Other issues

1xslots Casino - Unable to play with deposit funds due to ''unconfirmed'' Bitcoin transaction

Support,I had deposit for my account sent to wallet address at 1xSlots "3Hcp8VNbeRHEaaHSKqmt3oteXHME8fE12s". At 6 confirmations usually the account ...

Silver Sands Casino - Self exclusion request nor honored

I’ve been registered with silversand casino for a week, I’m aware I have a gambling problem so after losing around £400 last week I went on live ...

Raging Bull Casino - Self exclusion request ignored

I asked to be self excluded from raging bull casino on the 5/09/18 via email. They did not action this, despite following the correct process. Please ...

Playamo Casino - Troubles with their new bank transfer system requiring IBAN number

Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...

Reeltastic Casino - Taking advantage of my gambling addiction!

Hello again. My complaint concerns Reeltastic Casino. I have requested that they close my account on the ground that I reported that I have abuse and ...

Winner Million Casino - Won't help me setting self exclusion on my account

I've send few e-mails with question how I can block my account, i never ever get an answer, I tried to talk on live chat, no one respond... well first ...

Winward Casino - Not closing my account despite requesting it many many times!

I am a top tier vip on winward casino and have lost a lot of money on the site. I have requested many many times for the casino to close my account ...

West Casino - Self exclusion issues

Hi I requested a self exclusion from this casino on27/08/18. This request I feel was not carried out blocks were put on account but on 29/08 received ...

BetCruise Casino - Unwilling to resolve bonus issue

I signed up at Betcruise a couple of months ago claiming the 1,000 bonus offered that will be credited after wagering 50 times the deposit.I mainly ...

Bovada Casino - Overcharge on deposits

Back on Sept 19th I posted here regarding bovada overcharges on 100 or so deposits made with my credit card totaling $500, i sent them bank statements ...

Alf Casino - Security & Privacy issues

Hi,I opened an account on Alf Casino, in order to take advantage of the 160% bonus offer and play mainly Endorphina games.I discovered that after I ...

21.com Casino - Suspended my account due to fictitious self-exclusion

I have a few account with 21.co.uk and with their affiliated sites I have in the past had cooled down on other sites but from looking at the list of ...

Magical Spin Casino - Self exclusion request disregarded

On 8th of July I sent message to casino ,directly from my casino account messages option,asking to close my account due to gambling problems I have.No ...

Gala Casino - GAMSTOP self-exclusion ignored

Hi, I've had a gambling problem for a few years now. I've tried everything to try and stop my habit. Earlier this year I registered with GAMSTOP ...

1xBet Casino - No player protection, delaying tactics and promised refunds not yet effected

I've been being led around by the nose here for a year now. I'm addicted to gambling and the casino hasn't reacted yet. Despite the fact that they ...

Raging Bull Casino - Request to close account due to problem gambling ignored

They acknowledged receiving my previous emails. During the time period from 25th August to 2nd September as my account wasn’t closed as requested I ...

Meridianbet Casino - Session limit time failure

On Tuesday 21st I joined meridianbet. The first thing I always do is set a deposit limit of £100 a month to make sure I don’t get carried away. ...

Mars Casino - Impossible to request a withdrawal

Dear Sirs from Ask Gamblers, I already have a lot of experience with online casinos, but right now I'm experiencing an incredible story with Mars ...

BetVoyager Casino - Non acknowledging my self-exclusion request

Hi 2 days ago I sent an email to support at Betvoyager asking to be excluded from their site, however my account is still active and I have received ...

Winward Casino - Refusing to respond to my emails

Dear Complaints I have an issue regarding Winward Casino. They refused to get back to me when I was speaking to them on their online chat service ...

Casino 6Black - Illegally accepting UK players and even stating they do via online chat

AVOID AT ALL COSTS (please note they’ve actually changed their terms and conditions after numerous complaints) If you contact live chat and ask if ...

Viggoslots Casino - Violation of responsible gambling policies

Hello Askgamblers.I closed my account at viggoslots.com the 23/1 2017 and asked it to be permanent due to gambling problems. The support agent replied ...

Roxy Palace Casino - Waiting 5 days on a self-exclusion issue

I opened an account on 12th July and deposited £100. After around 10 minutes I was locked out and advised I’m self excluded from Roxy casino. ...

LeoVegas Casino - Self Exclusion Issue

I opened an account with LeoVegas on 25th March 2018 mainly to play live blackjack. I had self excluded from Royal Panda just days before on 22nd ...