Novibet Casino Complaints - Withdrawal & Other Problems

Novibet Casino - Withdrawals not being processed

Hi,I made a withdrawal exactly a week ago, on 19/02/2020, and when I check my account it has not even been processed and it is still possible to ...

Novibet Casino - Payment delayed for weeks

On the 04/09/2019 i signed up to Novibet casino and deposited £250 as part of the welcome bonus they were offering. I used this cash to play slots ...

Novibet Casino - Withheld winnings, no resolution after months of waiting

Novibet Incident Number 2019101401Hello,I hope you may be able to assist me with this complaint. On the 17/06/2019 I signed up with Novibet and their ...

Novibet Casino - Frozen account and no access to my withdrawal balance

i joined this site on 23/10/19 and had to fully verify my account before i could even deposit. However this is fine the problems started when i made ...

Novibet Casino - Delayed verification and account blocked

I created my novibet account 19th of November. To make 1st deposit, I had to verify my account and all my documents were accepted.I played a session ...

Novibet Casino - Casino Delaying Payment

I had registered to Novibet and deposited £250 on the 03/08/2019 for their 100% matching casino bonus. The same day I sent off my appropriate KYC ...

Novibet Casino - Account deactivated for over a month now

On the 07/09/2019 I opened a Novibet account after hearing good things about the casino, I deposited £250 and received a £250 bonus, I played a few ...

Novibet Casino - Deactivated account winnings with held pending lengthy investigation

On the 21st of September 2019 i registered with Novibet. Before I was allowed to deposit I had to have my account verified. Once my account had been ...

Novibet Casino - Investigating my account for 25 days after 64k win

I am writing to you to raise a complaint about: Novibet I opened a Novibet account on the 9th May and hit a win 64k win which was fully wagered, I was ...

Novibet Casino - Account locked and no info for well over a week now

My account with Novibet is blocked, I am unable to sign in, and cannot get any information from the live chat service. It has apparently been passed ...

Novibet Casino - Issues with prolonged verification

I opened an account with Novibet on the 5th June, received a confirmation email from them so I therefore deposited £200 into the account. On the 13th ...

Novibet Casino - Withholding £38,000 Winnings

I played at this casino for the last month. On the 3rd June I finally got a win. I managed to get the money up to a huge £38,000 and withdrew in ...

Novibet Casino - Extra verification hoops keep being added to delay withdrawal

I joined Novibet 5/6/19 - as a UK resident you are now required to be verified before playing and as such novibet asked for ID / proof of address ...

Novibet Casino - Refusing to pay after being fully verified, won't give a reason why

I had a win of £9k odd which meant I had a cash balance of £9,137 which I won using my own cash so did not even use their bonus they were offering. ...

Novibet Casino - Stalling on a £105 withdrawal

Hi I deposited £30 and another £60 on the 6th April 2019. Then won £105 on the 6th April i withdrew this money I then had to authenticate myself so ...

Novibet Casino - Delayed PayPal Payment

Like so many other players, NoviBet still haven't processed a number of withdrawals to my PayPal account, claiming technical difficulties. I've asked ...

Novibet Casino - Delayed payment due to technical issue

I don't like to complain but I have tried nearly 3 days to resolve via live chat, I have 2 withdrawals pending and they are being delayed due to " ...

Novibet Casino - Delayed £8,250 withdrawal claiming PayPal issues

I recently joined this casino and verified my account. I won £8250 and then tried to withdraw to my PayPal account but was told they had a “ ...

Novibet Casino - Constant Payout Delays

Hi I had a substantial win on 25/3/2019 and cashed out. I have had an additional win on 29/03/19. I cashed this out as well. I have been delayed and ...

Novibet Casino - Delayed withdrawal due to technical difficulties

HiI made a withdrawal request on the afternoon of 23rd March via PayPal. To date I have not received the funds. Whenever I contact Novibet to discuss ...

Novibet Casino - Won't pay me my winnings, not responding to emails

I deposited £250 and received £250 casino bonus, i checked the terms carefully to ensure i 'followed the rules'. I was lucky enough to go on to win ...

Novibet Casino - Delaying withdrawal by over two months

Dear AskGamblers,I signed up to Novibet on 26th October 2018. I deposited £250, wagered some of my cash balance, hit a win and forfeited my bonus so ...

Novibet Casino - Delayed payment of €5,172

I made 5172 € skrill wihdrawal 10 days ago and the wihdrawal haven't been processed yet. My account is verified and I have talked to live chat two ...

Novibet Casino - Won't pay winnings or reopen account

i won the sum of 685 from novibet. My account was fully verified 12 days ago which I have the email to show. 3 days later I still hadn't received my ...