I have 3 withdrawal request at Ruby slots casino. They total $6,500.22.
I won on bitcoin deposits with no coupons. Here are the dates and amounts for the 3 withdrawal request.
- 10/25/21 $1500.46
- 10/28/21 $2500.00
- 10/28/21 $2499.76
All 3 withdrawal request are late on approval and payout. I have exhausted a lot of time and effort trying to get them approved. I have emailed them. I have had several chats to escalate the request, have them follow up on escalations and getting updates concerning the escalations. I also attempted a few calls to Support+’,it is advertised as "the all-new and exclusive service from your customer care team at Ruby Slots. No more waiting. Instant access is yours."
Every time I called I got a recording that said they were closed call back during the hours of operation was 9am to 7 pm est monday thru friday. I made 3 calls on a weekday between 2 and 4pm est. I do not know why they did not take my calls.
I've dropped about 12 grand there since these withdrawal request without cashing out. I am reaching out to ask gamblers to get them to intercede on my behalf. Please help me to get paid in full expediently.