Resolved
Resolved
Jackpotland Casino - Refusing to pay citing on contradictory bonus terms
They are not paying because of confusing and contradictory terms. . In one terms it says 5 euro max, in others 10 euro max. I played slots with ...
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$1,800
Resolved
Silver Oak Casino - Very slow pay
I won and cashed out 1800.00 on 12/15/2015. from Silver Oak . By the time they finally accepted my documents it was 1/5/2016 before they approved my ...
Resolved
Resolved
21 Dukes Casino - Refusing payout
hello my name is mr Beyou Easter and I have problems with the casino 21 dukes me because it should not pay 1389 euros me !! the username is pbeyoI am ...
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£75
Resolved
Ladbrokes Casino - Withdrawal / verification troubles
I opened my account. Made a deposit via my paypal. made a £50 bet won £75. Went to withdraw. Refused. Need to verify the account. I sent id ...
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€480
Resolved
Dublinbet Casino - Where is my withdrawal?
I requested my withdrawal on the 4th of February, on amount 480 euros. They kept my money for the following 6days (pending time-extremely long time in ...
Resolved
$1,062
Resolved
Cleos Vip Room - Still no wire transfer after 2 weeks
On 1/11 I won $1062, I waited the verification period and approx. a month later received a check. Now where I am having a problem is that there is no ...
Resolved
€65
Resolved
Betsafe Casino - Missing funds
I joined betsafe today because of the wide range of slots. ( although i was only able to play one single slot ) and the site looks pretty slick. I ...
Resolved
$2,000
Resolved
Silver Oak Casino - Seriously delaying payment
Silveroaks FAQ states that "withdrawals is 10 business days to be approved and 7 business days to be sent, plus the delivery time." Despite being a ...
Resolved
Resolved
Casino Cruise - Confiscated winnings due to previous self exclusions with another brand, refusing to refund deposits
Where do I start .i opened a casino cruise account @ 4 months ago .i have played a bit on it .i deposited £199 on 10/02/2016 I was doing well and ...
Resolved
£170
Resolved
Play Million Casino - Delayed Withdrawal of £170, Verification Docs Sent
I have been trying to get my withdrawal processed for £170 for the past few days from this casino. I joined last week and sent in proof of i.d. I ...
Resolved
Resolved
Chance Hill Casino - Unjustified confiscation
Hello, I am writing here making a complaint about chance hill casino because I cannot seem to be able to solve this withtheir support.I deposit 100 ...
Resolved
Resolved
7BitCasino - Not being very helpful with a reported software glitch on two different slot games
I've already reported 2 times a glitch in the slot machines and nobody has yet to respond to this. The first was on Greedy Goblins, where I won 10 ...
Resolved
Resolved
Planet 7 Casino - Delayed payment for even small amounts
Hi AskGambler, I made a request for withdrawal for 145 USD on 4th Jan 2016 and sent my documents as well the very same day... I repeated followup ...
Resolved
$100
Resolved
Old Havana Casino - Slow in paying my winning
on the 1st of February I asked for payment in old havana casino ,. since I did not get a confirmation email if I have to withdraw funds from my ...
Resolved
$796
Resolved
Silver Oak Casino - Payout Unreasonably Declined Multiple Times
Have attempted twice to withdrawal my winnings ($981) after completing the required playthrough amount. Both times the casino has denied the request ...
Resolved
$64,000
Resolved
LeoVegas Casino - Seriously delayed payment of $64,000
I won $64,000 at Leo Vegas recently and requested a lump sum withdrawal which was approved on after completion of the verification process. All ...
Resolved
€490
Resolved
7BitCasino - Ignoring responsible gambling procedures
I have a complaint against the above casino. I opened an account here early 2015 and by July of last year had lost a large sum of money. I have a ...
Resolved
Resolved
Prism Casino - Withdrawal process takes longer than promised
I had a withdraw request at january 3 . It was approved on the 13 january. They told me they gonna sent a check 14 business days. Today is over 14 ...
Resolved
€100
Resolved
Kings Chance Casino - Waiting for my winnings or my money back
I win 100 euros at this casino ! I put 25 euros without playing them and i get max cash out 100 euros!At first i had problem with withdrawal request i ...
Resolved
Resolved
Cloud Casino - No Support to answer my inquiries
I have sent numerous emails to Cloudcasino support requesting deposit limits, then when I got no response I sent even more emails asking for my ...
Resolved
Resolved
BGO Casino - Allowed to deposit, but refused to withdraw!
I opened an account with bgo which I then self excluded from I re opened an account with them and I was asked for my passport utility bill and card ...
Resolved
Resolved
Casino Heroes - Self exclusion problem
Hello have a problem with Casino Heroes where I closed the account permanently a couple of times but that is only to contact support so the account is ...
Resolved
€14,900
Resolved
Star Games Casino - No response after withdrawing 14,9K winnings
This tuesday I opened an account at stargames.com because they offer evolution gaming. I play on different sites that offer evolution gaming. What I ...
Resolved
Resolved
Royal Panda Casino - Forfeited my bonus by an accident, please help!
Hi Royal Panda Casino! I just started playing online casino and i am not familiar with the online websites and such. I have accidentally removed my ...
Resolved
€100
Resolved
All Slots Casino - Withdrawal confiscation, no response from support on email, false information on chat support
I asked for withdrawal of 2000eur, it was confiscated, I asked support on chat what does it mean and support told me not to worry that its because I ...
Resolved
Resolved
iGame Casino - Winnings Confiscated, Deposit Refund Declined
A mother and son has deposited to this casino. Seperate verification documents etc. but unknowingly from the same household. Mother claims the ...
Resolved
€951
Resolved
MisterWinner Casino - Withdrawal still pending
Hello On the 3rd February I requested a withdrawl of 951euro. It says withdrawals are approved on a Thursday. My request is still pending. My emails ...
Resolved
$1,100
Resolved
Prism Casino - Haven't received the other half of my payout
Nov.27th around that date I requested a withdraw in 2 transactions 1) of $ 1700 and 2) of 1100. Dec. 4th the first was approved and 2 weeks later I ...