Sweep Las Vegas Casino - Unpaid redemptions and double charges - Complaint Unsolved

PBNJAY81

Its very sketchy to me when a platform has very long payout delays, when they claim before you purchase that redemption is instant. Then the company does not respond to messages, but they're still changing their coin packages and sending advertisements etc.

I'm fully verified and redeemed before once, although that also took forever. The waiting isn't the worst but when there is zero communication and then I go to the store and use my card and it gets declined so I look on my statement and see I've been charged twice, twice if that makes sense. Like I made one purchase and was charged twice. I foolishly made another purchase and was again charged twice. They don't respond to messages she my bank won't do anything until the charges are no longer "pending" and they've been pending for 8 days already.

what I find even more sketchy is when I login to my account on their platform you can see both successful purchases in the transaction history and then 1 pending charge even though there are two. idk but something is way off with this one.

They need to drop the hold on those two charges that I absolutely did not authorize and they need to pay my redemption. total : $276

AskGamblers

Dear Sweep Las Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

PBNJAY81

No updates other than, I've now reported them to the Better Business Bureau, Both the Attorney General in my state as well as in Delaware, and the FBI Internet Crime Complaint Center.

from what I can tell by going off of the numbers that the my transaction ID numbers on Sweep Las Vegas, I made the first purchase at 9:53PM and that ID ends in 187, My second purchase was at 11:00PM, the same night and that transaction ID ends in 330.

This is just my own interpretation here but if your platform has let's say on average, because this is a Wednesday night ya know nothing too exciting going on on a Wednesday night but if there were 143 other transactions in the one hour between my first purchase (187) and my second (330) Your platform isn't struggling, you're not doing so badly that you are having a difficult time paying players.

143 deposits an hour, imagine how many they're getting in a day, a week, months. They're just not paying people because they don't want to in my opinion. Exit scamming at its finest.

they don't respond to support messages but are STILL sending out daily email advertisements and changing coin package prices regularly. Also they've been deeply discounting their packages so in my opinion that's just another ploy to lure in as many deposits as you can with zero intention of paying anyone who wins.

How is the not illegal? and I still see all these gaming sites advertising this casino and offering bonuses and claiming it's a legit place to play. What I can't find anywhere online, are any positive reviews.

total scam.

Sweep Las Vegas Casino - Unpaid redemptions and double charges

Complaint Info

Disputed casino

Reason

Amount

$ 276

Sweep Las Vegas Casino Complaints

Sweep Las Vegas Casino - Sweeplasvegas

Sweep Las Vegas Casino - No payout or communication

Sweep Las Vegas Casino - Company denied redemption and confiscated funds