I have had a pending redemption for over a week now. They said I am fully verified so there is nothing more I can do on my end. I have emailed them many times and gotten the same cookie-cutter response. It is not the first redemption I have gotten before and I haven’t had any trouble up to this point.
Complaint Info
Dear LoneStar Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
LoneStar Casino Complaints
- 1 of 3 Resolved
- 1 day Avg. Response Time
- 3 days Avg. Complaint Duration
- 4,060 USD Avg. Amount
-
Unresolved
LoneStar Casino - Withdrawal pending over 2 weeks with no timeline
$7,600
Unresolved
LoneStar Casino - Withdrawal pending over 2 weeks with no timeline
I am submitting a complaint regarding a pending redemption of $7,600 that has now been outstanding for two weeks.I requested this withdrawal on or ...
Read more -
Unresolved
LoneStar Casino - Delayed payment with no transparency
$3,581
Unresolved
LoneStar Casino - Delayed payment with no transparency
Player ID 9746480. I am fully verified on Lonestar and have played through tens of thousands over the past few months. I have had many successful ...
Read more -
Resolved
LoneStar Casino - Delaying payment on redemption
$1,000
Resolved
LoneStar Casino - Delaying payment on redemption
I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...
Read more
Have trouble with LoneStar Casino?