PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - I am not able to withdraw my winnings

I’ve had my account for some time now and I wanted to withdraw 390 GBP. They asked me to verify my ID which I did, and they asked me to verify my ...

PlayOJO Casino - Verification and withdrawal trouble hanging for weeks

I have been trying to contact play ojo for a week now, I wanted to withdraw and they asked for documents which I have now sent 3 times, I have emailed ...

PlayOJO Casino - No response after submitting documents four days ago

I haves submitted my id on Sunday it has been 4 days and I still have not received a response. Please help I have sent in my bank card and screen shot ...

PlayOJO Casino - Help with my withdrawal please

I uploaded my identification once before and made a withdrawal fine. I’ve gone to make another and it’s asked for my identification again, so I ...

PlayOJO Casino - Over 30 days for verification

I have been waiting over 30 days for verification of my documents. I have emailed play ojo directly multiple times. I have uploaded the debit card ...

PlayOJO Casino - Customer service no good

I have sent the documents in that as been requested but still no reply and won’t let me withdraw my winnings. I also have emailed PlayOJO support ...

PlayOJO Casino - Verification delay and ignored messages no response

Hello I have contacted chat for support from playojo and an email with no reply, I was asked to supply verification documents - proof of funding ...

PlayOJO - Verification and withdrawal

I have sent my proof of id an also picture of my bank card exactly how they asked me to. Yet still heard anything I have won £8058.44 an it’s ...

PlayOJO Casino - Shocking response time, silence for days

Sent docs to be verified 3 days ago - radio silence. Chased them via email 4 times - radio silence. Live chat is a bot so it’s useless. Just ...

PlayOJO Casino - Documents not being verified

I have been waiting 4 days now to have my documents verified and still PlayOJO have not responded. I have emailed the support team twice and had no ...

PlayOJO Casino - Verify documents please, waiting to withdraw my funds

I uploaded documents 2 days ago and have emailed you twice and left numerous messages on live chat with no response. I want to withdraw my winnings!! ...

PlayOJO Casino - ID verification being ignored

I have been asked to verify my ID in order to withdraw funds. I’ve uploaded a picture of my passport twice and heard nothing. I’ve also emailed ...

PlayOJO Casino - Withdrawal not working, paypal is not restricted

Since the 26th of January I have been waiting for a withdrawal. I did use a third party deposit method but they said they would still process the ...

PlayOJO Casino - No help from casino cannot get my funds

So I was fairly new to PlayOjo. With an average 4 or something stars from 12k reviews I thought it would be good (App Store).I wish I looked into it ...

PlayOJO Casino - No response from site

I’ve been trying to get in touch with customer services via email and live chat over 3 days with no success.I just want someone to speak to me so I ...

PlayOJO Casino - Unable to withdraw funds for considerable period

I have been unable to withdraw for some time, seemingly due to a site "glitch".After confirming my bank details and selecting amount to withdraw, ...

PlayOJO Casino - No response from verification team

I have not heard back from verification I submitted mid day 3rd feb to the casino as I want to withdraw my funds. I have submitted forms on 3 ...

PlayOJO Casino - Withdrawal and account

My withdrawal has been cancelled and my money disappeared. They say that it was returned to account but I never received it.When I tried to withdraw ...

PlayOJO Casino - Still have not gotten a response since 72 hours ago

I still haven't received any response from my document verification (ID proof and address proof) to my account to withdraw and it has been more than ...

PlayOJO Casino - Withdrawal of £580 still pending

Hello,I have won £580 and I'm not allowed to process withdraw due am verification issues. I have used my visa card issued by Revolut bank which is a ...

PlayOJO Casino - Waiting 6 weeks for withdrawal and customer services not replying

I have been waiting for 6 weeks for a pending withdrawl of £100 to paid despite uploading required documents etc. I have also tried contacting their ...

PlayOJO Casino - Withdrawal not processed when account is verified

I requested a withdrawal 3 days ago, and have yet to have it processed. My account was verified months ago, and Play OJO's site indicates 11hr ...

PlayOJO Casino - Non existent customer services, why is that?

Playojo has the potential to be the best online gaming casino in the market unfortunately their customer services team seems to be non existent. My ...

PlayOJO Casino - Customer support unhelpful, I just want my withdrawal so I can move on

Online gambling is a new thing for me so decided so signup when I saw this website advertised.Unfortunately, the experience has been miserable. ...