Casillion Casino - No payment, no answer

sweplayer Sweden
posted on November 16, 2016.

Have been waiting about a week for my winnings of €2000 to be processed and sent. Support does not respond to any e-mail, VIP-manager neither, live chat are offline. Looks like everyone's gone. It took two days to get an answer by e-mail saying that the withdrawals should be processed shortly. And the nothing.

Payments and support were very quick earlier - but for a week now nothing happens. What is going on?

sweplayer Sweden
posted on November 17, 2016.

The casino immediate payed the winnings just as they use to do. Just a temporary prolonged process.

posted on November 17, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Casillion Casino complaints

  • 3 of 5 resolved
  • 4 days avg response
  • 1 week avg complaint life
  • 4,554 USD avg amount

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