Other issues

Rembrandt Casino - Accept wagers from UK players against the law!

I opened account at rembrand last year but as I'm in the uk I was unable to deposit or play netent games so gave up!, I later found Sieger casino but ...

Cloud Casino - No Support to answer my inquiries

I have sent numerous emails to Cloudcasino support requesting deposit limits, then when I got no response I sent even more emails asking for my ...

Foxy Casino - Self excluded from 888 but still allowed to open, play & lose at Foxy Casino

I took the decision to self exclude myself from 888.com and several other online casinos because I have a gambling problem. It's been a few months but ...

Slots Angel Casino - Self exclusion not honored

I have a gambling addiction and I am not proud of this but do try my best and self exclude to assist me in keeping my addiction under control.I have ...

Europa Casino - Misleading loyalty program

On the 20th of jan i reveived and email from europa casnio saying your 1 step away from becoming a bronze vip and a list of extras that came with ...

Parasino Casino - Account blocked, no support for over a month!

Parasino.com blocked my account for "too many login attempts". They don't have automatic password recovery procedure. Their system says that after 15 ...

VideoSlots Casino - Unjustified Account Closure/Confiscated Funds/Misleading Responsible Gaming Page

I Noticed some responsible gaming limitations in my account at videoslots.com which has been violated by the casino. These limitations were a max of 6 ...

Ruby Slots issued bogus check for payout

My payout request was on Nov 4 and I received through Fed Ex a partial payout of $1710 on Dec 3. The remaining amount has not yet been received. My ...

GoWild Casino - Their refusal to close my account on time cost me €2000 damage

Hi, I already filed for a complaint at 11 januari, but you closed it since no evidence was enclosed. Hereby i file again for the same complaint. I ...

Slots Plus Casino - Not received total win of 150$ but only 100$

I have received 50$ with no deposit bonus "NEWYEAR" one week ago. I have finished my wager and the max cashout was 150$. First that i have finished my ...

Casino Floor confiscated my winnings

Hi. I won £20000 and now casino floor are refusing to allow me to withdraw it. They have close the account as I apparently have a self excluded ...

Foxy Casino - Self exclusion not honored

I have a gambling addiction and I am not proud of this but do try my best and self exclude to assist me in keeping my addiction under control. I have ...

Roxy Palace Casino - Their failure to grant my request of self exclusion resulted in £5000 loss

I am a recovering problem gambler and recently had a relapse after 1 year of not gambling due to some stressful news. I opened up an account at Roxy ...

1x2-bet Casino - Charging huge fees on a refund

Hi, I have just made a deposit of 3000 euros. Which was done today (05-01-2016) roughly 5 hours ago. I have asked for the betting company to ...

Betspin Casino - Totally irresponsive, failure to abide by IBAS (adjudication) requirements/terms

As a result of a disagreement between me and Betspin I logged a dispute with IBAS, Betspin's selected arbitration service. By signing up to ...

Casino Midas - Failed to comply with my Self Exclusion agreement

This casino was clearly made aware of my Gambling addiction and was to close all accounts and block the CC. The casino failed to close both accounts ...

Noxwin Casino - Not honouring self exclusion

I recently joined noxwin but was not immediately aware that they were part of the Everymatrix group which I have self excluded from. As soon as I ...

Kaboo Casino - Refund/withdrawal declined

I opened an account with Kaboo, not knowing they were related to thrills. Most Casinos chuck you our within minutes of you are signing up to a sister ...

Sugar Casino - Missing funds £64,000

On the 10th of December I successfully won £64,000 with this casino. At 18.00 on the 10th, I withdrew £60,000 in £5,000 instalments via wire ...

Bovada Casino - Account hacked, but casino refused to cooperate

on 11-11-15 I deposited two amounts one for $200 and the other on 11-12-15 for $200. I won and I asked to receive my funds by check. one for the ...

Lucky 31 Casino - Unrespectful support

Support representative has been very unrespectful, treating myself as an idiot, sometimes playing in border the line of insulting me. I cannot ...

Casino Cruise - Not willing to help with my funds being played by someone else not me!

Okay where to start... I deposited 250 to play with and throughout the day I managed to get lucky and get a balance of 1800 on roulette. I withdrew ...

Rembrandt Casino - Ignoring all my requests for self-exclusion and deposit limits

I have sent them 4 mails, 4 days in a row about closing my account since there is no self exclusion or limit setting abillity in the casino. Im a ...

PlayHippo Casino - Acknowldged self-xclusion from sister site, but refused refund

Hi there, I joined playhippo recently and lost a fair amount of money - around £400. I was gutted as have been trying to not gamble but broke ...