Other issues

1x2-bet Casino - Charging huge fees on a refund

Hi, I have just made a deposit of 3000 euros. Which was done today (05-01-2016) roughly 5 hours ago. I have asked for the betting company to ...

Betspin Casino - Totally irresponsive, failure to abide by IBAS (adjudication) requirements/terms

As a result of a disagreement between me and Betspin I logged a dispute with IBAS, Betspin's selected arbitration service. By signing up to ...

Casino Midas - Failed to comply with my Self Exclusion agreement

This casino was clearly made aware of my Gambling addiction and was to close all accounts and block the CC. The casino failed to close both accounts ...

Noxwin Casino - Not honouring self exclusion

I recently joined noxwin but was not immediately aware that they were part of the Everymatrix group which I have self excluded from. As soon as I ...

Kaboo Casino - Refund/withdrawal declined

I opened an account with Kaboo, not knowing they were related to thrills. Most Casinos chuck you our within minutes of you are signing up to a sister ...

Sugar Casino - Missing funds £64,000

On the 10th of December I successfully won £64,000 with this casino. At 18.00 on the 10th, I withdrew £60,000 in £5,000 instalments via wire ...

Bovada Casino - Account hacked, but casino refused to cooperate

on 11-11-15 I deposited two amounts one for $200 and the other on 11-12-15 for $200. I won and I asked to receive my funds by check. one for the ...

Lucky 31 Casino - Unrespectful support

Support representative has been very unrespectful, treating myself as an idiot, sometimes playing in border the line of insulting me. I cannot ...

Casino Cruise - Not willing to help with my funds being played by someone else not me!

Okay where to start... I deposited 250 to play with and throughout the day I managed to get lucky and get a balance of 1800 on roulette. I withdrew ...

Rembrandt Casino - Ignoring all my requests for self-exclusion and deposit limits

I have sent them 4 mails, 4 days in a row about closing my account since there is no self exclusion or limit setting abillity in the casino. Im a ...

PlayHippo Casino - Acknowldged self-xclusion from sister site, but refused refund

Hi there, I joined playhippo recently and lost a fair amount of money - around £400. I was gutted as have been trying to not gamble but broke ...

MoonGames Casino - Giving misleading and wrong information regarding remaining bonus wagering

After depositing with moongames I received my bonuses promptly. I deposited 3 times, each time receiving a bonus. The first a deposit of £50 with ...

Kaboo Casino - Registered, won money, had it confiscated as I had self excluded myself from a branded site

I registered at kaboo casino and deposited thinking it was a completely new site, won over £1000 but withdrew £1000 sent relevant documents to be ...

Raging Bull Casino - Been Misled About Withdrawal Fees

So I am a regular player at Raging Bull, and overall had not much to complain about but yesterday I found something very fishy. I have made 11 ...

Rembrandt Casino - Refusing to help me with Self Exclusion request

I have sent two messages through the website form requesting my account to be closed due to concerns regarding mmHg gambling and requesting self ...

Kaboo Casino - Account closed due to self exclusion on another site

Registered with kaboo sent my id docs at the same time then won £360 withdrew the funds however it came back into my account then my account was ...

Royal Panda Casino - Allowed to deposit when self excluded

As Ask Gamblers stated Royal Panda casino was superb, I felt happy to join and deposit money.They had such a high rating that I didn't feel I would ...

Golden Lady Casino - Misleading information regarding wagering requirements

I first signed up for Gold lady casino last night. The person I chatted with about the different bonuses available was Frank. As I was waiting for him ...

Casino Adrenaline - Ignoring a closing account request and permits a lot of more deposits

I ask this casino to close my account on August 13th 2015 and this casino never honor my request and permit to continue deposit. I contact the support ...

2winbet Casino - Violation of Basic Responsible Gaming Policy

I self-excluded from 2winbet on 3rd August using the self-exclusion link in the 'my account' section of their site. I received a pop up box with a ...

Slotty Vegas Casino - Unjustified Accusations of Fraudulent Activity

I was on the live chat to self exclude form the site slotty vegas. During the chat I was told that the fraud department had informed the ...

Club World Casino - Having troubles with my account after a negative review

After posting an anonymous review on this site where I complained about my return to player (87% on 140000 spins lol), the casino rep asked for my ...

PlayHippo Casino - Allowed me to deposit and play over 2 days then blocked account because of self-exclusion from sister site.

I opened an account with this casino on 12/08/15 and deposited and played through £500 over the next couple of days. I tried to log on on 14/08/15 ...

Golden Lady Casino - Confiscated all my money without a reason

I was playing on a bonus that I was talked into on a phone call for 914% if I deposited 125 dollars. I did deposit and I had done all my play through ...