Resolved
Resolved
LeoVegas Casino - Verification Problems
Leo Vegas are stalling my withdrawal of money which I deposited only (not winnings). I have sent them my ID verification documents. They want a photo ...
Resolved
Resolved
LeoVegas Casino - Software glitch, poor support
I was playing the slot treasure island , i spun up the bonus on a $2 spin , i then had to choose left middle or right .. i decided the middle one ...
Resolved
$250
Resolved
Grande Vegas Casino - Payout Declined
on 10 October, I withdraw $ 253 (plus $ 3 comp point) in grande vegas casinos but they refuse my request on the grounds: PAYOUT REQUEST Declined ...
Resolved
£150
Resolved
Sugar Casino - Stalling my small withdrawal for over 10 days now
Hi, I have a withdrawal in place at sugar casino, I had an email (attached) on the 23rd of October. This was confirming approval of the withdrawal/ ...
Resolved
Resolved
ComeOn Casino - How long I have to wait for a simple bonus removal?
I had been making deposits and constantly wishing for no bet bonus. Then I made a deposit of £130 and forgot to tick the no bonus option. I then see ...
Resolved
$509
Resolved
Video Slots Casino - Getting the runaround and withdrawal delay
I have previously (4 months ago) made withdrawals from videoslots.com with no problem. I had provided all my verification documents earlier and they ...
Resolved
€55
Resolved
KingsWin Casino insists on IBAN code for Australian bank?
Requested withdrawal of 55 Euro. Provided all verification documents but casino is insisting on my banks IBAN code (Australian banks do not have IBAN ...
Resolved
BTC2
Resolved
BTC Casino - Delaying my payment for 17 days now!
This casino is terrible- worst experience i have ever had! So on 10/23 i finally won a big jackpot after playing at this casino over a year (and about ...
Resolved
Resolved
Party Casino - Software glitch with Amazon Queen slot, funds stuck
i played amazon queen and got the bonus but the game froze almost a week ago now.Tried live help but just keep getting fobbed off.My funds are stuck ...
Resolved
£80
Resolved
Casino Adrenaline - Withdrawal request declined twice and missing money
Hello Askgamblers i made a deposit on casino adrenaline of £20.00 and taken the casino bonus and my balance was £40.00 i did clear wager ...
Resolved
Resolved
ComeOn Casino - Casino refuses to admit there's a problem and help
Since the day i signed up i've been unable to play 300 shields and a long list of other games on Comeon and there sister site Mobilbet. I've ...
Resolved
Resolved
Golden Euro Casino - Account verified, documents approved, but in the cashier my account restricted with no reason
Dear sir,on 23 october 2015 i sign up registered at golden euro casino with claim nodeposit bonus $15, after several time played i lucky and met ...
Resolved
€125
Resolved
Malibu Club Casino - Giving me the run around with a small withdrawal
Hello dear, hope u will help me. A month ago I registered at this casino, and I got a welcome bonus of € 25. I played with the bonus but ...
Resolved
Resolved
Royal Vegas Casino - Withdrawal Missing
I signed up to Royal Vegas a few days ago fri 30th October, i played for a few hours and after getting past the wagering requirements for the welcome ...
Resolved
£3,400
Resolved
Rich Casino - Delay tactics and holding money back
I have deposited twice with Rich Casino. And at first It seemed all good. I got offered a bonus with a deposit which I took. And after playing through ...
Resolved
€20,000
Resolved
Statusbet Casino - Stalling my €20,000 payment for over a week now
On Wed 7th October I deposited a total of €16,500 (€14,000 via a Visa and €2,500 via a Mastercard). The deposits were one after another (ie. ...
Resolved
€30
Resolved
Parklane Casino - Charging 30 euro fee for a 100 euro refund?!
I feel generally attacked by this website. It started on 27 October, 2015 when I deposited 100 euro. Despite continual offers from support I ...
Resolved
€1,000
Resolved
Sugar Casino - Stalling payment for a whole month, unable to get in touch with support at all!
I found this casino at askgambler web , i sign up on Sep 25-15 and receive a 1st deposit offer and request a withdraw of 1000 eur, up to now i had ...
Resolved
Resolved
Thrills Casino - Bonus free spins not given as advertised
i join the promotion today and didnt received any free spins at 20:00 ...
Resolved
Resolved
LeoVegas Casino - Withdrawals not getting paid to me
Why do it take forever to get my redraws and if there's that big problems to transfer to my bank why not sent it by mail they got all my details like ...
Resolved
Resolved
Planet 7 Casino - 10 days still no idea if or when I'll get my money
I won a substantial amount of money at Planet 7 casino and they told me that my money would be sent to a payment processor in 7 days. Well the 7 days ...
Resolved
Resolved
Casino Cruise - Not willing to help with my funds being played by someone else not me!
Okay where to start... I deposited 250 to play with and throughout the day I managed to get lucky and get a balance of 1800 on roulette. I withdrew ...
Resolved
$20
Resolved
Max Casino - Withdrawal is not processed for a month
I'm waiting for a withdrawal for one month now. the support tells me that I have to wait more because they don't have enough time to process all ...
Resolved
€300
Resolved
Euromoon Casino - Withdrawal taking too long
The Casino Rules state that the first withdrawal only takes up to 5 business days. I made my First withdrawal on the 13th of October, and till today( ...
Resolved
Resolved
Boyle Casino refuses to pay, no explanation given
Boyle Casino suddenly suspended my ability to withdraw my account balance $15,330.00, which was mostly my own deposited money. They claimed my account ...
Resolved
Resolved
Lucky247 Casino - Bonus not given, horrible service
hi there,customer support officer (Timmy) is where I take issue, what a disgraceful host both rude and unprofessional, never have i encounter his ...
Resolved
Resolved
Grande Vegas Casino - Documents rejected and account closed with no explanation provided
when I submitted the documents as evidence of withdrawal in grande vegas casino, and I really do not understand why they closed my account after they ...
Resolved
£200
Resolved
LeoVegas Casino - Double standard self exclusion
On 31.10.15 I had a relapse with my problem gambling and opened and deposited 200 pounds at Leo Vegas. However I self excluded from this casino in ...