PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Verification of identity issue

I have been trying to contact customer support regarding issues with verifying my ID. I was told in an email that without photo ID I could send over ...

PlayOJO Casino - Withdrawal of 500gbp refused due to wanting documents but no info on what they want or response

Wins of £500 in balance, attempted to withdraw but got a message saying they needed documents and a redirect to the documents page. No information on ...

PlayOJO Casino - Verification and withdrawal with money is too long, chat not functional

I have sent documents to verify my ID on the 4th of April, it has been well over 12 hours and I have not received a single email on the progress of my ...

PlayOJO Casino - Withdrawal request time differs from the one advertised

They don't process my withdrawal request of 1150$. They don't answer on live chat and by email. I've sent an email to the support team 3 days ago and ...

PlayOJO Casino - Awaiting verification to be able to withdraw winnings

I have send documents to verify my ID on 1st April. It says will receive an email once received - I didn’t so I tried to upload again. It states ...

PlayOJO Casino - Verifying issues, still haven’t heard nothing back it’s been 2 days

I am having issues verifying account I want to withdraw my £300 but can’t until they verify my account I’ve sent PlayOJO casino everything they ...

PlayOJO Casino - Verification complete but unable to withdraw funds

I tried to withdraw funds on 1st April 2023 from PlayOJO and was asked to upload proof of ID (i uploaded a photo of my driving license) and a photo of ...

PlayOJO Casino - Not a single response in over 3 days and trying to make a withdrawal

I have emailed support and messaged on live chat! It has now been over 48 hours since then and still nothing! No acknowledgement of my emails, not a ...

PlayOJO Casino - Won't let me withdraw my funds after verification

I sent my identification, bank card, and proof of address a while back which was all accepted and now I am unable to withdraw my £80 funds. When I ...

PlayOJO Casino - Verified account but still unable to withdraw

I’ve recently uploaded my driving license, bank statement and Debit card in which I’ve received 2 emails confirming I’ve verified my account but ...

PlayOJO Casino - Troubles withdrawing the funds from casino

On the 18/03//2023 I deposited on PlayOJO and managed to win some money. I selected to withdraw £500 and we are now on the 27th and I have still not ...

PlayOJO Casino - Unable to withdraw my funds from playojo

I had deposited 36k swedish krones in playojo so far since March 11th and submitted all verification documents they asked like Passport, ID proof, ...

PlayOJO Casino - No response from live chat or emails to verify account

I’ve been trying to withdraw my funds from playOJO, it tells me I need to submit documents which I have done. It said I would receive email ...

PlayOJO Casino - Withdrawal missing sum of 300 GBP

Made deposit and played winning a modest amount totaling £300 - Withdrawn this on 21/3/23 however if I open my pending transactions which is where I ...

PlayOJO Casino - Verified but still will not let me withdraw

I have submitted my passport as verification as they wanted to confirm my name and I still can’t withdraw the winnings without an error message ...

PlayOJO Casino - My withdrawal of 500 USD is missing

I won $500 from PlayOJO Casino. My withdrawal was processed on March 8, 2023, and it is now March 17, 2023. I have never had an issue before, why now ...

PlayOJO Casino - Not responding to my emails for days

I've always withdrawn with no issues. Now I'm trying to withdraw £500. They are asking me for Photo I'D which I currently do not have and suggest ...

PlayOJO Casino - My £1,000 withdrawal just sitting there

Hi I'm sitting awaiting a withdrawal yet again with no customer support available to talk to for over a week. It is odd because sometimes it's almost ...

PlayOJO Casino - Verification withdrawal contact

I uploaded all required documents and got confirmation that my account was verified. Then processed a £10 test withdrawal to make sure the funds get ...

PlayOJO Casino - No reply from support after 4 days

I have been trying to withdraw my winnings for over 4 days and have not been able to connect with anyone via chat. I received one reply stating that ...

PlayOJO Casino - No response to my verification of documents

I have sent in both documents asked for in terms of verifying my account, and have waited over the 48 hours time and am yet to receive an email ...

PlayOJO Casino - Zero contact and impossible to verify account and withdraw

Impossible to contact or get a reply.I have been asked to submit my documents. I provided all requested documents nearly 48 hours ago. It states I ...

PlayOJO Casino - No sign of withdrawal after 1 week and no support about another withdrawal

I have waited exactly 7 business days as PlayOJO states the maximum time to recieve funds and the £30 withdrawal has still not reached my bank. I ...

PlayOJO Casino - Wire transfer issue from February 27th

Hi I was playing on this site and I won 34199 didn’t believe my luck. Anyway I withdrew through wire transfer and verified everything. 10k got ...