PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Declined payment through AApple pay

Now my THIRD complaint to playOJO since the other didn’t have enough detail. I withdrew £600 into my Apple Pay account on Sunday the 22nd at 9:17am ...

PlayOJO Casino - Casino do not reply at all either to my withdrawal or verification

On the 11th of Jan, I got an email saying need id. I sent all IDs I have, bank statements, government letters, and birth certificate, but no photo id ...

PlayOJO Casino - Withdrawal and account verification troubles

Hi there,I am trying to withdraw for few days and have been contacting via email and chat. I have received last email that my documents were verified ...

PlayOJO Casino - Withdrawal pending issue

Opened an account on 31/12/2022, made a withdrawal of £60 the same day, at this point asked for no verification, this transaction was pending for 4 ...

PlayOJO Casino - Withdrawal on play ojo still pending

I am fairly new to ojo. Was verified a few weeks ago and have made around the same amount of withdrawals to deposits. I requested a withdrawal of only ...

PlayOJO Casino - Withdrawal has not yet been sent

So I have uploaded all documents and all have been verified.I had a little win of £2,000 on 07/01/2023 and hit withdraw, I deposited using Apple Pay. ...

PlayOJO Casino - Longer withdrawal process

My account is fully verified. Had no issues with PlayOJO before. I requested withdrawal on 05.01.2023 for £500. Today its 09.01.2023 and still ...

PlayOJO Casino - Withdrawal and banking verification issues

I'm having issues making a withdrawal of $538 from my casino account. After a couple of weeks {since Dec 23rd} emailing and uploading documents to ...

PlayOJO Casino - My withdrawal is late

Long story short won 900 yesterday, uploaded credit card document, bank statement document and provisional id and passport. These documents are still ...

PlayOJO Casino - No responses from casino

I’ve been trying to get in touch with customer services via email and live chat for over 48 hours with no success.I just want someone to speak to me ...

PlayOJO Casino - Withdrawal unsuccessful from this casino

I’m having an issue with this company for a withdrawa.I received an email saying it has not been successful to withdrawal my money via Apple Pay but ...

PlayOJO Casino - No verification or withdrawal updates

I made a withdrawal request on the 2nd jan 23 for £1200 I’ve uploaded passport, driving licence, as well as council tax, Site says email with be ...

PlayOJO Casino - Withdrawal process taking too long

When you withdraw on the site it sais aims to process withdrawals in 2 hours for fully verified accounts. 2 days later still haven't received my pay ...

PlayOJO Casino - Waiting for withdrawal and ignoring me

I’ve been waiting for a month for my withdrawal to be processed, I’ve emailed everything across what’s been asked for, my bank details etc, and ...

PlayOJO Casino - £900 withdrawal still not processed after 4 days

I have made a £900 withdrawal on the 30th december 2022. This is still pending after 4 days. Spoke to numerous customer service no help. They have ...

PlayOJO Casino - Over 36 hours for withdrawal to still be pending

Made a withdrawal of £700 on 30/12/22, still waiting over 36 hours later. I have spoken to the team using the live chat twice so far and both times ...

PlayOJO Casino - Withdrawal request disappeared from Playojo account

I have emailed multiple times and tried to use the chat feature with no response. I submitted a request for a withdrawal which was showing as pending ...

PlayOJO Casino - Withdrawal still pending 4 days later

I made a £700 withdrawal on 28th December. Since then the withdrawal has shown as pending. Its not been looked at. I am a regular player there for a ...

PlayOJO Casino - Excessive withdrawal time

I made a withdrawal of £1000 on 28th December 2022. The withdrawal has not been processed despite me having been in touch with an agent via the chat ...

PlayOJO Casino - Not responding, funds stuck

After reaching a certain amount of money in my account at play ojo. They have stopped me withdrawing or depositing asking for a document to be ...

PlayOJO Casino - Delay of 4 days for £5,000

I requested a withdraw 4 days ago for £5,000. I noticed that as I had not made a withdraw before they required documents, both of which I sent and ...

PlayOJO Casino - Withdrawal request for £300

Submitted a withdrawal request for £300 on 23/12/2022. Submitted my ID (passport) which was approved on 25/12/2022. Still not had winnings paid back ...

PlayOJO Casino - Problems withdrawing delay in processing

My withdrawal is pending after more than 24 hours despite the site stating withdrawals only take a couple of hours. My account is fully verified. This ...

PlayOJO Casino - Cancelled withdrawal without explanation, $2,104

All my verification documents have been uploaded and approved. My withdrawal, in the amount of $2104, was submitted; however, after 4 days I received ...