PlayOJO Casino Complaints - Withdrawal & Other Problems

PlayOJO Casino - Verifying issues, emails both sent well over 1 week ago

I submitted my documents months ago, but had emails back "your documents have been verified". When I go to withdraw my small amount of winnings it ...

PlayOJO Casino - Help me please to verify my account and withdraw my funds

Dear PlayOJO Team,I am writing to express my disappointment and frustration with the delays in verifying my account and allowing me to withdraw my ...

PlayOJO Casino - Cannot withdraw funds, sent 2 emails on the 25/4/23

I am unable to withdraw funds of £850 as it’s saying documents required, all documents have been submitted and confirmation of verification and ...

PlayOJO Casino - Withdrawal still pending and no reply from chat or social media

Requested a withdrawal and it's still pending.No-one answers chat or social media or any updates. Used to be brilliant at responding and processing ...

PlayOJO Casino - Verification is not being completed

After winning a small amount of money and looking to withdraw some, I was asked to verify my ID, I did this and was then asked to show proof of ...

PlayOJO Casino - No response over documents

I've won £500 from the site. I was asked to upload documents which I did and I fully understand.But when I asked for extra support due to my passport ...

PlayOJO Casino - Non return of stake and winnings

I was a new customer to OJO registering and depositing on 12 February.I deposited £650 over two days and played this up to £820 which I applied to ...

PlayOJO Casino - Withdrawal of £300 and verification delay

I have won £300 on PlayOJO but it won't let me withdraw funds. I have uploaded documents but still says verification needed. I have tried emailing ...

PlayOJO Casino - No response from casino on verification and withdrawal of $1,000 NZD

Hi there, I am trying to verify my account at PlayOJO and do a withdrawal of $1,000 NZD but I'm not getting any response from the casino. They 24/7 ...

PlayOJO Casino- No response from casino about credit card verification

No response from PlayOJO Canada about verification of a credit card that I have verified in the past, has been almost a week now that I have been ...

PlayOJO Casino - Unable to withdraw and no contact from casino support

I am very upset I have sent over my Id and proof of address and won and am unable to take out the money, I have sent them proof of my bank card and ...

PlayOJO Casino Casino will not verify documents for withdrawal

I am totally fed up and so frustrated at the actions of PlayOJO. Once I was a very happy loyal customer and now I am wondering if I will ever be paid ...

PlayOJO Casino - No answer from chat or email about 110gbp

I withdrew £110 yesterday at around 2:30 pm and it’s still showing as player pending, I’ve asked chat and no reply like always as well as email ...

PlayOJO Casino - Verification Problems getting no reply's

I have been trying to make withdrawal for nearly 2 months now and am getting nowhere.I Have supplied all the requested documentation which has been ...

PlayOJO Casino - Delayed payment of 290GBP

Hi I won £290 on ojo, I tried to withdraw this and I was told my documents needed uploading. I was told what was needed and I uploaded straight away ...

PlayOJO Casino - Documents & withdrawal silence

I was asked to verify my account and did so and I got a email a week today saying all verified . I’ve since this won a few times and it won’t let ...

PlayOJO Casino - Unable to withdraw after verification has been confirmed

I have attempted to withdraw £300 from my account today and Ojo is asking me to verify all details yet again. I did this back in February when I had ...

PlayOJO Casino - Verification and withdrawal issues of 900 pounds

HiI have £900 in my play ojo account and it won’t let me withdraw it. I have verified my address, bank car,d and identification and it still won’ ...

PlayOJO Casino - Can't withdraw from my account

I uploaded my driving licence as verification of my ID and address, I received a confirmation email of my documents verification success on the 11th ...

PlayOJO Casino - Delayed payment I am scared I got scammed

So basically I made a 5000$ withdrawal 24 hours + ago and my account has been verified for months now. Usually on other websites my money would ...

PlayOJO Casino - Registration Details Required

I emailed support on the 1st April and followed this up with an email on the 4th April.I have been asked to verify my registration details to complete ...

PlayOJO Casino - Verification and withdrawal issues

Hi I won 12,696.50 and after being asked for ID I withdrew the maximum allowed of £5000 then my account was restricted until I sent funding evidence ...

PlayOJO Casino - Withdrawal not processed

I’m still waiting for my withdrawal of $1000 CAD. Tried chatting with the support team and emailing and I’m not receiving any responses. My ID was ...

PlayOJO Casino - Waiting for days to verify documents

Hi, I am still waiting days for a response after uploading my documents to get verified so I can make withdrawals. I have tried to contact them on ...