PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Delayed €2,200 withdrawal

I provided all the documents to verify my account and received an email saying they were accepted. I have tried to make a withdrawal of 2200 euros and ...

PlayOJO Casino - Troubles with blackjack winnings

Hi,In my last game, Play Ojo live Blackjack, I have put 100000 SEK Bet and I won. My balance should be 200000 SEK. But It doesn't show the balance as ...

PlayOJO Casino - Withdrawal from nearly 3 days ago still not processed

Withdrew on 19th May a small £142 using payment method trustly which is an instant service. I have used this many times (over 10) all being instant, ...

PlayOJO Casino - Withdrawal with no reply from customer service team

I won 1000 on the 9/05/22 and immediately started the withdrawal process. However, I have still not received the amount and have tried to contact ...

PlayOJO Casino - Account Unusable, Zero Communication&Support

Hello,I created an account with PlayOJO on, I believe, Tuesday 10th May. I've deposited around £250 but on Thursday 12th May at around 11:15PM I ...

PlayOjo Casino - No response from customer service over a prolonged period

I’ve been trying to get in touch with customer services via email and live chat over 3 days with no success. I just want someone to speak to me so ...

PlayOJO Casino - No response no withdrawal

I wanted to make a withdrawal but playojo asked for identification to be sent. I did this, and received confirmation by email that all my ID was ...

PlayOJO Casino - Withdrawal still pending after 1 week, no communication at all

I made a withdrawal on Thursday 28th April and received an email on Friday 29th April to notify me that my withdrawal could not be processed using the ...

PlayOJO Casino - Withdrawal transaction identification code issue

Withdrawal CTK #765404 I made a withdrawal over a week ago in the 6th may 2022 noticed my withdrawal had been processed on my play ojo account but I ...

PlayOJO Casino - Spins packages removed from my account unlawfully

After purchasing 2 spins packages from kickers menu. A 20$ and a 36$ kicker for ninja master on the 5th of May. They removed them from from my account ...

PlayOJO Casino - Surprising account lock, no adequate support

lI recently opened an account with PlayOJO making two PayPal deposits of £50. Enjoyed playing the slots for a day or so and found the software and ...

PlayOJO Casino - Account has been locked, cannot even access account details

I made one single deposit of £50 and sent in verified documents was playing for 12 hours no issues then get a pop up saying we need to talk to you ...

PlayOJO Casino - Withdrawal not being processed and being ignored

Withdrew £900 over 24 hours ago through PayPal still not been processed. Have sent 3 emails no response. Have tried the chat over the space of 8ish ...

PlayOJO Casino - Two weeks no payment £157

I made a withdrawal on the 9th April, I was asked via the site to provide, bank statements, card image and ID. These were all accepted.I contacted ...

PlayOJO Casino - Several different withdrawal issues

I withdrew £49 over a week ago and was emailed to provide further details before the withdrawal. I sent these details, however, have not received the ...

PlayOJO Casino - Withdrawal hasn't go through

I withdrew 300 at 12 in the afternoon yesterday still hasn't gone in over 24 hours. Customer service is a nightmare, no response on live chat or email ...

PlayOJO Casino - Loyalty Gift MacBook order cancelled 4 months of waiting

I opened my account September 2020. Between Then and the next two months I had 40,000+ Canadian in deposits and losses around the same. I was asked to ...

PlayOJO Casino - Funds Held without reason

Requested a withdrawal from my playojo account. The casino requested me to submit a screenshot of my payment system which I did and the casino sent me ...

PlayOJO Casino - Cannot withdraw or play

I have been playing OJO for a few months now and had never won anything until recently. I will say they are a great casino with fair rules, kickers, ...

PlayOJO Casino - Side bets winning not paid

On the 13th of November, I won 190 pounds on side bets on blackjack but the dealer made a mistake and the game was cancelled. I immediately contacted ...

PlayOJO Casino - Not received my withdrawal and very poor communication

I recently requested a withdrawal from my account to the sum of $4000. This was initiated I believe on Saturday 6th November and was actioned and ...

PlayOJO Casino - I am being ignored by customer services regarding a withdrawal of £300 that I have not received

I made a withdrawal of £70 on the 22 October. No problems with that one, it was in my bank account the next day. I made a further withdrawal of £300 ...

PlayOJO Casino - Reversed Withdrawal and No Communication for over 48 Hours

Hi there,On the 3rd of October my withdrawal of £75 was confirmed via an automated email from PlayOJO. The withdrawal request was then reversed on ...

PlayOJO Casino - Delayed Withdrawal over 4 weeks

I made a 228.43 € withdrawal on 1 September at PlayOJO. And already 4 weeks and some days have passed but I still have not received my payment. I ...