PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Pending payment disappeared

I tried to withdraw £10 from my account and then £20. Both payments disappeared from the pending payments section and did not credit my account or ...

PlayOJO Casino - Documents approval and withdrawal late for 3 days

Trying to withdraw £4000 that I won. I have uploaded my documents for approval but I've been waiting 3 days now and I'm still unable to withdraw. I ...

PlayOJO Casino - Delaying withdrawal of my balance

I write to ask why playojo casino don't answer my emails, don't withdraw my balance why there seem to find it acceptable to ask for same personal ...

PlayOJO Casino - In the dark about verification process since May 6th

I have submitted my documents for verification on May 5th, but haven't got any confirmation that they were received. I then asked "Live" chat if they ...

PlayOJO Casino - Withdrawal taking too long and being ignored

I won a large amount of money 12 days ago, I was asked to send verification document to be able to withdraw which I did. Took 3 days to be approved.I ...

PlayOJO Casino - Verification of Documents

I carefully submitted my correct documents over 3 days ago for verification and can't seem to get ahold of anyone to follow up. I have no indication ...

PayOJO Casino - No support help and I am waiting for my withdrawal

I have uploaded my documents and have emailed, chatted to the Facebook bot, and messaged Twitter, and no response I can't get through to an advisor. I ...

PlayOJO Casino - Withdrawal of my money is late for over a week

I have been trying to withdraw my money for over a week and a half. I sent all my verification documents and have heard nothing back.I have emailed ...

PendingNEW - - Spend Limit

A spend limit was placed on my account for no apparent reason. I played and lost and the spend limit was placed by Play Ojo. It was supposed to be ...

PlayOJO Casino - Verification response and withdrawal issues

I have been reaching out via "live chat" and emails for 5 days and have not a single response. I'm trying to withdraw but first need my account ...

PlayOJO Casino - Document approval and withdrawal issue

After winning £2000 I wanted to withdraw it. I was then told I need to provide documents, I provided all documents requested 2 days ago with a ...

PlayOJO Casino - Verification process very delayed

I have submitted the required information for my verification process but have not heard anything from the casino. I have sent both my I'd and bank ...

PlayOJO Casino - Verification process taking ages and countless messages

I'm messaging this scam of a company for a month now, with countless messages, and resolver case, but nothing seems to work. My problem is even though ...

PlayOJOCasino - Refund of 30 GBP

I want to put in a complaint. I signed up on play ojo deposit 10 pound and I won 40.00. I withdraw 30 and kept 10 pound in my account. I withdraw on ...

PlayOJO Casino - Not verifying document or replying to emails

I’ve sent documents in to verify my account two weeks ago and they was accepted then later not accepted with no explanation why. I have sent more ...

PlayOJO Casino - Pending withdrawal for 3 days

I verified my account and had a phone call congratulating my win and that my account was fully verified and I could withdraw my funds and they would ...

PlayOJO Casino - Not verifying account for days

Hi. I have submitted requested documents and have proof of this. 48 is the approximate verification process however it has been far longer than this ...

PlayOJO Casino - Cannot withdraw although account is fully verified

I initially submitted a photo of my bank card as requested - this was accepted no problem. I then tried to make a withdrawal and was told I needed to ...

PlayOJO Casino - Stalling on verifying documents

I won £190 2-3 days ago, this whole time PlayOJO allowed me to deposit and withdraw and as soon as I win money they make me verify my documents. I ...

PlayOJO Casino - Withdrawal not processed and account blocked

I requested a withdrawal of £3000 on 29 April and its still pending i have spoken to a few agents and I keep being told it needs to be checked by the ...

PlayOJO Casino - Asking again for verification on already verified account

I had a confirmation email saying my account was verified on the 20th of April using my credit card as proof. I had a nice win on 28th April and when ...

PlayOJO Casino - Yet to verify my documents after promised 48 hours and has not respond to my emails

After playing a few slot games, I won some money and wanted to withdraw my winnings. I was told to submit my documents before I could withdraw and I ...

PlayOJO Casino - Verification Issues for PlayOjo

Hi I currently have £360 trapped in PlayOjo casino which I am unable to withdraw due to verification issues, I have uploaded various documents to ...

PlayOJO Casino - Getting the runaround for a withdrawal request of $200.00

On Monday, April 24, 2023, I won money on Play Ojo Ontario site. I made a withdrawal of $200.00. I hadn’t received a withdrawal confirmation email, ...