt. Drivers license not enough, need passport etc.
Delay tactics I presume to get you to reverse your withdrawal. Responsible gambling doesn't exist and you have to go through support, hence another barrier. I wish I'd read other reviews first because I definitely wouldn't have played. I'm pretty sure my withdrawal will be delayed again for some other reason made up to suit the delay. Great potential destroyed by greedy tactics.
I mean if your paid out quick you will redeposit and the game goes on.
supkid1 2 reviews
Lithuania
Message
Reviewed on March 9, 2022

LIKED

Good casino, lots of games, but guys... you have best VIP manager in the world. Gerrardo < last name removed >, is the person who is helping us (VIP players) as much as possible, he will never leave us alone, he always comes up with something! Really this man is best from the best, all respect to him!
veritas79 16 reviews
Sweden
Message
Reviewed on January 8, 2022

LIKED

Site do look pretty nice, pretty good selection of games. There seem to be some kind of live support. I also like the color scheme. Very nice for the eyes.

DISLIKED

Westcasino are on purpose coding VIsa card transactions as shopping and/or fast food. My latest two deposits were charged in USD, which I was never told would happen. This cost me more. They were also charged as fast food from Nigeria. So, knowing this, I would recommend everyone staying away.
I have reported this to Visa and MGA.
WESTCASINO REPLIED ON JANUARY 11, 2022
Hello Veritas79,

Hope you are doing well and thanks for the website review!

With regards to the payments, the payment service provider chooses the descriptor on the customer's credit card, depending on the acquiring bank the transaction is routed through.

This is not something we initiate on our end whatsoever nor dependent on the casino.

Wishing you a great day,
Ed Blake
Soad 3 reviews
Ireland
Reviewed on December 20, 2021

LIKED

A lot of games all top providers and a lot of small one, very good promotions an that is all good what you can say. Oh and maybe false friendly support can be here.

DISLIKED

We can start from support. They are very friendly but they cant tell you nothing only some copy paste all the time.
Secondly withdrawals are very very slow they only waiting for you to roll it back and lost all your winnings. Responsible Gaming almost don't exist I ask them for self exclusion for few days they do it, but I could lift it without cooling period....
Second time when I ask support told me they can't do this for me!!! If you like fast withdrawals and honesty from support don't play in this casino.......
WESTCASINO REPLIED ON DECEMBER 22, 2021
Hello SOAD,

Hope you are doing fine.

I tried to check the information posted however, I am unable to verify this on our end as your account could not be located.

Can you please contact casinomanager@westcasino.com with your account details so it can be looked into?

Thanks and wishing you happy holidays!

Regards,
Amanda
michaelrobijn 6 reviews
Netherlands
Reviewed on November 23, 2021

LIKED

Good selection of providers. But not different than most other casino's. Seriously no more positive things to say !! There are better casino's to play, so stay away here.

DISLIKED

I had a pending withdrawal for the 3rd time. First 2 of them were pending for 5 days and I roll back the amount. 3rd one was pending for 11 days and also rolled back. No responsible gaming. They only hope that you cancel your withdrawal. Chat always want to hug you and finger cross for the payment to be approved but its terrible. I do not reccomend this casino !!!!!!! Alot of other casino's to play with fast withdrawals. Oh account was already fully verified.
Potatohead 12 reviews
Austria
Message
Reviewed on October 28, 2021

LIKED

Live-Chat = 10/10 so kind and understanding but completely powerless here

Everyone I talked to was super friendly.
1st Withdrawal has been processed within just a few hours.
Great games with high RTP, the only thing that's missing: NoLimit City.

Verification is done via E-Mail (but they're lightning fast)

I made a grave mistake with my account; I was certain that they wouldn't approve my withdrawal. Live-Chat told me to contact the Finance Team directly, it took them >72 hours to resolve the issue.

DISLIKED

It would be neat if WestCasino had it easier to check your current progress on the wager. (atm you need to go to withdrawal > select amount/method. Then it shows the current wager-progress)

Second withdrawal is taking ages. 3 days later it's still pending. According to Live-Chat & Finance Team, they're processing the submissions in the order they have received them. (Totally fine, but 3 whole days, some texting with the live-chat and the finance team, but yet the withdrawal is still pending)
itmakesmehigh 1 review
Reviewed on October 16, 2021

LIKED

I like the casino having most games.
I like and support is nice powerless but very nice. Had a lot of fun until I won and requested a withdraw that I am still waiting for days. After I made the request and was told it would be in my bank shortly..

DISLIKED

I've requested a withdraw with ewallet 14th on the morning, its now 16th 19:20.
So I asked support if they could compensate me with free spins or funds even with wager, since the casino even states that a withdraw with ewallet should not take longer than 24hrs but they responded while I have a withdraw request I cannot be given such a thing, which I find weird being a paying customer.
Eeeemmmmoooo 2 reviews
Philippines
Reviewed on October 7, 2021

LIKED

The overall site design is fun and the bonuses are plenty. Also, the collection of games are providers is amazing and it is available to countries which are normally restricted by others.

DISLIKED

The site is a bit hard to navigate which I am sure can be easily fixed by the casino. The chat support is a bit underinformed particularly on withdrawals.
Withdrawals take a long time to be approved, I made a withdrawal for 2000euros through Skrill that has been sitting there for 2 days already, I have been playing with other casinos and more than 24hour withdrawals through e-wallets is not the norm.
Reviewed on September 7, 2021

LIKED

Just now nothing. When a casino doesn't do the right thing in the negative way all the positive is gone. It Would have been a great site it they do what a casino site should do.

DISLIKED

Made a Max withdraw of 2000euros 1sept. Still pending today the 7 sept. No answer from finance, the chat use superlative, all good, no worry, u get your money. But I am not sure anymore?
The Worst a casino site can do it is not pay out a customers winnings.. I really hope they do the right thing. I made a deposit without a bonus so they can not blame on that.
WESTCASINO REPLIED ON SEPTEMBER 13, 2021
Hello ANDEN4444,

Big congrats on the winnings!

The withdrawal mentioned was already processed, it was always going to be done so no worries there.

Large withdrawals might take longer to be processed as they need to go through enhanced checks before being approved by our Risk/Finance department

Your winnings are yours and once the necessary checks are done, next step is payment which you already experienced. I wish you more luck as you play here 🤞

Wishing you a great week.

Regards,
Ed Blake
sneafek 3 reviews
Poland
Message
Reviewed on September 6, 2021

LIKED

Interesting website design, some of the best promotions from casinos and I have visited a lot of them.
There's a really high level here.
Various deposit options.

DISLIKED

Tragic support, they do not know what they are writing, they try to mislead you to break the rules.
No contact regarding account verification and balance withdrawal.
Terribly disrupted my fun at the casinos.
WESTCASINO REPLIED ON SEPTEMBER 13, 2021
Hello SNEAFEK,

Apologies, I could not get to this earlier as I've been out of the office.

I checked with the Finance team and could see you were paid already - big congrats on the large winnings!

The support team also did their best to assist the process, there is a limit to what they can achieve in terms of payment.

Hope you will have a great week ahead and stay safe.

Regards,
Ed Blake

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