PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Unable to access account and make withdrawal

I am unable to access my account and make a withdrawal of my balance on PlayOJO.Whenever I attempt to log in I receive the error:"There was hiccup ...

PlayOJO Casino - Withdrawal tech glitch

I've attempted numerous times trying to withdrawal my winnings from my Playojo account with no success. After verifying my bank info to withdrawal ...

PlayOJO Casino - Payment still pending

I've withdrew £4900 over 24 hours ago which I was told I would receive and it would be processed within a few hours! Nope it's still saying pending. ...

PlayOJO Casino - No response from customer service team

I’ve been trying to get in touch with customer services via email and live chat with no success.I just want someone to speak to me so the ...

PlayOJO Casino - Withdrawal issues due to verification problem and no response from the casino

I have submitted the relevant documents for verification but haven't received any emails, I have tried chat but haven't had a response on there for ...

PlayOJO Casino - Documents verified only to be asked again

Hi my username is < removed >.I uploaded my I.d and card payment documents on the 17/11/23 and they were both verified on the 18th I still have the ...

PlayOJO Casino - Withdrawal stuck on pending

Withdrew £1100 it’s since been stuck on pending. I had same issue start of the year with another large withdrawal but done all the verification etc ...

PlayOJO Casino - Game error causing incorrect game deduction

I submitted the following email to the PlayOJO support team email address provided last Wednesday.Dear supportI went to play the Fairie Nights slot ...

PlayOJO Casino - Am I being scammed

I have won £1000 on Playojo. My username is < username removed >. I withdrew this money nearly 48hrs ago into my PayPal account. Since then I have ...

PlayOJO Casino - Withdrawal playojo

Hi there, I have been playing this site since feb 2023 I have finally won enough to withdrawal (1500). I am no longer able to sign in I am fully ...

PlayOJO Casino - No response for days over both live chat and email

They emailed me saying I need to send them details to verify my identity for the Apple Pay I used to deposit in order to carry on processing my ...

PlayOJO Casino - Missing deposit and casino is not responding

I deposited £50 through instant bank transfer 3 times 1 was credited 1 was declined and 1 was taken from my bank and never put into my balance. I’ ...

PlayOJO Casino - Account Deposit Missing

I deposit via PayPal on 27th October 2023. The funds have left my PayPal account but my balance has not been updated on playojo. Where is my deposit? ...

PlayOJO Casino - 24hrs and still pending

I was lucky enough to win £200 on star clusters so I withdrew just after midnight on the 27/10/2023.I have had no issues before withdrawing they have ...

PlayOJO Casino - Proof of address approved and declined

I have provided multiple bank statements in multiple formats as my proof of address and made sure they meet all the requirements that were specified ...

PlayOJO Casino - Withdrawals form August and September have not arrived

I have been going in an open endless loop with email support and I need to resolve this issue. In July, they had successfully sent me two withdrawals ...

PlayOJO Casino - Locked out of account after trying to withdraw

Hi there,I have recently had a £2000 win at playOJO. I have never played there before so I uploaded the requested verification documents as I tried ...

PlayOJO Casino - Delay payment of 5000 pounds and no response

Dear PlayOJO Support Team,I hope this email finds you. I am writing to express my deep disappointment with the current state of service I have ...

PlayOJO Casino - Multiple verifications and no response for a week

I have been trying to withdraw £595 from playojo for the past 3 weeks. Their customer service has now stopped responding to my emails. They asked me ...

PlayOJO Casino - I can't withdraw money from my account

Dear Sir / Madam,I am writing to you to raise an issue about: GambingThe issue that I have experienced was: Well I try withdraw, it’s saying I need ...

PlayOJO Casino - Managers are replying with huge delays 2--3 days

PlayOJO doesn’t allow me to upload documents as the option on their website “upload documents” says “under review” for 3 days therefore I ...

PlayOJO Casino - Free Spins Not Credited From Daily Tournament

Hi I came 3rd in the £500 Legendary Daily Reel Spinoffs on 13/09/23 which resulted in 50 mega spins at £1 each being credited the following day, ...

PlayOJO Casino - They are withholding my money and not answering to my emails

Hi, my name is Andrew and I have been trying to withdraw money from my Playojo account for well over 4 weeks now, in fact the ...

PlayOJO Casino - Unable to withdraw and support giving the runaround

I've been unable to withdraw my funds for 8 days now. My documents are verified and the site will not allow me to click any options to withdraw. Chat ...