Resolved
£450
Resolved
PlayOJO Casino - Withdrawal put on hold while THIRD verification goes on
I have tried to contact PlayOjo via the live chat and also via email. My account was verified on two separate occasions, and this will be the third. ...
Rejected
Rejected
PlayOJO Casino - 60 days of delaying
Playojo has been stressed for 60 days all because of verification, I have sent alot of messages but no solution till now, please help me to talk to ...
Resolved
Resolved
PlayOJO Casino - Awaiting verification of documents
Good morning,I tried to withdraw my funds and was asked for verification which I provided. The response said that it would usually take 12 hrs and if ...
Unresolved
£30
Unresolved
PlayOJO Casino - Pending payment disappeared
I tried to withdraw £10 from my account and then £20. Both payments disappeared from the pending payments section and did not credit my account or ...
Resolved
£4,000
Resolved
PlayOJO Casino - Documents approval and withdrawal late for 3 days
Trying to withdraw £4000 that I won. I have uploaded my documents for approval but I've been waiting 3 days now and I'm still unable to withdraw. I ...
Resolved
Resolved
PlayOJO Casino - Delaying withdrawal of my balance
I write to ask why playojo casino don't answer my emails, don't withdraw my balance why there seem to find it acceptable to ask for same personal ...
Resolved
$800
Resolved
PlayOJO Casino - In the dark about verification process since May 6th
I have submitted my documents for verification on May 5th, but haven't got any confirmation that they were received. I then asked "Live" chat if they ...
Resolved
£31,000
Resolved
PlayOJO Casino - Withdrawal taking too long and being ignored
I won a large amount of money 12 days ago, I was asked to send verification document to be able to withdraw which I did. Took 3 days to be approved.I ...
Resolved
Resolved
PlayOJO Casino - Verification of Documents
I carefully submitted my correct documents over 3 days ago for verification and can't seem to get ahold of anyone to follow up. I have no indication ...
Resolved
$5,000
Resolved
PayOJO Casino - No support help and I am waiting for my withdrawal
I have uploaded my documents and have emailed, chatted to the Facebook bot, and messaged Twitter, and no response I can't get through to an advisor. I ...
Resolved
£250
Resolved
PlayOJO Casino - Withdrawal of my money is late for over a week
I have been trying to withdraw my money for over a week and a half. I sent all my verification documents and have heard nothing back.I have emailed ...
Rejected
Rejected
PendingNEW - - Spend Limit
A spend limit was placed on my account for no apparent reason. I played and lost and the spend limit was placed by Play Ojo. It was supposed to be ...
Resolved
$4,200
Resolved
PlayOJO Casino - Verification response and withdrawal issues
I have been reaching out via "live chat" and emails for 5 days and have not a single response. I'm trying to withdraw but first need my account ...
Resolved
£2,000
Resolved
PlayOJO Casino - Document approval and withdrawal issue
After winning £2000 I wanted to withdraw it. I was then told I need to provide documents, I provided all documents requested 2 days ago with a ...
Resolved
£130
Resolved
PlayOJO Casino - Verification process very delayed
I have submitted the required information for my verification process but have not heard anything from the casino. I have sent both my I'd and bank ...
Unresolved
Unresolved
PlayOJO Casino - Verification process taking ages and countless messages
I'm messaging this scam of a company for a month now, with countless messages, and resolver case, but nothing seems to work. My problem is even though ...
Resolved
£30
Resolved
PlayOJOCasino - Refund of 30 GBP
I want to put in a complaint. I signed up on play ojo deposit 10 pound and I won 40.00. I withdraw 30 and kept 10 pound in my account. I withdraw on ...
Rejected
Rejected
PlayOJO Casino - Not verifying document or replying to emails
I’ve sent documents in to verify my account two weeks ago and they was accepted then later not accepted with no explanation why. I have sent more ...
Resolved
£3,350
Resolved
PlayOJO Casino - Pending withdrawal for 3 days
I verified my account and had a phone call congratulating my win and that my account was fully verified and I could withdraw my funds and they would ...
Resolved
Resolved
PlayOJO Casino - Not verifying account for days
Hi. I have submitted requested documents and have proof of this. 48 is the approximate verification process however it has been far longer than this ...
Resolved
£334
Resolved
PlayOJO Casino - Cannot withdraw although account is fully verified
I initially submitted a photo of my bank card as requested - this was accepted no problem. I then tried to make a withdrawal and was told I needed to ...
Resolved
£190
Resolved
PlayOJO Casino - Stalling on verifying documents
I won £190 2-3 days ago, this whole time PlayOJO allowed me to deposit and withdraw and as soon as I win money they make me verify my documents. I ...
Resolved
£3,000
Resolved
PlayOJO Casino - Withdrawal not processed and account blocked
I requested a withdrawal of £3000 on 29 April and its still pending i have spoken to a few agents and I keep being told it needs to be checked by the ...
Resolved
£4,300
Resolved
PlayOJO Casino - Asking again for verification on already verified account
I had a confirmation email saying my account was verified on the 20th of April using my credit card as proof. I had a nice win on 28th April and when ...