Resolved
kr3,750
Resolved
Trada Casino - Account closed and balance of 3.750kr confiscated without any reasonable explanation
Hi, I registered myself in this casino last Sunday 4th of February. I deposited a total of 8.788,68kr + 250kr = 9.232,88kr using no bonus I ...
Resolved
€30
Resolved
SlotV Casino - Refusing to pay out
Dear Askgamblers, On 23-1-2018 i made a deposit of 30 euro with my mastercard and i ask for a withdraw true neteller, this because they dont have a ...
Unresolved
$30,000
Unresolved
Royal Vegas Casino - Withdrawal of $30,000 taking way too long
I have been on royal vegas for almost 6 months and deposited a lot of money I am embarrassed to even say how much. However finally was able to push ...
Resolved
€2,250
Resolved
Wild Wild Bet Casino - Don't want to pay my €2,250, investigating my account "since there were constant winnings"
Dear Askgamblers, On the 14th of January 2018 I made a withdrawel of €2250 at wildwildbet. This was my third withdrawel at this casino. I had no ...
Resolved
£250
Resolved
Power Spins Casino - Not paying winnings or refunding deposit
I self excluded from bgo after xmass.after losing alot on money so on fri 2nd Feb I came into money again and looked up non wagering sites and came ...
Resolved
Resolved
Planet 7 Casino - Continually Declining Payment
Over the course of a month, I've made several withdrawal attempts only to have them keep declining them. I keep getting that my documentation has not ...
Resolved
kr4,000
Resolved
Staybet Casino - Withdrawal delayed for over a month
I won 4000SEK in the first quarter of december and had to go through a verification process which i passed. Yet i tried to make a withdrawal 2 times ...
Resolved
$600
Resolved
Sloto' Cash Casino - Check payment not honored
on 12/29/17 I requested a payout for $600 and was issued a check within 10 days. I immediately deposited the check into my bank account the same way ...
Unresolved
€1,987
Unresolved
Staybet Casino - Applying terms in absurd way!
Hello! I would like to complain about the company Stay Gaming Group N.V. that operates and manages the gambling site www.staybet.com and uses ...
Resolved
€1,300
Resolved
Dunder Casino - Not accepting valid verification paperwork
Had a good run so cashed out 1300. Dunder ofcourse needed to verify the account and saw I was playing from another IP as I was with my parents while ...
Resolved
$8,290
Resolved
Cool Cat Casino - Payment delays for over $8000
Hello, I have used Askgamblers in the recent past to resolve a $35,000 nonpayment issue and was very happy with Tawni's assistance and would like to ...
Unresolved
$5,000
Unresolved
Las Vegas USA Casino - Extremely slow payment processing
its just exhausting always talking to live chat and never getting any answers. i won money on dec 12th $5,000 i was notified on jan 11 to update my ...
Resolved
$561
Resolved
Rich Casino - Requested withdrawal of 3,000 CAD, received only 2,439
I withdraw 3000$ CAD and im happy about that but i just received 2439$ CAD can you help me for have my cash? the costumer services dont answer me and ...
Unresolved
$8,000
Unresolved
Las Vegas USA Casino - Where’s my $8000 withdrawals
Hello, It’s been over a month since my request for 4 separate withdrawal requests for $2000 each. The finance department keeps telling me that it ...
Resolved
$1,500
Resolved
Silver Oak Casino - Delayed payment of $750 winnings
I submitted a withdrawal request for $750 on December 29,2017 from Silver Oak Casino and it was approved on January 5, 2018 (01/05/2018 06:23 AM, ...
Resolved
£22,000
Resolved
Spin Station Casino - Applying withdrawal limits not specified in their terms
I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £ ...
Resolved
$5,800
Resolved
Planet 7 Casino - $6,100 Winnings Delayed
I have a total of $6,100 in winnings. I was first told my documents were not complete when I had been on chat numerous times giving my reference ...
Resolved
$100,000
Resolved
Planet 7 Casino - Multiple Approved Withdrawals Totaling $100,000 Still Pending
I submitted 40 separate withdrawal requests on the 5th of May each for $2500 for a total of $100,000. To date only 5 have been approved and I still ...
Resolved
$2,500
Resolved
Dreams Casino - Delayed approval and payment of a $2,500 withdrawal requested on 11/23/17
I have a 2500 US dollar withdrawal request pending on Dreams Casino since 11/23/17. Customer service has escalated many times and each time I am asked ...
Rejected
€3,750
Rejected
Playamo Casino - Delayed withdrawal and poor support
Hello, Two days ago i started at this online casino. After depositing some money i start winning some money. I decided to withdrawal my winnings. ...
Resolved
$31,500
Resolved
Dreams Casino - Delayed approval of payments totaling $12,500
I have 5 withdrawals of $2500 each pending, they are submitted on 2 ($2500) 9/19/17, 1 (2500) on 9/28/17. 1 ($2500) on 9/30/17 and 1 ($2500) on 10/15/ ...
Resolved
$7,500
Resolved
Ruby Slots Casino - Withdrawal requests from Dec 2017 still not processed
I won $7500 12-15-17. Its now 1-24-18 and no payout. Payouts had to be split into 3x $2500 wires. Neo verified my docs in an email on 12-16-17. He ...
Unresolved
€12,572
Unresolved
bet-at-home Casino - Account and €12,572 winnings locked without any explanation
I was a customer of bet at home casino since June of 2016 and before Christmas on December they emailed me their Christmas promotion for which i made ...
Resolved
€200
Resolved
Staybet Casino - Will they ever pay my €200 win
Hello, I have request a withdrawal 200e on January 2 2018. I have waited the money on my skrill account 23 days, but the withdrawal is still ...
Resolved
zł929
Resolved
SlotV Casino - Took deposits but refused withdrawals
hello, yesterday I do deposit to casino, I won some money and trying to withdraw funds. I paid ecopayz, but didnt had this in withdrawal option, I see ...
Resolved
kr9,900
Resolved
Oshi Casino - Confiscated 9,900 SEK based on unjustified “duplicate account” accusations
I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. This is the first time I turn ...
Resolved
$30,000
Resolved
Ruby Slots Casino - Verification and payment not being processed
I have been playing at Ruby Slots for a while now. On 12/25, I had a good win. I contacted support and asked them what documentation I needed to ...
Unresolved
€300
Unresolved
Casillion Casino - Verification and payment delayed, not responding to emails
Hello, I registered in this casino, made a deposit, I won 300 euros. I want to withdraw money. sent documents for verification, received no reply. ...