Maria Casino

Item: Maria Casino
Rating: 7.6
Author: Irena D.

Maria Casino

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Our Rating CasinoRank

7.6/10

CasinoRank

Player Rating 62 reviews

6.1/10

62 reviews

Complaint Response 11 complaints

2 days avg. 11 complaints

What we like

Wide variety of games
24/7 support via live chat, phone, and e-mail
Available in InstaPlay and Mobile version
Proven fair by TST and eCogra

What we don’t like

Players from several other countries not accepted

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Irena D.

Maria Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.mariacasino.com

Established

2007

Licences

Malta Gaming Authority, Swedish Gambling Authority, Danish Gambling Authority, Estonian Tax and Customs Board

Company

Kserol P.L.C.

Affiliate Program

Kindred Affiliates

Languages

English, Finnish, Norwegian, Estonian, Swedish, Danish

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

ClickandBuy, MasterCard, Neteller, ewire, Visa, Skrill, Diners Club International, iDEAL, Swish, Apple Pay, Trustly, Bank Wire Transfer, Paysafecard, PayPal

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller, Visa, Skrill, MasterCard, Trustly, Apple Pay, PayPal

Withdrawal Fees

Withdrawal Limit

No Limits

Currencies

Croatian kunas, Czech Republic korunas, Euros, Hungarian forints, Norwegian kroner, Polish zlotys, British pounds sterling, Swiss francs, Brazilian reals, Romanian lei, Swedish kronor, Bulgarian leva, Canadian dollars, US dollars, Danish krone

Verification Speed

0-72 hours

Pending Time

48 hours

Withdrawal Times

E-Wallets 24-48 hours
Crypto Currencies Not offered
Bank Transfers 3-5 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, GTS, Nyx Interactive, Play'n GO, IGT (WagerWorks), Jadestone, Blueprint Gaming, Quickspin, Relax Gaming, Push Gaming, Red Tiger Gaming, Pragmatic Play, Nolimit City, Big Time Gaming, Thunderkick, Hacksaw Gaming, Yggdrasil Gaming, Playtech, Inspired, Stakelogic, Lightning Box, Elk Studios, Atomic Slot Lab, Indigo Magic

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Yes

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Maria Casino is an online casino that offers a customized gaming experience. The site is sleek and clean, designed to provider players easy navigation and access to all features. This is a reputable NetEnt casino offering state-of-the-art casino games, however, they are also powered by other leading software providers including Microgaming, Play'n Go, Quickspin, Blueprint Gaming and Evolution Gaming to name a few. The casino is licensed and regulated by the Malta Gaming Authority and Swedish Gambling Authority.

Restricted Countries and Territories

Due to strict rules and regulations Maria Casino is unable to accept players residing in the USA, Australia, Denmark, France, Hong Kong, and several other countries and territories tat can be found in the Casino Details Section bellow.

Mobile Gaming

Players that enjoy gaming on the go can load up Maria Mobile Casino on their compatible iPhone, iPad, or Android device and log in with their account information instantly. This mobile casino gives you the opportunity to play different slots and table games regardless where you are.

Security and Fairness

Unibet takes great care to keep its players safe. Whenever you submit any personal or financial information to the casino, it is encrypted with 128-bit SSL technology.

Furthermore, the casino games available on the casino are all regularly audited and proven fair by independent audits including eCogra and TST, and players can rest assured that they will get a fair game.

Support

Maria Casino have a professiona customer support team that is at players' disposal 24/7. In case of any questions or issues, players can get in touch with a representative through live chat feature at any hour of any day directly through the casino website. Alternatively, they can give the casino a call. Additionally, Maria Casino handle support inquiries through email as well.

Virtual Games

Players at Maria Casino can enjoy a wide selection of casino games. Naturally, their video slots selection is the biggest and offers players popular titles such as Starburst slot, Guns N' Roses slot, Flowers slot, Immortal Romance slot, Troll Hunters slot, Second Strike slot, and many more. Those players that hunt for jackpots can enjoy games such as Major Millions slot, Mega Fortune Dreams slot, The Dark Knight Rises slot to name a few.

Table games lovers can make a pick between different variations of the classic casino games of Blackjack, Roulette, Baccarat, Caribbean Stud, Pantoon, and many more.

Video Poker players can also find games that suit their taste including Deuces Wild, Jacks or Better, All American Poker, and Joker Wild among other games.

Additionally, Maria Casino also offer a number of bingo, keno and scratch card games.

Live Casino

For everyone who enjoys the thrill of playing against live dealers, Maria Casino offer several games within their Live Casino Section. Blackjack, Baccarat, Roulette, Casino Hold'em and a couple of more games powered by Evolution Gaming are at players' disposal at any time.

Complaints

Read the complaints other players have left for Maria Casino. Learn more about complaints.

Show all complaints

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Freespins not given

I made account to MariaCasino and they had Welcomebonus of 100% for first deposit and 600 free spins. First I didn't get the deposit and I asked about it from livechat. They fixed it really fast and I got it. Then I noticed that I don't have the freespins again took contact with livechat. They said they will get back to me by email. Now I have been waiting over 2 weeks and asked several times from livechat. Everytime I get same same answer that they are trying to figure out how to add them and that they will trying to hurry with it but nothing happens.

Resolved

Withholding funds for unreasonably long time

I have decided to self exclude so signed up to GamStop but before I did that I had a balance in my account of just over £500. I emailed this casino asking for the balance to be withdraw, having already submitted verification docs. They then responded to say that my proof of address was not accepted and I should send a pdf version of my bank statement which I did on 20th June - 9 days later no response and still no money. I have sent a chaser email on the 27th June to which I have had no response. I feel like they are withholding my funds for no justifiable reason. I originally sent my verification docs on the 9th June and registered to self exclude on the 12th.

Resolved

£500

Unexpected and unfair account blocking

Hi there, For the last couple of months I’m regular player of Unibet and their sister site Maria casino(actually the only one casino I’play with When my finances allow me I play on both sites,but very often I was taking cool off time on one site and playing on the other.That happened in this case as well.Since 4th of May till today I was able to deposit my money 37times(small amounts),eventhough on sister account I took some time out 29/04-29/05).Last week I won 150pounds and today 650.As soon I won this amount I was asked to send the documents to verify my account,what is ok and then after transferring my money to my paypal my account become blocked....The reason why my account is blocked is the fact I’m on cool off till 29 of May. In my opinion this is trully unfair taking on consideration that I was able to deposit and play for the last two weeks and loosing my money!!!!It was never a case to play when the other account was on cool off.I believe that the reason why this rule was applied was the fact that I won FINALLY something.If i count all the money I deposited and „lost” when playing on cool off time would be much higher than my todays winnings.I just would like my account to be active,for me taking time out isn’t the same thing as self-exclusion.And if Mariacasino and Unibet would treat it as seriously as today I shouldn’t be able to deposit already months ago.Very unfair

Resolved

£800

Stalling my payment

I have made a withdrawal of 12000kr Danish kroner, to my bank account. I deposited with Neteller on their mobile site, but Neteller is not a withdraw option on mobile, so i choose bank transfer. After the pending period they transfered my money back to the player account because they cant pay to bank when the deposit was made via Neteller. They did tell me to go on my computer and ask for the withdraw to Neteller because this option is only valid on a PC. I dont have a PC, and therefore i cant go on their site to withdraw the money myself. The only thing i could do, was to ask them to close the account and pay me by Neteller. They closed the account and Said that their Security team will manually withdraw the money but its 48 hours ago they promised me that they would look at it. The support cant help me futher, and ask me to wait all the time and provides me with 3 different timeframes for a response.. They have a policy that Neteller withdraws are made within 12 hours, but i have waited over 48hours without answers

Resolved

kr12,000

Verification going on for 7 days, delayed refund

When I signed up with this casino I didn't realise they were part of the unibet brand so proceeded to deposit and play. After a few days my account was suspended due to having already self excluded from unibet. To be fair Joanne and Debbie who I've been in email contact have been very good stating I would get my deposits back as I shouldn't have been allowed to deposit in first place. I've provided every bit of documentation which was verified, They said last week they can't make payments back to the card method I deposited with so asked if I could send my bank details( sort code,account number, ibank number), Which I done last Friday, All I've got back since is please be patient we're dealing with your request. Surely it would take 30 seconds to check this

Resolved

£300

Account suspended for 'Bonus Abuse' without any justification

Hi Team, I signed up to Maria casino on the 5th of may and was asked to provide evidence to verify myself. All was done so and then I was able to deposit. At which point on the 16th May I did so taking part in the deposit bonus which was £100 for 100% bonus of £100. This was locked in and had to be wagered to the value of £3.5k. So on I trudged. Firstly using spin spinata for a brief period. Then moving onto castle builder where I span most if not all of the required wagering. I then played a few other slots wild antics and a few others of which I cannot remember now as the account is suspended. I maybe wagered or span through another 200/300 pounds worth of spins. So at this point I had £600 I wagered until I got to a round figure. I checked the bonus and it had been fully done and the funds was withdrawalable. So I before I went to withdraw I noticed I was asked to provide fither proof of my PayPal account of which I done. This was supplied on the same day as everything else happening 16th May. I then spoke to the live chat team on several occasions as it was remaining on pending approval. All of which they said I had to wait for approval. Sunday comes and I am asked to provide even further evidence. A selfie with passport, more documents and proof of address. Again I obliged and sent them in Sunday and was asked to wait for an update. Today 23rd May I receive an email saying my account is suspended. I speak to live chat and they inform me it's for bonus abuse. I mean I have read the terms of this and there was no games in an exclusion list or any terms that I could see that would suggest I have done anything illI have never had an account with them and I was using my own personal devices I never at any point signed in through another device other than my phone and tablet both on mobile data not a shared wifi or anything. I have asked further for details and for this to be reviewed with Maria. I received a generic response of this won't be re-reviewed and our team have come to this decision. Only my deposit will be refunded. So the goal I had in there is £600 including initial deposit. So £500 of winnings.

Unresolved

£500

Will not let me use my own money nor refund

I joined Maria Casino, this was very difficult, seems to me like I did everything they wanted at least 3 times. This was in January 2017, I played only Mega Fortune, I put in 1000 Swedish kronor, and then 600. Then near the end of March 2017, Maria Casino had a warning posted, that said I couldn't get into my account or play unless I accepted new rules. I started to read these new rules and came to a part where they stated that even if I didn't play one month that they were going to charge me a fee. I wrote and told them that I would never accept that, and that they could close my account. Since then they asked me to re- verify, they asked if I wanted to reopen my account, ( here they totally got everything mixed up) I verified at least 3 times more, and still no money. I tried to make a with drawl without success, they tried to get me to verify again, I did so every time they have asked. I believe that the money I have left I should be able to use under the conditions it was put in, I have a chance to win and that money would be real money. I believe that I have 200 Swedish kronor in cash and 1200 in what they call something else, however I can play for all of this and could possibly win a jackpot. There are no more facts, so you can't ask for more this is it. I can't give you anything from my account because they won't let me in.

Unresolved

kr200

Slow verification, poor customer service

I have registered at Mariacasino and I won a decent money on slots. (330euro) I made a withdrawal on 8th of April, but they want to verify my account. Ok, I uploaded my ID card, and a bank account statement on 9th of April, and my account is still on verification. I have contacted the Customer support three times, but they can't tell me any timeframe, just be patient. I don't understand this slow process, because I'm also a member of Unibet casino and Bet365, and there weren't any problems with the withdrawals. All details are valid, and the account and bank card is my own. My withdrawal is on hold for 4 days!

Resolved

€330

Giving me the runaround with small withdrawal

First i want to say, its not a bad Casino. But what happened today, that is totaly absurd and ridiculous. I am a member of Maria casino for a few weeks. I played a lot, i lost some money, i win some money. When i gave my withdrawal, there was never a problem. Till today. I made a withdrawal of 140 eur. The withdrawal was processed. And then the next day (today), money was returned back to my gaming account. The reason for that was, the BIC(SWIFT) code of the bank is not correct. And thats why all my withdrawals are rejected and returned back to account. So, i made in past probably 20 withdrawals, always with the same BIC number, because the Bic number of your bank nevers changes, its always the same. So always without problem, and suddenly now my banks Bic number is not correct. I mean, are they for real? I paste them a link to official page of my bank, where its black on white written the BIC CODE. I was explaining them on chat, to their support, that BIC number is always the same. They keep tellinh me its not, and i need to change it. CHANGE TO WHAT? i cant just make up in my mind some BIC number. Their support is really unhelpful, and really rude. After they told me i need to change my bic number, they said they dont know to help me, and they just disconect from chat. I mean, this is how you treat your customers? They some customer support guy told me i can deposit money with Skrill, and wager that money, and then withdraw money with skrill. I deposited 15 eur, i lost them on roullete. And then I make a withdrawal, and what happens, money come back again to my account, and some girl on support said, i cant withdraw with skrill. So, because of them, i lost another 15 eur of my money, because they dont know how to advice and help. So, conclusion, i want my money back, i am making withdrawal again, with the same Bic number, because no other Bic number exists. I wanted to go to a chat again, and now they dont even accept me, they just show me the same message all the time, that i am 1 in queue. They probably see who is connecting, and thats why they dont want to accept me on chat. Again, what a rude support. I just cant believe, you make 20 withdrawals, with the same informations about Bic number, and all other numbers of account and everything. Then suddenly they start to reject pay outs because they made up in their minds that my Bic number is not correct. So i want this to be solved. With your help. Thanks.

Resolved

€140

Accound suspended with my money in it, no reason provided

Hi guys, I signed up in maria casino a couple of weeks ago. I played for two days until I sent my withdrawal request. A few days after my withdrawal request, I was no longer able to log into my account and received an email that my account was suspended. I tried to contact Maria casino but the support person told me that I was not welcome in their casino. They didn't give me a reason why they closed my account and why my account was suspended. I have been trying to resolve the issue but no success so far. I will be thankful if you could help me with that. I currently have 2800 GBP locked in the website. Please let me know if I need to help you with anything furth

Resolved

£2,800

Maria Casino Complaint Stats

Resolved 9 / 11

Avg. Amount $793

Avg. Complaint Duration 5 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

6.1/10 ● 62 reviews

Top reviews from our players

Mahamedau

13 years ago

If I understand everything correct, Maria casino is a sister casino Unibet casino and I pretty sure that Unibet casino is nice, so I of course join Maria casino. After reading their term and conditions I find that my country players can not get any bonuses on Maria casino, but no problem, playing without bonus sometimes very nice for you, you can play any game, have no any restrictions, and can cashout any time you want without any need to clear wager.

So I made deposit of 70 euro, its a bit big deposit, but without bonus it is ok. So I start with my one of the favorite netent slot reel steel, its very similar to microgaming break da bank again, and can give you a lot of money. So I start bet with 0.45 euro only, because do not want risk very much. I get feature fast, but it pays around 200x, I know this is nice and cool result, but when playing slot like this I always wait something like 1000x, anyway, now I had 140 on my balance and I double start deposit which is nice result. But of course I decided not cashout, because I only start playing! I continue my trip in Maria casino with trolls slot, get there freespins around five times, but my balance still was on around 150 euros, not a big earn, but I had good playtime and nice entertainment, but I still want to made 200 euro and then cashout. Made 50 euro I decided in jack hammer slot, and start doing this with 1 euro bets, and after around 20 or 30 mins in freespins I win 100 euro, and this made my balance 220 euros, which I immediately cashout.

Nice play, nice win. Money come to me in 18 hours without request of documents or anything like this.

Here goes my marks for maria casino:
Software:10/10 I love netent guys
Support: dont test it
Cashouts: 9/10 18 hours , no docs.
Bonuses: 0/10 bonus banned
Total: 9/10 very nice netent casino

cocopop3011

13 years ago

Maria casino is brilliant, I really enjoy playing here. It is powered by Net Ent software. If you have read any of my reviews here at Ask Gamblers you will know that some of my favourite games of all time are on the Net Ent software, There isn’t a massive number of slots but I do believe the saying 'Quality not Quantity' is spot on when it comes to Maria. There isn’t only Net Ent slots here though they have recently added a new slot that you see at Micro Gaming casinos which is 'Immortal Romance' and also from the Playtech Casinos another new one they have added here is 'Bay watch', both are great slots and fit in really well here.

When you sign up to Maria which has the casino and also Bingo which uses the Virtual Fusion software you receive 20 free spins, they are instantly credited to your account after registration. I received my 20 spins on Jack of the Beanstalk. All pay lines are active during free spins with a minimum bet per line of 1 coin 1p. Any winnings then go into your bonus fund and you have 7 days in order to meet the wagering requirement for it to be transferred into your cash balance. The only thing is you can only play a selected number of slots with your free winnings, saying that mind there is loads to choose from, there is a link on the site which shows you what spins your free money is valid on. You will not be able to play any of the other slots with this money until you have fulfilled the wagering. It is really easy to check your progress too all you need to do is click on your active bonuses and it gives you a percentage bar on what you have wagered so far.

To be honest what I have already mentioned is pretty standard for a lot of casino promotions but what I think makes Maria Casino different from the rest of them is they offer all existing players, the ones who deposited and also the ones who have not deposited 20 free spins EVERY WEEK! Throughout the week they have a voting poll between two of their selected slots, players vote for their favourite out of their two each week and which ever of the two has the most votes becomes games of the week the following week. This then credits every player with 20 free spins on it! And this is every week. You have to make sure you opt in for this promotion you can do this at any time. If you do not want to vote yourself it doesn’t matter you will still be eligible to receive the free spins every week but you will need to email customer support so they can tell you what the game of the week is.

Maria offer players who are making their first deposit an instant match of 100% and the great thing about this is the minimum deposit required is only £4! Bargain. You can also choose to play this at their casino or in their Bingo rooms and it comes with a wagering requirement of thirty times before you can make a withdrawal.

I highly recommend giving this a casino a go, it is expanding every week and the new games they are adding are just getting better and better. They have new promotions every week and I really feel that this casino will appeal to all players and has something for everyone.

Maria Casino News

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Big Win A €4 Million Jackpot Pays Out Yet Again on Mega Fortune Dreams

NetEnt’s Mega Fortune Dreams Slot yet again lives up to its name! A player at Maria Casino has just won an incredible €4 million. It’s yet another life-changing moment that one of NetEnt’s popular online slots has delivered! Join Maria Casino today and you could just make it in to the Hall of Fame too. The life-changing spin NetEnt are determined to end this year on their high as their Mega Fortune Slot delivers a win that make dreams come true. A 62-year-old online casino player from Sweden is already making plans for the future as he scooped a truly amazing €4,019,671. “Just think how many of your dreams could come true with that amount of money in your bank” The Swedish player is the second multi-millionaire in just two weeks for NetEnt. The win followed a near €11 million windfall from yet another of NetEnt’s popular games, their Hall of Gods Slot. The player at Maria Casino admitted he was left speechless after the win but did manage to comment “A lot was going through my mind, but I think I just managed to get an ‘’OH’’ out of me. Now I will take care of the most important thing, which is my family. They have been an enormously supportive for me throughout the years so this is my time to give back.” Simon Hammon, the Chief Product Officer over at NetEnt also commented “This is why we do, what we do. We’re delighted that a NetEnt game has helped create yet another multi-millionaire and gives another fantastic casino the opportunity to reward their loyal players.” We’d like to say huge congratulations to the player who’ll receive their winnings just in time for Christmas! Become a member of Maria Casino If you’re thinking of trying to hit a dream win, why not join Maria Casino and give it a go. As a new player, you’ll have a choice of three casino bonuses along with free spins to match. Here’s the welcome bonuses you can choose from: Sign up and make your first deposit to enjoy a 150% bonus up to £60 + 40 Free Spins on Starburst or Make your first deposit and claim a 200% bonus up to £20 + 40 Free Spins or Make your first deposit and get a 100% bonus up to £200 + 40 Free Spins You’ll receive your all free spins on Starburst and you’ll get 10 free spins over 4 consecutive days. You can read our Maria Casino Review for more information.