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Maria Casino - Accound suspended with my money in it, no reason provided

RESOLVED
Complaint Info
Disputed casino Maria Casino
Reason Account closure
Amount £ 2800
Ikonabo6 United Kingdom Message
Posted on January 30, 2017

Hi guys, I signed up in maria casino a couple of weeks ago. I played for two days until I sent my withdrawal request. A few days after my withdrawal request, I was no longer able to log into my account and received an email that my account was suspended. I tried to contact Maria casino but the support person told me that I was not welcome in their casino. They didn't give me a reason why they closed my account and why my account was suspended. I have been trying to resolve the issue but no success so far. I will be thankful if you could help me with that. I currently have 2800 GBP locked in the website.

Please let me know if I need to help you with anything furth

AskGamblers
Posted on February 3, 2017

Dear Maria Casino,

Please let us know if there's some update regarding this case.

AskGamblers
Posted on April 24, 2017

Dear @Ikonabo6,

AskGamblers Complaints Team have been informed by Maria Casino management that your complaint is successfully resolved. Please confirm so that we could close this case accordingly. Please keep in mind that in case you fail to provide feedback within the given 96-hours time frame available for response we will consider your complaint as resolved and it will be closed accordingly.

Thank you for your cooperation.

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